I'm very impressed their service. It was a very involved project. They were professional, reliable,…read moreand dependable..

I requested a quote for a new breaker box and to rewire some rooms. Zachary came to my house July…read more9, 2026. I called July 15th and was told the reason I didn't have a quote after a week was becuase "there were a lot of emergencies, and he -I assume the step father- would light a fire under his butt to get it done." Well, today is 7/23/26 and I still haven't heard a peep. Definitely lost a customer here; obviously there's a severe lack of oversight in this company.

Our brand new Whirlpool fridge started to have huge temperature fluctuations, one day everything…read morewould be frozen, then a week later, it would be above 45 degrees, and we would throw the food out as a safety precaution. We called Whirlpool, and they assigned a repair company. Some of the dumbest individuals I've ever came across. After two weeks of dealing with them, I called Whirlpool back, and demanded that they send someone better. I can't say enough good things about the Appliance Specialist. I was able to call, and either get a hold of someone, or get a call back in a reasonable time. They never forgot about us. They were great at knowing the equipment, and dealing with Whirlpool to get the correct parts sent. They were great about Covid safety. I know who to call once my warranty runs out.

The technician was great. Fixed the problems quickly and efficiently…read more The office secretary was poor. She didn't check her emails for 2 days, to see my confirmation of the appointment. Then she got snooty when I called to see why the technician never showed up for the first appt. Poor communication skills.

I called these folks back in 2020 when I needed a 50 amp line run for a new heat pump I was having…read moreinstalled. The electrician did great work, and I remember the price was fair. I do my own work when I can, so I have some good experience with minor electrical projects. I'm also a perfectionist and do everything up to code or better. I've had folks come to my house and do work that was merely adequate. I wish I remembered the electrician's name, but his work was up to my higher standards.

Perhaps they are decent if they actually do any work, but if a business can't be bothered to answer…read moretheir phone or call customers back, that doesn't demonstrate professionalism or reliability.

I can't say enough good things about Northeastern. We have had to call on them twice in the past…read moretwo weeks and they were here the same day. They were able to access the problems and fix them with knowledge and skills I haven't witnessed in a long time! Don and his helpers were professional and friendly and their costs were quite reasonable!!! 5 STARS!!!

They are the best., from the office personnel (Grace) to the Techs, and Don the owner. I highly…read morerecommend them for your HVAC needs. Sign up today, you won't be sorry.

I have been a customer of Franchini Plumbing for about 18 years. We were introduced to the Father…read more& Son business during a major remodeling project in our home. We were pleased enough with their quality of work, honesty, and reasonableness in pricing that we've continued to call upon them ever since as a situation arose. Our most recent need for service was to replace a hot water heater that I noticed was leaking on Christmas Eve. A call to Dave Franchini in the early morning of Boxing Day and he was able to come to the house in about an hour to examine the problem. His offer to replace the heater that very day was like receiving an enormous Boxing Day gift. Five hours later we had a new power vented gas hot water heater fully operational at a very reasonable price. There should be no doubt that I wholeheartedly recommend Franchini Plumbing. Please note that I've submitted updated information to Yelp to reflect that Dave's father, Marino, has retired, so the name, address, and phone number have changed to reflect Dave Franchini as the sole owner. Franchini Plumbing and Heating is located at 50 Longwood Dr. in Clifton Park, NY and Dave can be reached at (518) 858-6826.

Reached out to them regarding a plumbing issue we had. They were kind enough to help diagnose the…read moreissue over the phone via text; ultimately I didn't request them to come over due to their initial help. Strongly recommend, and will reach out to them again in the future!

Did an emergency call out for me on Memorial Day weekend to fix my AC. Fast, reliable and, honest…read more Will have them back to do more work here. Definitely made me wish I found them sooner.

Do not use them. I called them and we talked I told them what I needed and he said no problem…read more(his name is Adam). They showed up to do the work but could not finish because he did not have a part he need. We set up a day to get this done but they NEVER SHOWED UP OR CALLED OR TEXTED. I tried for a few days text and calls he would not reply. I tried a number he did not have and he answered we talk and set up an other day I took it off they never called or texted me. He got paid and left me hanging. Do not use this company.

Had started what I thought was a simple bad ceiling fan replacement project with a relative on…read moreSaturday. Well after changing the fan out, the circuit breaker kept tripping - No lights working in house anymore. Contacted NBS, and within about 20 minutes Ben and Sam arrived listened to what we had done. Went in and checked on things - diagnosed the issue (Would have never found on our own as it was nothing we had touch) within 5 minutes. Explained options, made repairs, wrapped up within half hour. Would definitely recommend, and would do business with again.

Great experience. Called this morning, spoke to a real person, she checked the schedule, got an…read moreappointment for us set up this afternoon, Sam showed up right on time, helped replace a bad GFI and explained the wiring layout in the house. Very friendly, clean and neat work.

I had an emergency sewer backup plumbing situation earlier today and Jason was wonderful both times…read moreI talked to him. He assured me that they would be able to help and a tech would be calling shortly. Sure enough about an hour from my first (very) panicked phone call to Rotor-Matic, Zaden arrived and immediately went to work. Answering all my questions and providing extra information and recommendations. On a personal level, I am going through some difficult health matters right now, and the care and kindness shown to me by this company and it's employees will never be forgotten. This is the kind of company you hope you can find to do business with. I will be passing their information on to all of my friends and I will be recommending Rotor-Matic whenever possible. Top notch service. Great pricing. Good people.

I received updated communication from the company that a refund was made and a charge was applied…read moreincorrectly. My previous review should not be considered as they did rectify the situation.