The process with our vinyl floor through Nova was seamless. We were pleasantly surprised by…read moreoutstanding service from every person we met. It all started with Joe at Nova. He was very professional, knowledgeable and most of all patient. We started not knowing a thing about vinyl flooring. He helped us many times to get to a product that turned out beautiful. Nova also gave us the referral on the installer. We can't say enough about the crew that installed our flooring. They were incredibly hard workers, but paid great attention to detail. They did really well on the challenge of matching the height of the vinyl to the tile we were leaving in place. They were all friendly, while they worked very hard on a professional job. For a rather big project, it couldn't have gone better. Would recommend Nova and their associates without any hesitation

Our experience with Elizabeth Taylor at Nova has been excellent & exceptional. In building our home…read morewe have had interactions with many subs & suppliers - far and away the most responsive has been Elizabeth. Our designer chose way too many expensive tiles and Elizabeth found several 'price performers'. Some of them were better than the original. She knew we needed a couple slabs & kept her eye on inventory in Reno & Carson and called out of the blue to tell me she'd found a contender at a great price. When we have had to switch products her response has been, no problem. When I wanted to show the selections to the designer, she offered to pull all the samples and have them ready. The job isn't finished yet but I have no doubt we will continue to receive exceptional service from Elizabeth & Nova. We while heartedly commend them to you.

I had to try to match a broken tile and searched everywhere! The guys at Tile Outlet were the most…read morehelpful of all. They looked through all there discontinued stock to help me get as close to a match as possible.

Hayden was extremely knowledgeable and helpful. The store didn't have the tile we needed but he…read morewent online, used chatgbt to find the company which made the tile we needed. Thankful to have this great company in Carson city.

If I could give Michael more than five stars, I absolutely would…read more We hired Michael based on a referral for what turned out to be a massive custom home project. The scope of work included eight bathrooms with shower walls, shower ceilings, floors, wainscoting, and countertops, along with installing the engineered quartz in our kitchen, laundry room, and butler's pantry. He also installed the granite in the game room/bar area. It was an enormous job, yet Michael and his team completed it in just **2 weeks and 2 days**. Even more impressive, they never sacrificed quality for speed. Throughout our build we've had the opportunity to work with some outstanding subcontractors, including an exceptional electrician. But without question, Michael has stood out above everyone else. He's punctual, professional, incredibly knowledgeable, and takes tremendous pride in his work. What impressed me most, though, is his character. If something isn't exactly right, he doesn't make excuses or become defensive--he simply makes it right. That level of integrity is incredibly rare these days. I've also had multiple tradespeople working on our home--people who know quality craftsmanship when they see it--comment on what an outstanding tile and surface installer we have. Hearing that from other professionals only confirmed what we had already experienced firsthand. Beyond his workmanship, Michael is simply one of those people you genuinely enjoy being around. It honestly feels like I've known him for ten years. Our personalities clicked from the very beginning, and we've developed a friendship throughout this project. I can be completely honest with him, ask questions, or bring up concerns, and we've always been able to have open, respectful conversations. That's something I value tremendously. He is just an all around cool guy. Without a doubt, I believe we'll remain friends long after our home is finished. If you're looking for someone who delivers exceptional craftsmanship, stands behind his work, and is an absolute pleasure to work with, I cannot recommend Michael highly enough. Hiring him was one of the best decisions we made during our entire home build.

Versatile just completed my curbless shower and floor for my bathroom remodel. It was a complicated…read morejob. Michael and his team did a beautiful job and resolved issues quickly and competently as they arose. I highly recommend this company and will definitely use them again when I need tile installed.

This is a family run business and I highly recommend them. I had a thirty year old roof that needed…read morereplacing. They came in and took care of the replacement. The job was done right and the site was cleaned when they were done.

Nicholson Roofing was very professional and competitive in the three bids we received. However, we…read morehave decided to wait til next year to get our roof done. we will certainly keep them in mind when the time comes.

