This is a very, very nice facility. The managers are off site, but the call center has usual business hours and always available to help. If they are not able to answer phone, leave a message or send a note via the contact page on the website. They respond quickly. The property itself is very clean and well kept. It has wide paved driveways. They have a gate with a code to enter, but so far the gate has been open and you can just proceed to your unit. Renting a unit online is very easy. If you want th prepay 6 months or 12 months in advance, call and they will apply a discount. If you arrive at the property on your first visit and you don't like the location oh the unit assigned by default, call KO and they can reassign you're unit to the one that is best for your needs. I plan on keeping my things is storage for at least 3 years, maybe longer and so far it has been a great experience with KO Storage. read more