When it comes to reviews, I don't mind speaking the absolute truth, because I want others to have an honest resource of which to refer in their decision making. Being a husband to my school sweetheart and the busy parent of two small children, I try to use reviews and all the information I can get my hands on to make the best decisions for my family. That being said, I felt absolutely compelled to spread the word to other individuals, couples and families about the amazing and unprecedented experience my wife and I had with The Pamela Walters Group! Many consider the past couple of years to be a tough real estate market. After buying and selling many homes in Tyler and surrounding areas, I can honestly say my wife and I can tell the difference in the real estate market 20 years ago and today. With that in mind, when selling our previous house and purchasing a new house, we knew we had to have the absolute best when it came to professionalism, intellect in the market, work ethic, strategy and availability. The Pamela Walters Group is the pinnacle and the embodiment of these necessities when buying or selling a home! Within this sturdy structure and awesome framework, however, is something everybody needs these days...a true heart and compassion. Pamela and her staff welcomed my wife and I with open arms, open ears and treated us with utmost respect and friendship from day one. We had a daunting task on our hands with selling and buying within a certain time frame, all of which was peppered with special requests, hopes, dreams and budgetary constraints. Every single agent and associate within The Pamela Walters Group were there to slay every dragon and hold our hand through the entire process. We were even directed to the most sincere, professional, thorough, and helpful financial service I have ever experienced. It is tough to find that in the post-9/11, Patriot Act era. My wife and i felt like we were part of the Dream Team, because they had every single base covered, every avenue orchestrated, every plan executed beautifully...all the while being flexible and ready for all the changes that occur in the real estate process!! So you have reference and comparison, this is our particular story. My wife and I were selling a $190,000 home which was in an area that had its drawbacks for some with certain schools, location and neighborhood. Our home also had some design features which not everyone hopes for in their own set of special requests. Our goal was to sell this house and move to a more accommodating area which would be closer to schools, shopping and work without breaking the bank. Plus, we hoped to have a home with more square footage, large trees and an established neighborhood. Sounds like the intro to every HGTV House Hunters, doesn't it? Did I mention, we also were strapped financially and needed to sell and buy with as little coming out of pocket as possible? I am sure this is a similar story to many people. Nonetheless, The Pamela Walters Group treated us as if we were selling the most desired home on the block and gave us every utility at their disposal to do so. We had the best technological, contractor and financing services in our hand any time we needed them. Whether it was someone needed for quick touch ups, remodeling, cleanups, decorating & staging, advice, guidance or just an ear for listening, Pamela was there for us every single time. I could text, call, email or visit Pamela or any member of her group any time when we needed help in the process. They were all so friendly, insightful, knowledgeable and compassionate with my every request and need. We were able to sell our house within the time frame we were hoping with little to zero cost out-of-pocket and buy a beautiful, large home with all the big, shady trees and nice neighbors you could ask for. Pamela and her agents were able to negotiate the price substantially lower than the asking price of $190,000 and we were able to move in exactly when we had hoped! Even the closing felt like a wonderful party instead of a lengthy, serious process. Pamela even offered us her personal moving van for free! Her group honestly acted like our best friends and went far and above our expectations! We are currently 6 months into our new home and we love it! We can still contact Pamela or her associates at any time with questions. I can not express how fortunate it was for us to choose them as our real estate group and what an honor it was to work with and be associated with The Pamela Walters Group. Thank you so very much Pamela, Jamie, Julia, Camille, Paul and everyone at TPWG!! read more
