Found this company here on Yelp and they did a great job responding, got me on the schedule…read morequickly, and got the job done at a great price. Definitely recommend.

Couldn't be happier with the service I received. They were able to accommodate me in a reasonable…read moretimeframe and showed up on time. They found my buried tank on the first try and the whole transaction was completed shortly thereafter without any problems. Will definitely be using again. Thanks!

Mike and his associate were a pleasure to work with, reasonably priced, was easy to schedule for an…read moreoverdue pumping of our tank. Was on time and done in under an hour, including dealing with a unforeseen issue with my septic cap. Professional and I would recommend. I'm in Croton and have had issues in the past with some vendors. This is a local company that provides excellent service.

Mike and Billy pumped out our septic tank this morning. Not only did they perform an excellent job…read moreof it, but Mike offered invaluable advice going forward. These guys work hard and are pleasant and professional. We will be calling Great Bear Septic again for our next scheduled clean out. Absolutely! ~J and B Maron, Carmel, NY

These guys were great, my second time using them. They were earlier than anticipated. They checked…read moremy tanks for cracks and cleaned it out before placing the covers back on. They placed the dirt back over covers and placed grass seed down. I definitely recommend them. Very impressed!

We hired them for routine septic cleaning. It was 415, which seems very expensive. But the worst…read morepart was, they left not one, but two huge holes in our yard and made no attempt to cover the holes. There is part of the septic system still sticking out of the ground. I looked at my camera and they were only here for 20 minutes. They should have spent a few more minutes covering the hole.

As it says on the web site, this is a one-truck operation. Iris runs command and control from the…read morehome office, and Ronnie does all of the field work. I met Ronnie when he came to do a septic inspection when I sold my house. He doesn't just drop a dye tablet in the toilet; he does a full open-pit inspection. I was impressed with his knowledge and thoroughness so I hired him to do the septic inspection at the new house I was buying. He knows exactly what he's looking at and takes the time to explain it. He also does routine pump-outs, maintenance, and minor repairs. This is the guy you want to have look at a problem because he's not in the business of installing new systems, so you know he's going to be honest if he tells you that you do or do not need a new system. Looking forward to seeing Ronnie back at my place every year for routine pump-outs and any other maintenance I might need.

This is a great company. We were moving out of our home and needed a quick pump out and some…read moretroubleshooting for a clog. They were able to arrange service the next day. Great communication from Iris in the office and got a call from them while they were onsite. Highly recommend!

Lou & his team were great! Extremely professional, got the job done super quick. Lou worked hand…read morein hand with another guy to get the trees taken down that were necessary to be removed to fix my septic issue. Highly recommend Lou if you want the job done correct (permits and all), and reasonably priced.

After four years of trying to find the source of a specific issue, Lou Leonardi helped us diagnose…read moreand remedy the issue. Finally!!!!! Lou has an engineering degree from Purdue and worked in rocket propulsion before taking over the family business. This is exactly the kind of person we needed to methodically diagnose and test the issue. The work he did was professional, thoughtful, clean, prompt, everything you would want from a contractor, but rarely get. I highly recommend Leonardi and Son and wouldn't use anyone else going forward.

Please stay away from this business. They came to my property to do a regular pump of the septic…read moreand typically professionals come with a map so they know the placement of the septic tank. They had no idea and literally dug up most of the front yard then they couldn't open one of the sides. Luckily I was home and went out there to ask them to stop digging the yard and they told me that my septic was damaged. The young man who I assume is one of the sons started screaming profanities at me and I asked them to leave. I had another company come out to figure out what the damage was and there was no damage. They try to scare you especially if you are a female so you pay them money to fix issues that are not broken. Very sketchy business and if you notice they are one of the few that do not have an actual website that you can review. Customers beware! There are lots of other local companies to choose from.

This company installed a new septic at our home in 2012 and they continue to service it for us…read more They will always have our business! They are prompt, professional and thorough. They simply get the job done right. Scheduling is handled with ease and we were able to get a same day appointment.

If you're looking for a plumber who truly cares, Joe's your guy. He recently helped us with a water…read moreline to our water softener came loose. He showed up promptly and reattached the line, restoring water service. His conscientious approach meant he won't stop until you're completely satisfied. He's a true problem-solver, adept at finding creative solutions for even the trickiest plumbing issues. He was punctual, kept the workspace clean, and took the time to explain the fix. And the best part? You get all this top-notch service at very reasonable rates. Joe is officially our go-to plumber!

Beware of JSP Sewer and Drain / Joe When he realized he…read morewasn't going to be hired because his prices were way too high, he tried to extort money through intimidation. He even filed a complaint with a government agency out of spite, and then began harassing tenants on the property to the point where the police had to be called to trespass him. We later received a call from the Health Department, but since we had already hired a real licensed professional, they confirmed everything was fine. This behavior is predatory, unprofessional, and a major red flag. Homeowners should think twice before dealing with him. ALL TEXT PROOFS ARE SAVED IF ANY ONE WOULD LIKE TO SEE.

hello on saturday 7/11/26 i called cook and recieved an…read moreimmediate response regarding septic drain blockage. a short time later the tech called letting me know he was on the way to my address. his arrival time was accurate . he figured out what the issue was and went straight to work. the problem was solved and gave me a sense of great relief knowing that my poo went where it belonged. the tech was polite ,professional, and curteous , i have used cook in the past and will use them again. on monday 7/13/26 my septic tank will be pumped and empied by cook septic . bob h.

We were stuck with a full septic tank & no way to flush. Called on a sat morning & they were here…read morepumping within a couple hours. Very grateful!!! THANK YOU!