I suspect any review given for this place doesn't really matter, as I think these guys have a monopoly on this type of business in this area, and they take full advantage of that with the high prices that they charge.
But I guess I could give them two stars - they did actually transfer 8mm video to DVD. But their customer service is poor and their prices are high. Every employee I dealt with in this place seemed kind of lost. It was extraordinarily expensive, and the final charge was more than the estimate.
They said it would take three to four weeks. I went in after five weeks asking about it, and watched them hunt for my order, which they finally found "in the wrong place". In the meantime, someone looked on their computer to confirm that no one called me - did they think I was lying about that?
The other big disappointment (other than the high price and poor customer service) was the lack of a home menu with chapters on the DVD. It never even dawned on me that the resulting DVD would not have any chapters at all, especially when it contained multiple reels, so I didn't even think to ask about that. Seems they could have at least made each reel its own chapter, or just put a chapter marker every 15 minutes, but it's just one long movie with no way to navigate.
They also didn't quite finish the job as they forgot to make the flash drive. They said they will burn that and drop it in the mail to me. We'll see. But it will take awhile to copy because there are "a lot of files" to copy. Multiple files = multiple chapters, wouldn't you think? I'm also surprised that they kept a copy of my personal videos.
I don't recommend them, but don't know of any alternative. I expected more from a small personal shop. read more