A great experience with friendly, professional employee. It was on a Sunday and he came in to get…read moreme into another truck. He went out of his way to make the transition as smooth as possible. I really appreciate that. Thank you!

Great team to work with. Professional and took care of my needs. Truck clean and handy.read more

Scheduled to rent a truck the day before I needed it, on a weekend. Normally I go through U-Haul…read morefor truck rental, but when they didn't have anything available last minute, I needed to check my options. Penske was there to save the day! I reserved a 12' truck. I was just moving a new sectional couch from the store to my home, so I didn't need something huge. $34.49, plus tax and mileage was estimate. When I arrived, I was told that the 12' was not available as it had something wrong with it and was being worked on. They bumped me up to the next size at no additional charge. It came with a loading ramp which was very helpful. I was charged $274.53 initially. This included a $150 deposit, and 50 miles. I returned the truck, and my charge was then adjusted to $49.82, as I got the deposit back, and had only gone 13 miles. Not bad! The gentleman I worked with at the office when picking up and returning was very nice. He explained everything very clearly and I felt good about the overall transaction. I will probably use Penske again in the future. It's closer than the U-Haul I typically use, and the pricing it pretty similar.

This is the best vehicle rental place I have been to and I have used many both car and truck…read morerentals. Customer service is outstanding the lady who took care of us both times at this location was awesome both friendly & professional.

We returned our 16-ft truck after a two-day haul from Denver and we could not have asked for better…read moreservice! They allowed us to return the car carrier/tow first and the truck the next day. Service was fast and helpful. Penske overall is a great truck rental company. Very reasonable rates. They rent for a week at a time, which gives a lot of flexibility during hectic moves. The trucks themselves are in excellent condition and easy to drive.

Returned a truck here after having filled the tank 2 blocks away at Kwik Trip. Received an email…read morethe next day with a $32 fuel charge. Totally bogus. Talked to Sam at this office and he was extremely rude and unhelpful. Avoid this place if at all possible!!! They will steal your $.

From the owner: Save Up To 20% When You Reserve Online Today!…read more Free unlimited miles on one-way rentals and savings with our moving supplies. We offer clean, newer trucks, professional assistance and guaranteed reservations for your moving or business needs.

We purchased an EZ Hauler trailer from I39 last fall (10/21) discovered that something was wrong…read morewith the axles! When we returned home (mid October) we immediately took the trailer to I39! Torsion axles failed. Josh helped us warranty the axles, labor and two new tires with Dexter Axles! The axles arrived on a Wednesday, Josh was calling us on Thursday (early Nov.) the trailer was done and we could come pick it up! Thank you for standing behind your products and helping us get the warranty work done with your Vendor! Josh, kept us up to date on the progress the whole time which is almost unheard of now days! Thank you I39 Supply A+!

I love dealing with Matt and the rest of the employees. I have purchased two trailers from them and…read morewill do all of my business worth than and recommend them to everyone that I talk to looking for trailers. They also have a huge selection of yetti products and coolers plus yetti shirts. thank you from Nicole & Frank from creative cuts

You will spend $1400, just so U-Haul does nothing. All the 1-stars are true. U Haul Verona is not…read morereliable. We scheduled a U-box to be dropped off at some point from 7-11AM. The scheduling folks at U Haul said they'd drop it off at 9:30AM, and that the directions we gave them were clear, and they would have no problem dropping it off. We called them when they were late, and the dinosaurs went extinct before they could pick up. It was like trying to get through to the IRS. We ended up getting transferred to customer service that wasn't the Verona store, who said it was on the way after the 7-11AM time range had passed. They did not drop off the box until __. How awfully organized.

When you haul something U Self, U'd be best served by calling any other truck rental type service…read more In 1996 I worked my way thru my second bout at attaining a degree that was to make a future where I could be more valuable to potential employers. At that specific period, I worked for United Moving Systems in the Seattle region. When times were really busy, we needed to rent additional trucks. For this we went to Ryder and Penske. As time progressed I came to find that countless times, we were sent out to unpack a broken down U HAUL truck alongside a busy mountain pass such as I-90, or down along the waterfront among the shipyards, or even neighborhoods. This was something that my more seasoned co workers informed me as being so common an occurrence I myself, would have to rent a truck for a cross town move, when my sister needed assistance. She balked at the marginally more costly price, saying what many would say: U Haul is $29.99 or some seemingly bargain price. I replied that in my experience with United, renting a U Haul was a gamble that might be a bargain, or it would cost 2-3 times in financial terms, but also, much more importantly, having to unload and repack a truck at least one more time! She paid, or rather her husband begrudgingly wrote a check and mentally confirmed I wasn't to be called next time. I was called next time. Twice. When they moved to their first exquisite home, along the Seattle facing bluff overlooking The Spokane Street Bridge. The bargain priced truck was DOA somewhere miles from its destination, and not far from its origin. Fully loaded with everything they owned. Which because they were young, no children, was pretty limited. But I had to find a Penske and arrive at the location and with a friend, unpack and repack the belongings and in turn take them to the destination and assist, as a good brother would do. I was young, it was actually somewhat enjoyable. A couple years later, I received the second call, but by this time I was in Wisconsin and she wanted to know if I "had a friend" or at least a number where I rented my previous truck. Worth noting, when I relocated from Seattle to Madison in 2000, I required a large box truck and trailer to pull my car. Penske. Every move (2 since then) has been successful and uneventful. Just hard work, but a NICE NEW TRUCK! Now to the present day. Today, November 20, 2021. I need a trailer hitch installed, and I'm at Home Depot. There's a U HAUL next door and they advertise a trailer hitch install. Given what I believe I still opted to at least walk in and inquire. Hers how it went: "What can I do you for?" " need a trailer hitch installed." pause, as he mumbles, I presume into a concealed mic under his scarf wrapped face. I stand and await an answer. Silence. "You want a trailer hitch installed." He looks at me, and I'm uncertain if this was a statement or a question. So I again ask if they could possibly do this, and if today was possible. "We don't have any scheduled." "So, you than have open time," I ask, to do one today?" "Install a trailer hitch?" "Yeah, that's what we're talking about, installing a trailer hitch." "Our hitch guy is off today, he's been relocated to another location." "Ok, can you maybe tell me the number, so maybe I could drive there and get it done, or is he off today, or do you know?" "I imagine he might have the day off, but he moved to Michigan." "Dude, you're f'n hopeless, no wonder U Haul is failing." This is a very close to verbatim exchange 20 minutes ago. As I sit here in the parking lot writing this I see dozens of truck, trailers and storage vaults scattered about three of the trucks have the hoods up and no one is servicing them, but apparently broken down. The parking lot is littered with garbage, and I'd bet that not a single truck is less than 10 years old or under a quarter million miles. Now I just spotted a police car across the way. I previously noticed it pass me earlier, but as I sit and approach closing this I'm wondering if that dolt might've call the cops on me, as it appears I'm loitering. LOL. Yup. Sure as the sunrise s, he followed me out. Unbelievable.

If I could give 10 stars or more I would!! Ken was excellent at communicating with me and making…read moresure I knew what was happening and what to expect and even brought someone to help me load my stuff! This was one of the most satisfying experiences that I have had. And did ya'll know that they also make honey?! Best. Day. EVER!

I needed several large items as well as some furniture moved out of a 3rd floor apartment. I…read moreemailed several businesses and Bees and Weeds was the most upfront about pricing. I was able to coordinate everything while I was out of state. Ken texted me the day of the move and they arrived on time. We had agreed on a price beforehand. I was very satisfied with the price and the service.