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    Twisted Scissors

    4.2 (634 reviews)
    Closed 10:00 am - 7:00 pm

    By appointment only

    Updated over 3 months ago

    Services - Twisted Scissors

    Blowout

    Color only

    Haircut

    7 More Services

    Cut and color

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Hair extension removal

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    Hair styling

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    Recommended Reviews - Twisted Scissors

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    Reviews With Photos

    My brother went in for a haircut w Megan, showed inspo pics and even let the stylist know when it wasn't looking like what he wanted. The stylist concluded with "what more do you want me to do?". my brother is already very shy & was stepping out of his comfort zone by speaking up. maybe there was some miscommunication but it sucks to be shut down in what's supposed to be a safe space.

    Different light, still from the day I left the salon
    Niki B.

    I hate to have to write this review, but after reaching out to the salon I have now been waiting for them to get back to me on making it right (or even just an "I'm sorry that happened, your concern was heard") for over a month. I was told by reception that the manager or owner would get back to me within 24 hours when I called to cancel a follow up. If anything, please just use this as a warning to speak up for yourself in the chair any time you're at a salon! I've been going to Twisted Scissors for a few years now, for cut, color and highlights. I've had a great experience with several of the stylists in doing all over balayage + different non-permanent color dyes + basic trim and cuts. I'm rarely tied to a specific stylist because the balayage on brown hair seems to be a pretty standard ask, so I usually just go with whoever has availability. This go around I was had an apt with Rosy (an L3 stylist), who was genuinely all around delightful to talk to; I am truly hoping this was just a one-off / bad hair(styling) day for her. We talked and I shared pictures of what I was looking for, expressed my standard concern about piece-y highlights a-la-90s TV stars, and asked for warm honey toned balayage. Shared here is the one reference picture I KNOW we discussed liking the two "Honey" options, and I made several comments about how stilly it looks when your eyebrows don't match the top tones of your hair... regardless of if there was a miscommunication, when my final hair was reviewed I was a little shocked by how BLONDE it was. I KNOW that I mentioned I was uncomfortable with how light the face framing was and how it made my eyebrows pop off my face + how large some of the pieces were. She assured me that I should just make a reservation for two weeks out to tone it. The salon was close to closing and I felt like I was being rushed out, so I did that. After getting home and looking at it under different light, I was so uncomfortable with the roots, I literally went out to buy a headband to hide them before meeting up with friends. Until that night, never in my life have I had someone say to me "I cannot believe they let you walk out of the salon like that" nonetheless, multiple times in one evening. I had a business trip first thing the next morning, so had to "live" with it for a week before instituting my own fix (thx overtone). See pics attached on what it looked like right out of the salon (curly and blonde all over) + what it looked like after being straightened (chunky fat blonde streaks). While it is not the worst color job I have ever seen, I was really was not happy with the end result compared to what I asked for, and felt that even when I voiced it I was told to just live with it. When I called the salon after a week to cancel the toning appointment and express my disappointment, the person at reception assured me they would make it right/ get back to me.... And here we are, almost 5 weeks later.

    This is the haircut I gave myself a soft shag my hair is naturally wavy with some curl
    Diana G.

