I normally don't write about business impressions on my first visit to a new store, but I'm a long…read moretime Harbor Freight customer and think that I can safely rate this as a first time visit and bad impression. The store is well stocked, clean (it is new) and the customer service is very friendly. They want to help, but they are constrained. Customer service, including the manager, is not authorized to make the customer happy with actions that are commonplace and expected elsewhere. I spent 15 minutes analyzing things to figure out what I wanted to buy as an impact socket set that I need this afternoon. I finally settled on one of the blue Inside Track Club items because that was by far the best deal for me. I am a member of their inside track club, but the socket set rang up as a regular priced item. I went back and removed the blue tag from the shelf and brought it to the cashier. The manager was called, who inspected the fine print and concluded that the discount had expired 7/31 (today was 8/6) and they had just failed to remove the advertisement from the shelf...for a week, They "were not authorized" to adjust the price. In other words, the store manager doesn't have the discretion and authority at the store level to make things right. I've never been to a big brick and mortar store that had this policy and wouldn't honor something on the shelf like that. Trying to help my feelings they told me I could come back next weekend to their tent sale and buy it that way. I don't need it in two weeks...I need it today and had my hopes up. Is that $20 really worth leaving a bitter taste in a long time customer's mouth? It really isn't about the $20...but more about how they handled it. Evidently the $20 was more important to corporate, though...two stars for corporate limitations and rigid policy that doesn't allow the local store to make right on their mistake.

Painful to try and get help with, zero understanding of products and over complicate basic…read morerequests.

This place sucks. The staff is nice but no urgency on their parts. I felt like my purchase and…read morereturn took tooooooo long and was like pulling teeth. I hate this store! I would NEVER shop here again! Lowe's sells the same paint and they are much more helpful and professional, so that's where to go.

When i walked in store associates seemed surprised, i asked about paint for my door. "We usually…read morejust sell to commercial businesses" ok can i get a pint of yellow for door, people dont usually paint doors yellow, well i am! Picked color (should have walked out) sales person said this is $25 , i said ok. Then got brush etc $73 total. I have painted the door three times it still needs another 2 coates, paint doesnt cover well at all, worst paint i have ever bought. I tried this paint because i heard it was good not so, wiil never use it again going back to Home Depo

Had a wonderful experience at this store. Patient color person worked with me tirelessly and…read morecheerfully to get the right match!

The folks at the South Parkway store are always great, but yesterday (11/4/2025), the two young men…read morewho were working close to closing time went above and beyond on customer service. We hear all the time about how today's youth are not polite or hardworking, but these young men completely defied that stereotype. I was blessed by their help in straightening out a problem that was my own fault to start with and greatly impressed with their work ethic, professional attitudes, and sincere kindness.

From the owner: Your local Sherwin-Williams Paint Store in Huntsville, AL, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Big store great selection.. App also very helpful to locate items in store…read more Friendly staff x2 asked if I needed help. Self check out was easy

Just venting. Went to Home Depot today in Madison…read more Sign has been up for about a month stating loropetalum and other shrubs are half price. Sign even says if priced at this, you pay this...Load cart up and proceed to check out inside as garden center is closed. lady at checkout says she's not aware of any sale, I have to prove to her that plants are on sale. I need to talk to someone in the garden center. I go to back to the garden center and the 2 guys there tell me I have to back outside and get the sign showing they are on sale and take it back to indoor check out. I do that... they are not convinced that sign belongs to those plants. The guys in the garden center (who have the plants in trying to buy) call someone else. He says in this instance he will make an exception and honor the price I'm stating. They want me to go back into the store, walk back to the garden center, get the plants and the sign and go back to cashier. They tell me they're not their plants, they belong to a third party vendor and they can't just give them away ! They didn't give them away. I left.

Look no further. This is the painter you want to use! I was looking for an honest, excellent…read morepainter at a fair price in the Huntsville area who could also do some minor carpentry repairs. I am so glad that I chose Wade's Pro Painting. Homer Wade and his wife run a top notch company that prides itself in doing the job right and fair pricing. His team arrived on time each day as scheduled and worked efficiently and steadily to complete the job. I was very impressed that the prep work, that Homer promised would be done to get the best finished product, was done. Homer then came over and inspected the job personally and had the crew return to get everything done to his standard! Beautiful job and I am very pleased. Homer even had his carpenter, Marvin and electrician, Patrick available for some additional work I decided to have done. Good job everybody!

I hired Wade's to remove the popcorn ceiling and paint the entire second floor ceilings , including…read moreabove the staircase. I am so happy with the job they did. It is so much more than I expected. Ceilings are perfect. The crews are so hard-working, so careful, so precise, I literally cannot say enough about how wonderful this company is. Mr Wade was so accurate in his estimate and extremely reasonable. The office is very professional. Exceeded my expectations!! And I'm picky.

This place has just the right amount of a variety of flooring without making you overwhelmed. The…read moreyoung guy at the desk was very nice and attentive to us when we came in. Garry went out of his way to make sure my parents found everything they were looking for. He even gave them a sample of wood to take home to see if it matched the staircase. He also gave then a quote that was much cheaper than the other flooring store we had went to. He was honest and very upfront. If you go by, ask Garry about the closeout tiles he has on clearance. There is a large variety for small jobs like bathrooms, closets or entry ways.

We were pleasantly surprised when we walked in the door! Not only did everyone greet us but several…read morewere busy with other customers yet they made sure we were taken care of. We told Jenny what we wanted and she read my mind and presented several options. We will not only recommend them to our friends we will shop with them again very soon.