Our experience with Elizabeth Taylor at Nova has been excellent & exceptional. In building our home…read morewe have had interactions with many subs & suppliers - far and away the most responsive has been Elizabeth. Our designer chose way too many expensive tiles and Elizabeth found several 'price performers'. Some of them were better than the original. She knew we needed a couple slabs & kept her eye on inventory in Reno & Carson and called out of the blue to tell me she'd found a contender at a great price. When we have had to switch products her response has been, no problem. When I wanted to show the selections to the designer, she offered to pull all the samples and have them ready. The job isn't finished yet but I have no doubt we will continue to receive exceptional service from Elizabeth & Nova. We while heartedly commend them to you.

Nova Tile and Stone in Minden has been the best experience I have had whilst remodeling and now…read morebuilding an addition on my home. I remodeled my kitchen last year and recently went back to the Minden store again (now that we are remodeling and adding an addition to our new house). I have visited almost all of the tile and stone stores in Reno and Minden and the service at Nova Tile and Stone, specifically in the Minden store, was the best. They have a great team who all work well together and create a great environment to spend time choosing purchases. Joe assisted me last year when I purchased quartzite slabs and he was extremely knowledgable and made the whole experience enjoyable and fun. This time around I booked an design appointment with Susan and she could not have made the process more enjoyable or successful. Having visited Bedrosian and used the designer service there I can say that Susan (Nova, Minden) by comparison had more experience, better customer service, listened to what I actually wanted and made the best use of my time. I had previously visited the Reno store and Diane was great but the Minden location far surpasses my expectations in every way. If you don't want to spend hours and months of weekends looking for stone and tile I would suggest booking a design appointment at Nova Tile and Stone in Minden (even if you are closer to Reno).

Hayden at Tile Outlet is the best! I always go here for all my tile and stone needs. I work as a…read morecontractor in South Lake Tahoe, and they always get me whatever I need quickly. I highly recommend them!!!

My parents who are both in their 80s hired this company to replace their dated countertops and…read morebacksplash with new quartz and it turned out beautifully. Here is where it gets UGLY. The dishwasher was never secured to the under side of the new counter so it was loose and would tip forward when the door was opened falling out of the hole. It is dangerous for my parents or anyone when a heavy appliance is not secured. They sent their sub-contractor - read THEIR subcontractor "Michael" to fix it and it immediately came loose again. Pic below - because it was not secured with the screw correctly. My Mom has called on three occasions and even visited the store to ask the owner to send someone again to secure it. Nathan has "blamed" the subcontractor passing the issue "I have called him and texted him" and months later it STILL not been addressed. Poor poor poor way to treat a couple in their 80s - once Nathan had their money, I guess they had no value to him.

Versatile just completed my curbless shower and floor for my bathroom remodel. It was a complicated…read morejob. Michael and his team did a beautiful job and resolved issues quickly and competently as they arose. I highly recommend this company and will definitely use them again when I need tile installed.

What can I say about Michael...Words cannot describe how grateful I am for him. We removed an old…read morecopper kitchen sink. When we attempted to install the new stainless steel sink, it didn't fit. The granite needed to be cut to fit the new sink. Needless to say, Christmas is just around the corner and we were in a panic. We called several granite companies in the area. Either they were too busy, or they didn't answer/return our calls. Accept for Michael. He called us back right away. When I told him about our dilemma, he said he would be over the very next day. Michael and Jarrod came out the next morning. It looked nearly impossible to make the new sink fit, but after several measurements and a lot of creativity, they figured out a way to make it work. Michael did an amazing job cutting and polishing our granite perfectly. Our new sink fit, and because of Michael's skill, the install went very easy. I'm so grateful for him! And the bonus...He's a great guy!! So, if you have a granite job, he's the guy you'll want to use. Thank you Michael and Jerrod! You guys are amazing!

This is long overdue . . . we had a small roof leak on our house in Tahoe Donner. We had a…read moreroofing contractor come out to repair the leak. Unfortunately, after their work, the leak was still there. He said there was nothing more that they could do. Since the leak was small, we decided to address this in the future. Fast forward one year later, we now have a second leak in the same area. I called 4 roofing contractors to address these 2 smaller leaks. Two never bothered to return my call. One did not show for the appointment, which did not matter because we had already met with Doug Nickerson and decided we would use them. Doug returned my call and made an appointment to look at our situation. Doug called on the day of our appointment to let me know he was running early, was that OK? Hell yes! After inspecting our roof, he was confident where and how the leak was occurring, and that they would have no problem remedying the problem. As far as scheduling, since it was such a smaller job, he said they would fit it in somewhere between jobs. Could be a week, a month, whatever. Well, two days later, I get a call from Doug saying they could get there that morning! Their guys show up, go to work on the leaks as well as give our metal roof a total screw down. They are done and gone by 1:00 pm. Two years later . . . No leaks and performing well. I have the company who will be doing any roofing work I need from now on. Very pleasant, great communicator and fantastic work. Plus an SF Giants fan for a bonus. I STRONGLY recommend them for any roofing work you have.

As, President of my HOA and an on-site owner I have used Nicholson Roofing on two recent occasions…read moreand bid for a new roof on one of my four buildings. They, have been nothing but "Great" in response, communication, reliability and quality workmanship. Their pricing is competitive and fair without gouging. I would highly recommend their service.

