Nightmare. Wished I would have read the review already posted. My story is the exact same as Bo. I hired Phillip Shy Shinalt to manage my duplex in Tyler, one side.
He told me later he manages about 60 properties, which is why it took several months to get our home rented; then he uses his "people" to do repairs, carpet, paint and you will learn their prices are twice the price. He also failed to pick up the signed lease, therefore, we had no lease protection and the renter knew it and took advantage.
Shy was supposed to keep 10% of rent; kept 15% but never told us the truth about the rent charged. He uses crazy math at best. As Bo stated, he will not contact you back, always on vacation or a trip; it was a nightmare. We terminated our contract, ended up having to evict the renter, first time we have ever gotten into that bad of a rental
agreement. Renters had bad credit, foreclosure, on fixed income and could not pay the rent. None of this revealed to us. We lost 3 months of rent in the eviction process alone. And without the lease; the renter tried to just delay. Shy Shinalt or Phillip is a licensed realtor, and I have turned in a complaint to his license, he should not be the one you choose to handle your property, you will never have a moment of peace or even know if you will get it rented, or receive the monthly rent. Bad Deal..Stay Away
Event occurred in May 2014
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