Chris and his team came on short notice and were very prompt. He answered all my questions, and…read moreinspected two systems in very short order. I would definitely recommend them and use them again.

Excellent service! Knowledgeable and extremely helpful. Felt reassured knowing our home inspection…read morewas in very good hands.

Ted and his son Luke went above and beyond and even helped me navigate another totally unrelated…read moreissue in the house. They are incredibly kind and knowledgable and very well respected in the community. Grateful for this wonderful family business! Exceptional work.

I had an outstanding inspection conducted by Alec and Luke from Barnes Septic. They were very…read moreprofessional and thorough as they answered all of my questions. I am new to a septic system. An inspection is a necessary step for diligence in the purchase of my prospective home. Barnes provided detailed information and a schematic drawing of the septic system. I felt much more knowledgeable in understanding the system, what to look out for, and how to maintain a septic system. They provided me with peace of mind. I highly recommend their service!

I want to highly recommend Doc drain! I had an issue where a utility sink was backing up and doc…read moredrain showed up the same day and was able to find and resolve my issue. He was extremely efficient, cleaned up the work area and reasonably priced. He was also very nice!

Andrew is a consummate professional who has come to our rescue on multiple occasions over the…read moreyears. Most recently, we decided to replace our sewer line and Andrew outlined his approach, answered all my questions and did the job at a fair price. His crew came back on multiple occasions to ensure the affected (rather large) area of my front lawn was restored back to original conditions. Very impressed, Andrew is very reliable, responsive and a good guy. Highly recommended!!!

I initially contacted Tyndall Septic Services in Brewster, NY since they had good reviews on the…read moreinternet but they were backed up for 2 months. So I contacted Eastern States Septic Co in regards to my sewer system not working. They were available. (Maybe this was a sign from above.) They had serviced my sewer system four months ago to fix a float switch and reset alarm ($150 charge) and empty the tank ($325 charge) - $510 bill with tax. I spoke to Ritchie and was disappointed that I needed his service again. Since he did not like my attitude, he hung up on me. I called him back since I needed some body and they were local. He knew very little about the system even though he had serviced it four months ago. So I found the invoice of the plumber who installed the pump 14 months ago and told him that a Liberty 50E pump was installed. He said that these are pumps sold at the Home Depot stores and any respectable plumber would not have installed such a pump. In the meantime, he only installs Goulds pumps which he claims are much better. Curious, I decided to investigate this Liberty pump. I called Best Plumbing in Westchester County. They only sell Zoeller and Liberty pumps to plumbers and Liberty is a popular brand with them. I emailed another plumbing distributor. They sell Goulds and Liberty pumps. They claim that they are both made in the USA and are both good but the Liberty is less expensive. Finally, at the link below, Liberty is listed as a top rated pump. In conclusion, I feel that Eastern States Septic just wants to sell a more expensive pump to make more money. https://www.sumppumpsdirect.com/stories/726-Top-Rated-and-Best-Selling-Sewage-Pumps.html Ritchie finally agreed to service my sewer system. He pumped out the tank for a $325 charge and found that the pump was disconnected from the outtake pipe. He charged $150 to reconnect it which I thought was expensive. I asked him if the plumber who initially installed it did not connect it correctly. He never answered me. I also asked him if the tank could have been emptied by connecting a pump to the outtake pipe, thus saving $325. He never answered me. I called a local plumber after their work was completed and he stated that he would have put a pump into the tank and connected a hose to the outlet pipe in order to empty the tank thus saving me a $325 charge. In conclusion, Eastern State Septic completed the job (time will how well they completed their work) but both jobs could have been done for at least $650 less ($325 charge to empty the tank.) In conclusion, they are not looking out for the best interest of their customer. Their interest is to maximize revenue for their firm at the expense of the customer. By the way, I found the Westchester County Licensed Septic Collectors list after their work was completed. It seems that there are several options. https://health.westchestergov.com/images/stories/realty/septic/SepticContractorsDec2018.pdf https://health.westchestergov.com/images/stories/realty/septic/SepticCollectorsDec2018.pdf

I've been using this company for 10+ years to pump my septic and have always had excellent service…read more Richie is a great guy and I enjoy all the poo-poo puns we exchange when he comes around. I don't quite understand the negative review above, sounds like the guy was more concerned with saving every possible penny than getting reliable service, which Richie provides. No BS!

Santiago did an excellent job inspecting a septic tank as part of a home purchase. He is…read moretrustworthy and thorough. He noticed serious issues that needed repair but also explicitly avoided a conflict of interest by saying he doesn't repair what he inspects, which is very honorable. Great experience and would hire again.

These guys did an amazing job during our septic inspection, saving us from what would have been a…read morehuge money pit in my opinion. They were also gracious with their time, walking us through the issues they uncovered multiple times while we were mulling over our decision of whether to proceed with the purchase.

had to call a few times after sending back postcard, but they are very good. got an education this…read moretime about cesspools. Would recommend.

Thy are excellent. They did a great job when we needed a new septic system 12 years ago, and the…read moresystem has worked perfectly ever since. All that we've done is to have an annual maintenance/cleaning. It's a family run business - honest and fair.

Vic, the owner did a great job in repairing our septic system with new leach fields. He is honest,…read moreefficient, reliable, and knows what he is doing! Recommended him to my neighbor for complete new septic system and he was grateful! Do not hesitate to contact him! Suggest you also see other great reviews on the internet. Thanks Vic! Peter Reeves - Carmel NY

Used Northwest for two houses so far. Great service, great people. Highly recommended.read more

Cindi and Cliff are the best! Referred to them by a…read moreSotheby's real estate agent, I called them to discuss a very old system and one that needed repair. Living in Los Angeles and now a resident of the NW corner, I was clueless to how a septic actually worked and what expense I was looking at to fix it. Cindi and Cliff were pros- explaining and going beyond the job to fix our system. HIGHLY RECOMMEND NW SEPTIC!! On time. Fair pricing. Great customer service!! Thank you!