The Mel Carr staff shows up promptly. They wear foot covers so they can avoid tracking dirt into…read moreyour home. They try to provide good service but their prices are much higher than other area electricians. Sometimes two or three times higher. Best to compare costs before hiring them. They also encourage customers to join service programs which bill monthly fees regardless off whether they make service calls.

I've used Mel Carr for electrical work since I purchased my older (antique) home in Troy. It has…read moreneeded a lot of upgrading and the quotes have been reasonably priced, flexible (as in more than one option offered) and each option well explained. The work itself was done professionally and conscientiously, and the electricians are respectful of the space and leave it clean. So far they have done 5 jobs on this place and another is upcoming. Highly recommend.

Logan and his team did great work installing my hot-tub wiring in record time. Would definitely…read morerecommend!

Everything went exceedingly well! Logan called me immediately after my request for electrical work…read more He was on time, a trait that is so appreciated. When Logan told me he would be here on Monday, there he was with his excellent sidekick, Jesse. Their work was perfect and they left my house in pristine shape. I encourage anyone who needs electrical work done, waste no time and call J & L Phoenix Electric! You will not be disappointed!

Great service! Amber and Summer were awesome and assisting with a repair needed for our generator…read more They were able to get us in quickly & Seth fixed our issue! Thank you !!

We're very happy with the generator service we receive from Arket. Always a great job, and at a…read morevery fair price. The guys are always polite and knowledgeable, and are happy to answer any questions we have.

Johnson and Johnson: about a year ago I purchased and installed a hot water heater with little…read moreproblem except a price that was twice what others would have charged (over $3,000). Luckily, the worker and work quality and timeliness was very good. I didn't have time to wait for others so I conceded and hoped for the best. Fast forward, drippy faucet problem: Called them to replace 4 bathroom faucet cartridge assemblies ($8.59 at ACE each), replaced and the shower handle assembly (approximately $79.00 each on Amazon). I had purchased the assemblies but didn't have time to do the job. The plumber shows a little late to job, has to provide a quote from the owner prior to starting work, and within twenty minutes later after returning to his truck tells me the job will be over $1,300.00. Needless to say, I was shocked and I said no. Within a few seconds after leaving, I was emailed a "dispatch fee Invoice for over $100.00). This appointment was scheduled weeks in advance. Buyer beware with this company and its owner Anthony. I was warned by others but my first experience was very good work and it was an emergency. My next email is too the Consumer Financial Protection Bureau (CFPB) .

Sept 2022 My 90yr old father asked me to have a company come and perform a routine maintenance on…read morehis oil-burning furnace. I had done business in the past with A. Johnson, and they were close by, so I called them. They arrived on time and began the task of replacing filters and orifices on his Buderus boiler and hot water unit. During this work, the tech attempted to fire up the furnace using the digital "aquastat" (a sort of thermostat) on the furnace itself. Then he realized he was missing one of the correct filters, so the tech had to return to complete the routine job-which he did-and handed my dad a bill for nearly $600, which my dad paid immediately. As the technician was about to leave, my dad asked "aren't you going to fire it up to check it?" He tried-and it was dead. Th hot water heater fired up, but the furnace did not. He was unable to determine the cause. So he assured us someone more knowledgeable would contact us with an appointment to identify the problem. The service manager, Ron, came and determined that the reason the furnace was dead was due to a bad Aquastat. He claimed "they blow easily, just like a light switch". Mind you: the furnace worked just fine before A Johnson came to do a routine maintenance. So A Johnson sent us an estimate for $1030.31 for repair. Yes. $1030.31-AFTER paying around $580 for a routine maintenance which left his furnace disabled (see attached). After calling to complain that it seemed unfair-that the furnace was working just fine until they showed up-their owner called back and said he understood, and would give me "VIP PRICING". It was reduced to $791.16. (See attached) I definitely felt like a VIP. No, I did not allow them back. In fact I had another company do the work for HALF that amount. Just horrible practice. Gouging a senior citizen on a fixed income. A Johnson , I learned later -was bought by a larger company and their 'hand are tied' in some regards. Nevertheless. I'll never do business with them again.

Responsive, great communication, and great work. Reasonable pricing. Will definitely call again if…read moreI need future work done.

Collin and his crew did a fantastic job replacing my circuit breaker . It was a huge job both…read moreinside and outside in the freezing cold. They worked until 8pm to get it done. Great work ethic!

Requested Emergency no heat service The service advisor was…read morevery professional on the phone Mo the service tech addressed the issue, replaced a faulty blue tooth thermostat. Mo, you are an asset for your company Your friendly and professional attitude was a plus!

Crisafulli Bros. came out the same evening for an HVAC issue, which I appreciated -- especially…read moreafter hours. The technician was professional, diagnosed the problem quickly, and had the system back up and running without delay. The repair itself turned out to be a failed capacitor, and while everything was handled efficiently, the total cost ($209 trip charge + $250 repair) felt on the higher side for what was ultimately a quick fix. Never discussed pricing before completing the work. 15 min repair, $30 part - $459 total cost for repair. Also, from a couple of their technicians - they work on commission. Nice. Now you have to worry if they are there to upsell you. Overall, good responsiveness and service, but pricing for a simple repair may be worth confirming ahead of time.

Great guy. Stayed in touch on his arrival time. Super clean. Very knowledgeable and quickly fixed…read moreour problem. Gave us great guidance and leadership on electrical potential issues going forward. Highly recommend.

Everything was fixed, replaced two dimmer switches and a pull switch on a light that wasn't…read moreworking. The man was very nice and did an excellent job. I would recommend him highly