Awesome experience ! Great customer service. Alicia was very professional. Answered all of our…read morequestion. Very satisfied

Awesome price and service is excellent. Highly recommend. I…read moregot a a 10x20 it have 2 door that you can drive the car in and out on the other side no need to back in perfect.

Great place to store your things. Clean, well maintained, and the staff is very helpful. The unit I…read morerented for my boat was sized correctly but space between buildings is limited so maneuvering a trailer in was quite difficult. With the help of Josh the manager I was able to manually get my boat and trailer in and stored. Thanks to the staff for helping.

So I called up on July 29 to find out if there were any units available for 1 August. I was told…read morethere was and if I could give my information so they could they could hold my unit. That's the way they do things. I went ahead and gave all my information, including my credit card number. I chose another place to rent . I never signed a contract. My intention was to hold the unit until the first and then make my decision. But this particular Public Storage chose to charge me. They never contacted me. They never asked me if I still wanted the unit. They just charged my card. This was August 1, I was told by a couple people managers that the money would be returned to me. It's now October 3 two months and two days later and I still haven't received the money back on my card. When I called about two weeks ago, I was told the money would be sent to me in the form of a check within 4 to 6 weeks. To avoid getting screwed by this company, I would definitely not rent there. The worst customer service I have ever dealt with and I was lied to at least three different occasions about when I would be getting my money back. You've been warned! So you took the money out of my account on August 1 it's now October 6. That's nine weeks that I don't have the money that I should have.

This place used to be called InStorage. It had an on-site manager who watched the place like a…read morehawk. Now since Cube Smart has taken over there is no overnight manager and that lives on premises. Pretty much open season on Catalytic Convertors. They just shrug their shoulders while everyone's vehicles are getting broken into. They do not care about their customers, provide zero security. The place used to be great. Now all the contractors have left. Inside job??

From the owner: It's What's Inside That Counts. CubeSmart delivers personal self-storage solutions at more than…read more1200+ locations nationwide and is one of the most trusted names in storage. We care deeply about the things that matter to our customers, and strive to offer the highest standards of service, security, and cleanliness. Our customers choose us because, at CubeSmart, it's what's inside that counts.Contact-free rentals are available.

I just love justin very professional my stuff was safe clean no bugs I'm going to store my stuff…read moresoon I felt with this place 6 plus years a56 unit thank you so very much Justin

Dustin at U Stor It goes above and beyond to accommodate. Hes very friendly! Rental prices are more…read morethan fair and I got a great move in deal. Facility was clean and even the bathroom was as well. Will recommend to others.

Called to set up a storage place for our move to SacTown from Las Vegas. Monique took my call and…read morepleasantly answered all our questions and concerns and let us know of their great pricing and current promotion! She's a gem. We are glad we found this place.

I want to start by mentioning that before today I've not had anything negative to say about this…read morelocation. And also I have never left a review good or bad for any busines in my almost 40 yrs of life. So with that being said. I got this unit do to a domestic violence incident in my home I had to take one load and grab as much as I could, everything else of mine and my 3 children was left behind. This is now all we own. Including our vehicle that I shared with him is all gone. Which means getting to and from our unit has been a struggle all in itself. We finally had time and made ride arrangements since the 100 degre weather made taking the bus just not doable With 3 small kiddos. it's been two months since my kids have set their eyes on the little things that make them smile. When we got there the office door was locked it was well past 1 pm and I was told by the employee that she had just started her lunch and to come back in about 30 mins .. I was ok with the request since there was a store right near by that we could go to and stay cool in. An hour later We came back to the office locked again and noticed her on the golf cart moving fast past the gate ..we called to her but I guess me and my babes weren't loud enough? So in the very hot sun we followed after her and finally caught up, to be told she meet us around the other side. Finally she stopped and took my payment info RIGHT THERE OUTSIDE IN THE 102* temperature ? Didn't offer to take us inside or some cold water .. nothing. At that point I'm still ignoring the strange vibes I'm getting. After the payment I asked if she could get into our unit since my purse was recently stolen. I don't have my keys. And, That was ok, No problem she said she'd meet us at my unit in a just a few mins. Thank goodness my unit was actually in a hall way where it wasnt over 100 anymore but still easily 90 something still not ideal for my kids at all.. So tell me why we sat there for almost 30 mins just waiting.. For her to come back and let me know she can't find the drill I'll have to come back in the morning at 930 when they open?!? might sound simple ... if I owned a car.. So NOw I'm irritated, and upset. And hot the kids are hot.. still no offer to cool off in the office or nothing. By then my phone was dead im sweating and we all have to use the restroom so head back to office once again it's locked we have to ask thru the door to go potty. And this is where Im just super confused. As soon as we walked in her attitude changed and seemed annoyed that we're there. Like she don't want to deal with us. Barely lets me and the kids use the rr. And says something about another customer messed up the bathroom had to call plumber .. ? Ok. And then when it's my turn she says something like I'm not sure what your doing in there but I'm gonna have to ask you to get out of the bathroom .. my kids were standing in the door as I was using the sink/mirror to wash the the SWEAT OFF MY FACE. and do my best to reapply some of the make up I lost in the process. Saying that I need to leave now because I didn't move fast enough and some other very weird comments making me feel super uncomfortable like I'm a crack head (no judgemt To any "crack heads") and I'm trying to take over their bathroom. I was in there a total maybe 6 to 7 minutes, and had the door open with my children for half of it. It's all on camera so I really hope I can find corporates number because the way my children and I were treated was beyond unprofessional it was degrading and embarrassing. Treated with no respect as customers or AS HUMANS IN GENERAL? I was in tears as I had to tell my kids to step back outside in the 100 * weather as we waited for a family member to pick us and empty handed with none of our items we came for. The stress this lady caused was so unnecessary and ugly that here I am actually writing about it. Hoping someone can do something about this ? I pay my bill I mind my business and I work in customer service.. I KNOW THAT THIS WAS VERY WRONG. People like that should not exist in that type of work. Im A human with feelings and I didn't deserve that treatment nor my children ..being decent/kind shouldnt be hard. And I have a lot going on in my life and today this was my tipping point. Im sitting here still very upset. Wondering what I did wrong to be treated as I was . wOrst part is I have to go back to that place some how in the morning and see that person again .. to try and get to our belongings smh.

