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Two Trees Kids Pediatric Therapy

3.0 (2 reviews)
Open 8:30 am - 6:00 pm

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2 years ago

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Two Trees Neuro - Welcome! How may I help you?

Two Trees Neuro

4.7(38 reviews)
0.0 mi

We saw Marc for the first time yesterday, I cannot say enough wonderful things about him. He was…read morekind and caring, friendly, and ready to get to work! None of this initial paperwork, "see you next time" nonsense. Marc dedicated every ounce of his attention to Kyle, pushed Kyle (in a good way) to work hard and to challenge himself in therapy. Marc was intuitive, creative, and continuously found opportunity to maximize the value of our session. If we could see him every day, we would. Looking forward to our next appointment and to working with Marc as long as we need him! ‍

DANGER! Do NOT entrust your care to this organization!! Rehabilitation is much too important and…read morethis facility has terrible administrative issues. Please note this review is not about the therapists themselves but that hardly matters if you can't actually get in to see them. My insurance cleared me for 20 sessions without ANY time restrictions or expiration date. They were only "able" to get me in 5 times and that was a full five weeks after I was supposed to start. On the 6th appt they said they put their own end date in their system and therefore I couldn't be seen that day and had me fill out my forms all over again but after three phone calls over two weeks, I never got in again, nor were they able to email or print my exercises then or on any of my visits. And it's not just me, every single time I sat in the waiting room I watched them turn away people for various clerical reasons -- they literally sent elderly people home who had clearly gone to great lengths to secure transportation there. Turned away children whose parents had gotten time off to bring their children there. Offering no apologies, only random excuses about glitches in their computer system, just shameful. The facility is clean enough but the equipment is very old. DON'T RISK YOUR HEALTH. There are numerous facilities to choose from nearby and many more a short drive further.

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Two Trees Neuro - Owners Rosanna & Marc

Owners Rosanna & Marc

Two Trees Neuro - Marc in action

Marc in action

Two Trees Neuro - Gym time

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Ventura Post Acute - Our Facility

Ventura Post Acute

3.5(10 reviews)
0.5 mi

The 5-star reviews are not recent. Community Memorial Hospital (CMH) released my grandmother here…read moreThursday afternoon and it was so creepy that we rearranged to go to another skilled nursing within an hour--I declined to sign any paperwork for admission into VPA. My main issues were: 1-STAFF: There was no staff to assist a new admit. After her transport drop off, I found my 90s grandma with a fractured pelvis sitting alone on an unmade bed, staring at a wall. There seemed to be various nurses, etc., but no one looked up/made eye contact with me, even when I'm sure they could hear me addressing my concerns to the creature they've hired to grunt at the front desk. 2-SECURITY: The woman at the front desk grunted for me to sign in at the electronic station and didn't look up. Also, the front doors are broken in that they are very difficult to open and the accessible button to auto-open doesn't work from the inside, and according to staff they've broken for awhile. Functioning doors is just basic for place that houses many people in wheelchairs. 3-BEST PRACTICES/LEGAL PRACTICES: The same woman at the front desk handed me a stack of paperwork on a clipboard and her only instruction was "Sign." A grunt-command is not a legal, informed consent and the paperwork required for skilled nursing is lengthy (medical and legal). I asked who I could speak with about any questions and who would be going over this with us, and she gestured to herself and said, "What question?" I asked to speak to admissions and/or the charge nurse and she gestured again to herself and said, "Sign." The alarm bells were ringing. Meanwhile, I checked in with my grandma and a CNA had set a dish in front of her that she's allergic to. Since there is no admissions process to speak of, they wouldn't know her allergies or literally anything about her. I have no idea if there are things such as sheets, a call button...no idea. Since they put a bib on her for no reason--she can feed herself--I'm assuming they are in possession of other sad textiles somewhere in the dankness. The CNAs were polite, but they are not decision-makers, and when I asked if this was unusual and who I should be talking to about this odd admissions process they were confused. I guess this is just how they treat people. Finally, the front desk creature drifted into the room, grunting for me to sign the admission paperwork. I declined and began the task of finding a different place where my grandma would be safe. CMH pushed back (it was an unpleasant exchange) until I told CMH that I was headed back to the ER with her. Within 5 minutes the case manager's manager called me back and they had found us a bed elsewhere. Interestingly, they warned me that it might be difficult to get the necessary paperwork back from VPA. PRIVACY- They're not concerned with patient privacy so it turned out that her paperwork was just sitting at the check-in desk and I took it. We waited for medical transport, and we left.

My Mother with dementia was released to this facility with a broken pelvis. I was told they were…read morenot allowed to have bed alarms. I was very concerned she would try to walk without assistance due to the dementia. The care during her stay was adequate but the communication was horrible. My mother did try to get up and walk by herself and fell. I was not notified until an hour after she arrived at vcmc and was told she bumped her head and was taken to chm which she was not. The way I found out was the doctor from the ed called me. I didn't hear from vpa until 2 pm the next day asking if I knew where my mother was. I explained her situation and conditions and I have not heard from them since. I never received any communication regarding her progress and after numerous times trying to meet with the appropriate staff never did. My mother passed away from her injuries. I just want family members to know about their communication and how horrible it was.

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Ventura Post Acute - Our Facility

Our Facility

Ventura Post Acute - Our Facility

Our Facility

Ventura Post Acute - Our Facility

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Two Trees Kids Pediatric Therapy - physicaltherapy - Updated May 2026

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