    I'm absolutely regretting my decision to come here today for a "trim" and reshaping of my hair because I've been depressed all day and night. A month ago I gave myself a "shag" by following a YouTube tutorial and I felt self conscious about it and worried that perhaps my hair should be evened out a bit. I booked an appointment here yesterday and arrived a bit late due to traffic. Megan was my stylist and I'd never met her before so I showed her two hair photographs as inspiration. I prefer a natural long haired look and honestly I like a Natural, bohemian non fussy haircut that works with the natural wave and curl pattern of my hair. Megan suggested that we cut a layer at my crown to create "more volume" and she determined that i needed a dry cut to get more accuracy on the end results. Unfortunately my hair shrunk up considerably and it's definitely lost a ton of natural volume and width. I should not have agreed to her suggestion to layer the top of my hair because honestly it looks like a short haircut-- not a long layered cut which i had given myself. She rushed through the cut angling my hair and rounding out way too many layers just to force out the curl pattern. I had suggested we round brush my hair as a treat and she strongly discouraged it letting me know this particular cut she gave me would definitely look "weird". Well I like versatility and like switching up my look so I wish she would have simply shampooed my hair first and taken off just a slight amount from the bottom and focus on bringing a solid line to my perimeter instead of chasing a specific curl pattern. I was extremely disappointed today. My profile definitely doesn't look flattering and my face really looks fat even though my face traditionally is thinner looking. I would never recommend twisted scissors to anyone seeking a trim. I saw her cut inches off my hair and I wanted my hair to get at least down to my chest. Now I'm really going to have to practice self discipline and not cut it myself or allow anyone else to play games with hair. I even tried putting my hair in a loose ponytail but there's not much weight left in my hair so it's looking kind of sparse. I don't have heavy, thick hair like she claims I have. She literally over layered my hair and removed the weight and length just to force a specific curl pattern. My hair is wavy, curly and frizzy by nature. I accept it for what it does but she scalped me and took the heaviness and widened out of my natural hair texture today leaving me with a haircut I absolutely hate! I'm not recommending this salon to anyone. I felt ugly all day and Megan lacks sensitivity and rushed me through a cut that i absolutely don't feel good about. She had so much hair to work with and she chose an easy route without considering my bone structure or physical structure. I feel so ugly. I feel like Megan intentionally cut my hair into a mullet instead of a shag just to artificially force a firm curl pattern in my hair. She overtexurized my hair leaving me with a weightless unstructured mess! I'm leaving my before photo here with me wearing a coat and the second photo is the choppy mess she left me with. Whatever you call this cut I feel ugly ....it looks like a mullet and she stripped my hair of body. Never again! I'm tired of trusting strangers with my hair! The manager just called me an hour ago deeply apologetic for my experience and issued me a full refund. Because the manager has been kind enough to respond to my email from last night and genuinely listen to what happened I am adding one more store to my original 1 star review. I sincerely hope Megan will not make this mistake with other people. This morning in the shower I saw isolated strings and wisps of hair on their own. Wispy ends like this leads to breakage and hair damage. The cuticle of the hairshaft should never be this exposed. I can understand getting a haircut like this from a novice but not a seasoned pro. I do not recommend anyone allowing a stylist to ever administer a " dry cut". Thanks for the refund...honestly I appreciate the salon manager reaching out to me today.

    Patches, and uneven color/bleach. No blending whatsoever.
    Vanessa H.

    I have been going to twisted scissors for a while now getting haircuts. I love their style and the staff! This last visit wasn't the greatest experience. I went in for a balayage at the beginning of June and sadly my hair was ruined. I wasn't concerned with not achieving the ideal color because I'm aware it takes time. But what got me was how messy my hair came out. I had patches and bleed throughs. I was so dissatisfied and sad! I had to get my hair fixed elsewhere.... well more like color corrected and had the stylist take pictures. I really wanted to love my hair, but this wasn't it.

    Horrible, choppy and uneven
    Lisa N.

    I would be VERY wary coming here to get a haircut... I can't speak for color because I didn't get one there. I actually would avoid it at all costs. I have naturally straight hair so it shouldn't be that difficult to cut. I asked to have my hair cut to a medium length with very subtle to almost no layers. I ended up having a super choppy haircut and it looks terrible. Because it's so short there's really no easy way to fix this. I'm extremely upset because I paid $70 for this? Please don't go here. I went because it got good reviews but I should've been more careful.

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    6 months ago

    The vibe and welcoming atmosphere is elite. They offer a wide range of cut and color expertise with different level stylists

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    2 years ago

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    4 years ago

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    2 years ago

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    2 years ago

    Best stylist ever. The place was so pretty and everyone was so welcoming and accepting. Wasn't super pricey either

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    3 years ago

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    5 years ago

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    Angela B.