I hired Robert the 2nd week of December to remodel my bathtub to a walk-in shower using FlexStone…read morevinyl panel kit. He came out and assessed the job and assured me it was a piece of cake, had done one similar and could do the job in two days. He agreed to work from 8am to 1pm. He showed up 2 hours late every day. The first day was tear out, we asked him to remove the tub without damaging the trim or crown. He hacked into the trim in order to make the tear out easier for himself, he assured us that he would fix the trim during the install I paid him via Venmo for 4.75 hours at $85 per hour. The supplies were on order, so installation was scheduled the following week. Again showing up over 2 hours late worked for the next two days 12.5 hours on plumbing and drywall, he demanded we square up and pay him for the 12.5 hours prior to finishing the job, so I sent another Venmo payment. The work appeared very subpar, but I let him return on day 4 to hopefully finish. Robert insisted on installing the vinyl walls like tile, completely disregarding the manufacturer's instructions to glue directly to the sheet rock. He slathered thinset all over the drywall causing an uneven surface so the corners had uneven large gaps. Now we're on day six and he has one more panel to install, he realized the walls are uneven and brings a router to try to fit the uneven seams, leaves plastic shavings all over the garage. After 6 hours of trying to fit the back panel, he says he screwed up and wants to make it right by ordering another panel. He cut it too short by an inch and a half. I explained that you can't just order one panel, a whole new kit would need to be ordered @$1100. He agreed that was fair. After two days of no contact, I messaged him to make sure he ordered the kit. He said he had a problem with his bank. I assumed he didn't have the funds to replace the kit. I decided to order the kit myself and request a refund of the amount I had paid him. He said he needed to make payments. I agreed to allow 4 payments starting Jan 1, and have yet to receive anything. In addition to the botched panels, he installed the pan out of level, the drain was Jerry rigged with miscellaneous parts, the valve was installed upside down, he used PEX shark bite system in an upstairs inside wall which has been known to leak after sometime when the O rings wear out. And he destroyed an irreplaceable frame on our wall while making multiple trips up and down the stairs. I had two licensed plumbers come out and access the job. They confirmed that the plumbing was subpar and needed to be replaced, so the entire shower had to be torn out and start fresh. The new contractor had the job done correctly in 4 hours, yes HOURS, not days. I could kick myself for not hiring a licensed professional in the first place. I am now in the process of small claims litigation to recover the $3k in wages and supplies caused by Robert's lack of experience and transparency. Be sure to hire only licensed contractors and get references prior to hiring anyone for home repairs. Don't just go by reviews, they are very misleading.

Everything in his bio is a lie, he is not licensed, not insured or fully covered, no integrity, no…read moreskill or quality of work. Admitted to messing up my job, and destroying my property, offered to make payments towards a refund, but totally flaked. Be sure to only hire licensed contractors, verify their license on the Nevada State Contractors Board website for complaints, and NEVER pay until the job is complete.

We used Rick and his team to rebuild part of a bathroom tile floor. Rick and his crew provided…read moreexcellent services. Rick is hands-on and checks in on-site regularly with his crew so that everything is exceptionally well done.

We've used Rick and crew several times (floor, fireplace front, kitchen backsplash, 2 bathroom…read morefloors, 2 showers) . They've always done great work and Rick is good at getting back to me when I call or message him.

I found Robert last minute after my previous countertop guy fell through, his team were able to…read moreinstall countertops and backsplash for me within a week of first communication during Xmas/New Year's holidays. His price was very competitive and he was very easy to communicate with, responded to texts very fast; the team did a great job and worked on both New Year's Eve and New Year's Day at my house. I would highly recommend them!

Dixon Tile came through for us after having problems with other construction people. Robert and his…read moreworker were polite, on time, communicated with us well and they did a fantastic job of remodeling our bathroom! They came into a gutted bathroom and created a beautiful space. Their work ethic, attention to detail and promptness were outstanding! We have more remodeling to do and will retain their services again. Thank you Robert for renewing my faith that there are people out there that take pride in their craft and care about their customer.

Kent was excellent! My house is relatively small and he was here for several hours and I could…read moretell he was being incredibly thorough, which is exactly what I wanted in an inspector. After he was done, he took the time to chat with me to discuss what he found, propose solutions, and answer any questions I had. He was very clear in how he described things and would show pictures of what he found and pictures of what it should look like. He clearly takes pride in his work and has years of experience. A couple days later, I received his official written report and I was pleasantly surprised at how long and detailed it was. If you need an inspection, this is the guy to hire! Also, his wife, Lori, handles scheduling/admin duties and she was also very pleasant to work with.

Last year we moved into a new Toll Brothers home. As the homes warranty was coming up to expire I…read morewanted an additional set of eyes on our home to make sure we were set. I found Kent on Yelp and gave him a shout. Made an appointment and boom, the inspection began. Kent was at our home almost 5 hours. I was extremely impressed with his knowledge of construction and building code. Needless to say our home is looking pretty good. Kent did find a few items I need to have Toll Brothers fix. A cracked roof tile, an unmarked fire door entering the home from the garage, and a landscaping drainage issue. If you are looking for peace of mind with the investment regarding your home, I highly recommend Kent come take a look. With decades of experience Kent's sharp eye will bring light to the unknown in your home.