The owner is helpful, professional, courteous and knowledgeable. Would certainly trust him with my…read morelaptops and would recommend him to others.

He could not install HP printer fuse on my $1000 printer and wasted the fuse that I had bought from…read moreAmazon for $180. Very much disappointed by the way he handled the brand new fuse and took it apart such that now I am unable to return this to Amazon. I had put in $400 color inks that have now been wasted. I am in a shock to see that my printer has been ruined.

My computer completely crashed on me. I am not a computer genius but I can utilize the basics with…read moretroubleshooting etc. I am quite efficient on the office suite of products. I use this computer for my business and all of my files and documents I use to manage this business are now locked out to me on this computer that would not boot. I am not a big business supporter. So Geek Squad and their lack of customer service was a BIG NO! I like to support small local business's. I had never needed computer help before. I found Chris from a quick search on Maps and Yelp. I called Chris and he was very quick to offer solutions and ideas to solve my problem. I dropped off the computer and left it to him to resolve while I was out of town. Chris was very quick, very responsive and was communicating options quickly. Essentially, within 36 hrs of dropping off my laptop, he had installed new hardware, software that he recommended and I approved. He stayed within my budget and his original quote. He provided me with a lightening fast upgraded computer, with all of my files and programs, turn key, ready to work on. I cannot believe the computer is the same I dropped off. If you are curious if you should call Chris for help with your computer needs/repairs, just make the call and let him work his magic. I am completely satisfied with the service and product. He is honest, quick, knowledgeable and has earned any repeat business I may ever need in the future. I am so glad I called and made the decision to use his business. 11 stars from me. Thank you again Chris.

I ended up figuring the problem out on my own and not using his services, but he replied quickly…read moreand gave me a price upfront, and I respect that so I am leaving him a good review, regardless of not actually using his services.

I used this company a while back for a desk top crash. And was provided excellent and expedient…read moreservice! In the last few days I had some lap top questions about my lap top. I spoke with Chris Steen even though I only had questions to ask I was reminded of the excellent Customer Service I had with my last computer when I reached out about my current one. Thanks so much!!!!! Much appreciated!!

From the owner: Our President/CIO Transforming the information Technology…read moreManagement model for small to mid-size businesses may sound like an ambitious goal, but that's exactly what High Standards Technology, Inc., President and CIO, Stana Steen, set out to do in 2002. Before implementing her vision she acquired 15 years of experience as the Chief Information Officer for one of Houston's pioneer IT companies. Ms. Steen is a certified Microsoft Systems Engineer and a Compaq Accredited Engineer. With a combined 30 years of Experience in the industry, she continually reinvents her leadership to stay ahead in an era of rapid technology transformation.

Dropped off an older laptop to be wiped. ECR was quick and very responsible. We'll be sure to…read morereturn with any repairs in the future.

Super-knowledgable owner; the help he can hire isn't always up to his level (understandably), so,…read moreit's a bit of a mixed bag sometimes, but I chatted with him about data recovery and he's one of the people I can tell has been self-taught for decades because I'm also one myself. Saved us many thousands doing Apple macbook repairs when Apple would have made us buy new ones.