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    7 years ago

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    8 years ago

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    4 years ago

    Friendly staff, they do a great job! Keep in mind you can tip in either cash or venmo, not card

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    8 years ago

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    Page 1 of 16

    Twisted Scissors Reviews in Other Languages

    Ask the Community - Twisted Scissors

    I want to change my hair to Ombre style. Before deciding, I want to know exact amount of changing hair. I know it's hard to explain by just saying. If it's Ok, Can I drop in…

    Hi Soohyun, Twisted Scissors does offer complimentary consultations. You can book your… Read more

    View All 2 Questions

    Review Highlights - Twisted Scissors

    Angela is a master when it comes to cutting curly hair, she keeps my style edge and low maintenance.

    Mentioned in 42 reviews

    Read more highlights

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    Lira Guzi Salon - Blonde highlights by Lira

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    (182 reviews)

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    River North, Near North Side

    I cannot say enough good things about Lira Hair Salon. I came in after a disastrous visit to a…read moreso‑called "blonde specialist" who completely ruined my hair while trying to take me from brunette to blonde. My hair was damaged, uneven, and honestly I was scared to try again. Lira changed everything. She not only helped me achieve the blonde I originally wanted, but she did it in a way that protected my hair and brought it back to life. My color looks beautiful, natural, and exactly how I envisioned it. Even better--my hair is actually growing back and feeling healthy again. Lira is truly a master of her craft. She listens, she cares, and she knows exactly what she's doing. If you're thinking about going blonde or need someone to fix a color gone wrong, she's the one you want in your corner. Absolutely worth every visit.

    First I will start with what was good…read more 1. The dye job ended up beautiful. I came in with pretty unclear instructions and reference photos and both the stylist and the owner were able to figure out what fit my needs. This seems to be a huge strength here. 2. They were able to fit me in last minute. What was bad 1. The total time listed online was 1.45 hours, the service ended up taking 2.45 hours. I have been to many salons and never had my hair take that long, especially when I was getting all over color and a blowout (no haircut). Perhaps this was due to me booking last minute. However, the website booking made it look wide open and I think it is the responsibility of the salon to accurately represent their booking capability. I would not have booked with them had I known what experience was to follow. 2. The salon overall seemed overbooked and people were bouncing around. Three different people worked on my hair. Personally, I really didn't like this set up. I like to build a relationship with my stylist and this hectic atmosphere was not synonymous with that 3. The blowout I had was so uncomfortable. The rollers were tangled up in my hair and I could feel it ripping out as the stylist took them out. I have never have a blowout be so painful. My hair had so many split ends after I looked in the mirror at home. 4. My hair fell the moment I stepped outside. Granted it was a windy day, but my hair doesn't typically fall that fast. I think this may have been due to the stylist rushing at the end. On one hand I'm glad she did because I had been sitting alone for quite some time, but on the other hand I paid for essentially nothing. My old stylist back home (moved cross country) had no problem giving me a blowout that lasted at least a few hours. Even on windy days. 5. At one point the owner took my stylist in the back and seemed to be scolding her. This is never something a new client wants to see. I immediately felt anxious that something had gone wrong with my hair color. It ended up great but tbh experience was awkward and handled strangely in my opinion. 6. Finally. The price came out to $260 for all over color and a blowout. I wouldn't mind this price if it wasn't for the lackluster experience. Hair salons are charging luxury prices without offering luxury experiences. The pricing structure is also strange. They charge $60 extra for toner but I have never had a color job that didn't need toner to look good. It feels strange to not include it all together. The toner charge was added after which was a surprise because toner has always been included in the price. To be clear, the website did ask if I wanted to add toner for $60. I thought that was for someone coming in looking just to tone and not add more color. Perhaps this was my mistake but I found the whole pricing structure strange. A few other things to note: water was offered but never given and they only accept cash/zelle/venmo tips. Overall this salon was not a fit for me. A lot of this is subjective preference but I think it's important that people understand what environment they are paying for when they sign up to spend hundreds. That being said, the color was beautiful and I am grateful for that.

    Twisted Scissors - blowoutservices - Updated May 2026

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