The Mel Carr staff shows up promptly. They wear foot covers so they can avoid tracking dirt into…read moreyour home. They try to provide good service but their prices are much higher than other area electricians. Sometimes two or three times higher. Best to compare costs before hiring them. They also encourage customers to join service programs which bill monthly fees regardless off whether they make service calls.

I've used Mel Carr for electrical work since I purchased my older (antique) home in Troy. It has…read moreneeded a lot of upgrading and the quotes have been reasonably priced, flexible (as in more than one option offered) and each option well explained. The work itself was done professionally and conscientiously, and the electricians are respectful of the space and leave it clean. So far they have done 5 jobs on this place and another is upcoming. Highly recommend.

Great service! Amber and Summer were awesome and assisting with a repair needed for our generator…read more They were able to get us in quickly & Seth fixed our issue! Thank you !!

We're very happy with the generator service we receive from Arket. Always a great job, and at a…read morevery fair price. The guys are always polite and knowledgeable, and are happy to answer any questions we have.

Service Technician was 5 Stars Maintenance Contract is 3…read moreStars We were fortunate to get an automatic standby Generac generator with the purchase of our house. The previous owners used Suburban, so we continued. We purchase an annual maintenance contract for $280 a year like the previous owners did. Recently, I found out that it includes ONE checkup per year, parts extra with 10% off. If you need an additional checkup that year, you are charged $129. plus parts. Last checkup was Jan. 2025, so when I called in October for a checkup (generator did not turn on during outage), I was told the charge would be $129. I called back in November, and I was allowed to count a 11/10/25 appt. as my "annual checkup" since I paid the $280 in September. I was confused but happy to not have to pay $129. Brian was excellent -- Five Stars Courteous, he put paper slippers on his shoes when he came into the house. Summary of visit: He replaced the dead Battery, Air Filter, and two Spark Plugs. He checked the power source, valves etc. He explained what he did. I received an itemized bill and 10% off the $225. Battery.

Very disappointed with tankless hot water heater installed 1/12/26…read more if you are thinking of changing DON'T I hate it! Hot water on DEMAND it is NOT! Wastes lots of cold water before you ever get any hot water. Adjusting temperature for a show is difficult takes a long time and doesn't stay consistent. You have made two service calls but nothing has been resolved

Ryan is awesome. On the phone, I got good vibes from him and we had good communication skills. Once…read morehe got to my home, he showed me that he was very knowledgeable and trustworthy. Once the job was completed, he gave me a fair price and did a clean job. I would recommend him to any of my friends or family members. It's hard to come by stand up guys like Ryan, especially after being jerked around by other companies.

Pros- Offer price…read morecap of 4.99 Easy access to manage account by APP Cons Service is very expensive They charged the wrong price per gallon (regular price and not the cap price I signed up for) The ladies I have spoken to are not the friendliest Scheduled weeks out for any kind of service Back in the day people would sign on with a HVAC company and build rapport and stay with them for life . Now, you really need to shop around and go with who is offering the best program for that upcoming season.

Jason from Main Care Energy had the nerve (or was dumb enough) to send me this message: "After…read moreshowing the photos regarding your storage tanks to my brother (he does the installations), he had a suggestion. He did not think there was enough room for him to install in the same location. Due to height restrictions and duct work etc." Instead he suggested a far more expensive option. I had the exact specs of our space; also specs from both the manufacturer of the tanks we wanted and from a few other installers that we called for bids. So I knew he was lying.

We lost power in only part of our house. We ruled out any problems coming into the house and traced…read moreas many wires as possible but couldn't figure out the problem. We called Johnson Electric to help, they were at our house first thing the next morning. I was hesitant as I am with all contractors, we'd tried everything we could think of, I was expecting an all day repair and a work around. What I got was a very capable electrician who was also friendly and our service restored in 2 hours. Ronnie did everything he could to identify the problem and resolved it quickly. The bill was less than I expected and the service better than I expected, a win win! Will keep this number for any future needs.

Johnson Electrical is now under new management and has retained a 5 Star rating on Google for the…read morepast 2 + years. They service the commercial, industrial and residential markets providing 24/7 emergency service. The are reasonably priced, give you all of your options and will work with you any way they can. Recently they came out and performed multiple storm related emergency services in our neighborhood until 2 AM. These guys are top notch working as a cohesive team efficiently and quickly.

Awesome job appreciate Tom thank you for helping fix my porch leak. Kind professional and knows…read morewhat he's doing.

Excellent service. Arrived the same day. Problem solved…read more Would recommend and hire again.