I hired Robert the 2nd week of December to remodel my bathtub to a walk-in shower using FlexStone…read morevinyl panel kit. He came out and assessed the job and assured me it was a piece of cake, had done one similar and could do the job in two days. He agreed to work from 8am to 1pm. He showed up 2 hours late every day. The first day was tear out, we asked him to remove the tub without damaging the trim or crown. He hacked into the trim in order to make the tear out easier for himself, he assured us that he would fix the trim during the install I paid him via Venmo for 4.75 hours at $85 per hour. The supplies were on order, so installation was scheduled the following week. Again showing up over 2 hours late worked for the next two days 12.5 hours on plumbing and drywall, he demanded we square up and pay him for the 12.5 hours prior to finishing the job, so I sent another Venmo payment. The work appeared very subpar, but I let him return on day 4 to hopefully finish. Robert insisted on installing the vinyl walls like tile, completely disregarding the manufacturer's instructions to glue directly to the sheet rock. He slathered thinset all over the drywall causing an uneven surface so the corners had uneven large gaps. Now we're on day six and he has one more panel to install, he realized the walls are uneven and brings a router to try to fit the uneven seams, leaves plastic shavings all over the garage. After 6 hours of trying to fit the back panel, he says he screwed up and wants to make it right by ordering another panel. He cut it too short by an inch and a half. I explained that you can't just order one panel, a whole new kit would need to be ordered @$1100. He agreed that was fair. After two days of no contact, I messaged him to make sure he ordered the kit. He said he had a problem with his bank. I assumed he didn't have the funds to replace the kit. I decided to order the kit myself and request a refund of the amount I had paid him. He said he needed to make payments. I agreed to allow 4 payments starting Jan 1, and have yet to receive anything. In addition to the botched panels, he installed the pan out of level, the drain was Jerry rigged with miscellaneous parts, the valve was installed upside down, he used PEX shark bite system in an upstairs inside wall which has been known to leak after sometime when the O rings wear out. And he destroyed an irreplaceable frame on our wall while making multiple trips up and down the stairs. I had two licensed plumbers come out and access the job. They confirmed that the plumbing was subpar and needed to be replaced, so the entire shower had to be torn out and start fresh. The new contractor had the job done correctly in 4 hours, yes HOURS, not days. I could kick myself for not hiring a licensed professional in the first place. I am now in the process of small claims litigation to recover the $3k in wages and supplies caused by Robert's lack of experience and transparency. Be sure to hire only licensed contractors and get references prior to hiring anyone for home repairs. Don't just go by reviews, they are very misleading.

Robert returned my call quickly, scheduled the job same day. Did Expert work. Will use again.read more

We have used Rick for three bathroom tile jobs and the result is always great. I mean really great…read more He is always in communication with us and follows through with us for the entire process.

We used Rick and his team to rebuild part of a bathroom tile floor. Rick and his crew provided…read moreexcellent services. Rick is hands-on and checks in on-site regularly with his crew so that everything is exceptionally well done.

I found Robert last minute after my previous countertop guy fell through, his team were able to…read moreinstall countertops and backsplash for me within a week of first communication during Xmas/New Year's holidays. His price was very competitive and he was very easy to communicate with, responded to texts very fast; the team did a great job and worked on both New Year's Eve and New Year's Day at my house. I would highly recommend them!

Dixon Tile and Stone fabricated 8 slabs for our primary bathroom shower/wet area and it is absolute…read moreperfection. They are very skilled hardworking professionals that we highly recommend. Robert and his team communicated with us every step of the way. They did very detailed work, and the finished project takes our breath away. It truly is a piece of art. They did mitered edges everywhere and it looks so modern and you can not see the seams at all. We got a chip on the bench ten days after they completed and they came out, fixed it to where you can not see that it was ever damaged. Very honest, reasonable priced and expert contractor that we are blessed to have in our area.

Kent was excellent! My house is relatively small and he was here for several hours and I could…read moretell he was being incredibly thorough, which is exactly what I wanted in an inspector. After he was done, he took the time to chat with me to discuss what he found, propose solutions, and answer any questions I had. He was very clear in how he described things and would show pictures of what he found and pictures of what it should look like. He clearly takes pride in his work and has years of experience. A couple days later, I received his official written report and I was pleasantly surprised at how long and detailed it was. If you need an inspection, this is the guy to hire! Also, his wife, Lori, handles scheduling/admin duties and she was also very pleasant to work with.

Last year we moved into a new Toll Brothers home. As the homes warranty was coming up to expire I…read morewanted an additional set of eyes on our home to make sure we were set. I found Kent on Yelp and gave him a shout. Made an appointment and boom, the inspection began. Kent was at our home almost 5 hours. I was extremely impressed with his knowledge of construction and building code. Needless to say our home is looking pretty good. Kent did find a few items I need to have Toll Brothers fix. A cracked roof tile, an unmarked fire door entering the home from the garage, and a landscaping drainage issue. If you are looking for peace of mind with the investment regarding your home, I highly recommend Kent come take a look. With decades of experience Kent's sharp eye will bring light to the unknown in your home.