Pacific Towing. More specifically Nate came trough within 15 minutes and unlocked are 2023 Nissan…read morePathfinder in 39 seconds (I timed it) Very professional personable and courteous Five stars for Nate and what he does at Pacific Towing!!

This company is untrustworthy and terrible to work with. If you should be in a similar situation as…read moreme and had a car accident, and have one of their trucks pull up and start hooking up your vehicle, ask them to release the car and drive away. I was in a parking lot after a vehicle accident where the police department had contacted the tow company to assist with the vehicles. I was traveling with my two children and in a rental car. I was on the phone with my insurance company as well as with the rental car company to try and figure out where I needed the car to be towed to. The driver stood next to me and a police officer while I asked him to please return it to the airport rental car location (as opposed to another rental car location that was closer) so that I could get a new rental car. He agreed, and my kids and I received an escort to the rental car location while we awaited delivery of the rental car to the location. After about an hour of waiting, I called the tow company only to find out the driver took the rental car back to the yard. At this point, I realized in the shuffle, I had no receipt, no paperwork, no contact card- just the word of the driver (his name might be Steven) as he was going to be following me over. I thought he was there to help because he was working with the police station. Come to find out that company does not " work with" neither the rental car company nor my insurance company (which of course they never told me in the parking lot.) I tried to explain my situation, as it appeared that was a misunderstanding- this is going to be a claim handled by insurance, I needed a new car and the rental car company needed the old one first. After talking to a horrible woman on the phone, I realized there was no misunderstanding, this company has no problem ripping off people in need. The only resolution Pacific Towing offered in order to release the vehicle was for me to read them my credit card card number over the phone so they could charge me $460.50, and then they would drive the vehicle 12 miles to where we were. She refused my suggestion of having the driver, bring the vehicle and showing me an invoice. I have no receipt, no paperwork whatsoever for this company, and I had to give them my credit card card from the airport in order for them to deliver the vehicle. He eventually showed up at the airport hours later so I could finally get my replacement vehicle and continue my vacation. He offered no apology, only excuses and complaints about how this is going to make the company look bad. How you look someone dead in the face and lie to them and take a vehicle hostage so that you can make money is beyond me.

Didn't expect AJ to be so good at his job. Great communication, superb customer service. Thank you…read moreAJ.

Best towing in the Emerald triangle, Humboldt, Trinity and Mendocino county…read more they towed my Land Rover and trailer to Santa Rosa. They made me feel comfortable the driver was so experienced I had full confidence in him.

I have always had great luck working with the folks at North Coast Cycle! I have an old bike that…read morerequires special knowledge and patience . They have always been willing to go the extra mile helping me keep my bike in the road . Highly Recommended! Dean Schubert

Broke down on a ride south. Only place open on a Saturday. They took my bike into the shop…read moreimmediately fixed the tire checked the rest of the bike took it for a test ride and had me on my way in an hour. Price was very reasonable as well. I know my issue was a simple fix but I can attest to their professionalism and kindness. I would trust them with my bike anytime

John and Luana are the best. Thank you for outstanding, prompt professional service, everytime!read more

I was in an accident recently and needed my car towed in the middle of the night. The owner of the…read morecompany showed up and gave us a ride home, made sure we were okay, and even made us laugh when we were completely beaten down and exhausted from the wreck. When I went to collect my things from the yard his wife even gave me a sweet little gift and a big hug and told me to feel better. I will never use anyone else, they were so kind and wonderful. Thank you!

Shout out to Roy at Clydes Towing! A literal angel from the heavens. My alternator went out on Hwy…read more1 and I was able to make it to the Peg House. Roy was on his way back from a previous job farther south and happened to also stop by the Peg House. After talking with him he graciously decided to tow my car back to Eureka. I'm sure he was tired and just wanted to make it home, but he saw I was stranded and helped out. Clydes Towing- please give Roy a raise or a bonus! He was so kind and helpful.

I'll give them 2 stars since I know some of the workers other then that it's shit! I waited with…read moremy family of 5 for almost 5 hours almost 3 hours after they told me it would be here and I'm totally understanding but after 5 hours of waiting they cancelled my tow!!! It's almost 12am at night I have my almost 1 year old and 2 other kids plus my husband all waiting on this tow to now have it cancelled because they can't find their driver!! And the person answering the phone couldn't even get ahold of the driver!!! WOW we had to stay till after 12 for himboldt towing that came within 30 mins! Wow just bullshit!

This gentleman went above and beyond to get my car where I needed to be…read more Had an issue with starting car (electric components) and he came to my rescue. Had to do some mechanical work to unlock the transmission to put the car in neutral and he killed it! Definitely recommend.

A & P Towing was able to bring a new battery that my car needed. This was after dealing with Helm &…read moreHill for FOUR days telling me first they did not have a battery, and then waiting to see if one would be delivered etc. etc. Also, the technician from A&P Towing was extremely helpful and professional. Remarkably, A&P Towing was closer to my residence than Helm & Helm. I will never accept help from Helm & Hill, even though AAA sent them!

This towing company always goes the extra mile to help you out in the time of need…read more I have gotten locked out of my car and this towing company was more than willing to work with my insurance. So far the staff has been courteous, helpful and attentive. They have good communication with their customers. Thankfully they are understanding during difficult situations and and always willing to help. I am forever grateful for their services. I have had a chance to experience their services and ever getting locked out twice in my life. It can be embarrassing but they appear to understand :-)

Great people working here! They've helped so much and why they get so much hate I'm not sure. If…read moreyou guys can't accept the consequences of your stupidity then do some reflecting. They're doing their jobs like they're supposed to. They're quick and very easy going people, fair prices as well. They make hard days better when cars aren't driving right! They show up in a timely manner and they communicate well.

They were prompt, readily available USAA made me wait a whole day, and Buddy's will keep extending…read morewait time hour by hour ...(this has happened twice in the past while I'm stuck in remote area alone). With J & M I talked with an actual person where USAA now is just an app and only can communicate though message--

While driving up to spend Thanksgiving with my family in the redwoods, my brother in law and his…read morewife got in a car accident that rendered their vehicle inoperable. While they got banged up, they fared better than their car. What a nightmare: 800 miles from home, car wrecked in the evening two days before Thanksgiving in a relatively rural area you don't know well. Apparently CHP called J&M to tow the vehicle, and they arrived promptly. The officer gave my family a ride back to their hotel, but they soon realized they had left a few things in their car. The next day--the day before Thanksgiving, we called J&M to see if we could retrieve some things from the vehicle, including much-needed medical equipment. They arranged for us to meet them in Arcata, and the time aligned with picking up a rental car in Eureka. The fellow we met was friendly and professional. Brother in law filled out a little paperwork, then we followed the driver to a second yard where the car was secured. He opened the gate and waited for us to retrieve my brother's personal items from the car. No one wants to get their car towed, or find themselves in a situation requiring that service. But our experience with this company was that they are prompt, direct, say what they do and do what they say. In an emergency situation like dealing with a car accident, that's about the best you can ask for.