This Public Storage is amazing. From the phone call to moving my stuff into storage the managers…read morethere are truly amazing. Orlando and Sara are two of the most helpful and amazing people. When I come in they always greet me by name and they are always helpful. It is always nice to have great service, and Orlando and Sara go beyond that. Thank you so much for all your help, patience, and understanding! Kareem Anderson

Their is never anyone in the office and they deleted my account for no reason terrible service the…read moredon't answer calls I called over 34 times before I got a worker THEY ARE NOT 24/hour help the fuckin lied n you need a appointment to access you things 0/5 stars I just had to put one

It's now managed by CubeSmart so their App also helps remember my gate code and manage billing…read more I've stored my Travel Trailer here for at least 4 months while it was listed to sell. I'd always take it out for showing potential buyers, for obvious reasons, and I got to know Rick (the Manager) a tiny bit. Rick has been helpful and informative since day 1, even before, when I called to get a quote. After a quote spoke to one of the other staff members there, she totally dropped the ball on meeting me on a weekend (at a time we agreed on) but Rick called me back Monday and we worked it out. Anyhow, been happy there since: never had issues with gate, security, cleanliness, other tenants at this property. Price is also the most affordable I found in my radius from home. Rick will treat your like family as long as you treat him with respect too.

I will be removing my Travel Trailer from here ASAP, once I get it fixed…read more When we moved in, it was fine, a great independent option with a terrific manager named Larry who was hard-working, helpful, and onsite. Well, since then it was bought by CubeSmart, who have promptly raised the rates $30 per month while removing the dump station and propane selling functions, and, even more relevantly, removing the on-site residential manager. I go there today to get ready for a trip and find that someone has burned through a hefty lock and stolen our propane tank and both batteries. Buyer beware, I get that, and I'll know better than to leave them in the future, but CubeSmart actively made this place worse value and less secure. I think they're planning on driving everyone out by attrition. Which is fair, I suppose, but I will never do any business with a CubeSmart again after I coordinate with a mobile RV tech to fix the trailer so I can move it safely.

Was actually going to write a review that was not complementary to this business- it's come to my…read moreattention the facility is now open on Sunday & Mondays.. which has made it much more convenient for our family- They have added another employee by the name of Kristie- who is so very friendly & helpful- was nice to see someone there managing the business outside by cleaning up the debris- so Kudos to the company- for her addition... now the rates constantly going up is another issue

Every since I used this place, they have raised the price without any notification. They send an…read moreemail mail with a link to download, but it requires you to sign up for a Microsoft account in order to read it. They gave me a senior discount, just to remove it a few months later. Any time you question it, they claim there is nothing they can do on there end. If you are 2 days late, they message you with threats of a lien on your property. Shady practices. If you call after hours, the automated system will run you around, then disconnect. When I checked on my boat a few months ago, I had found my cover sliced, and a cat living inside.