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Twin Willows Stables

1.0 (2 reviews)
Open • 9:00 am - 6:00 pm

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9 years ago

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Sunset Stables - Dog from the farm attack my dog

Sunset Stables

(36 reviews)

While the horses were being prepared for our ride, I heard one scream. The men nearby looked…read morenervously in my direction. I couldn't see what happened, but the sound and their reaction were very unsettling. A woman came out of the barn and turned out to be our trail guide. The man who first attended to us was kind and friendly, but he explained that she would be leading the ride. Unfortunately, she was not welcoming at all. She seemed upset, impatient, and aggressive from the start. I felt intimidated approaching her, and she made my friend nervous as well. When she told us to line up by the fence, her instructions were unclear, which caused confusion. My friend ended up going the wrong way, and I had to go find her. When we finally lined up, the guide was visibly annoyed. The whole interaction felt tense. During the ride, she smoked the entire time while on the horse, which I have never experienced before on any trail ride. She barely spoke to us, and there was no effort to provide any kind of tour, history, or friendly conversation--something I've come to expect from these experiences. Instead, she would occasionally yell things like "Isn't this relaxing?" or "Aren't you having fun?" while continuing to shout at us if we were too slow. She repeatedly told me to kick my horse to make him go faster. I've ridden before, and it was clear this horse was very tired and possibly overworked. When I expressed that I felt bad, she became visibly angry, stopped, and insisted I kick him anyway, comparing the horse to a car needing gas. I felt pressured and uncomfortable, but the horse was too exhausted to respond regardless. I chose to let the horse move at his own pace. We paid $50 each for this ride, and if the horse is tired, I'm not going to force it. The ride itself lasted less than an hour, so there was no reason for the level of frustration she displayed. Overall, the experience left me feeling uneasy, tense, and stressed rather than relaxed. There was something very off about the entire situation. I would not return.

Absolutely Horrible Experience - Please Read Before Visiting…read moreI visited this place a couple of days ago to inquire about horseback riding options for my son, who has a disability. I wanted to see if he would feel comfortable around the horses and get a general sense of the environment. Unfortunately, what was supposed to be a peaceful visit turned into an incredibly traumatic experience. As we were walking around the property, a dog from the facility suddenly came out and viciously attacked our tiny, 4-pound, 12-year-old dog. I had to physically pull my dog away while she was bleeding heavily, and to make matters worse, no staff were around to help us. I was terrified and overwhelmed, trying to keep my son safe by telling him to get in the car while I tried to distract the attacking dog. The dog even attempted to go after me, and I had to use my dog's leash to fend it off. Once the dog ran off, I came out of the car in desperation, hoping to find someone, anyone, who could assist. A woman finally approached me, but instead of helping, she was rude and dismissive. She told me dogs aren't allowed on the property (which was never made clear before) and coldly said she wouldn't be paying for any vet bills. I tried explaining that we were simply there to get information and had no idea something like this could happen, but she had no empathy or concern. I later spoke to a man who said he worked there. I showed him my dog, who was still bleeding badly, and he shrugged it off, saying she'd be fine and wouldn't need anything. I was completely shocked by the lack of care and professionalism. I rushed my dog to the emergency vet, where she needed over 10 stitches and a drain to manage the bleeding. The entire experience was horrifying, not just because of the attack, but because of how the staff handled the situation. No apology, no assistance, no compassion. I'm still shaken by what happened and heartbroken over how poorly we were treated. I went there seeking a safe place for my son, and left traumatized, with a severely injured pet and absolutely no support from the people in charge. I strongly do not recommend this place. They are unprofessional, irresponsible, and completely unprepared to handle emergencies. It's incredibly disheartening to know that this is how they treat potential customers. Please think twice before supporting a business that operates this way.

Twin Willows Stables - horsebackriding - Updated May 2026

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