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Eagan, MN

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Twin Cities Inspections

5.0 (1 review)

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15 years ago

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Pro-Home Inspections

Pro-Home Inspections

(2 reviews)

Highland

We purchased a house this summer and for every issue we've encountered, a common question has been…read more"Your inspection didn't catch that?" Not something any new home owner wants to keep hearing. Like the previous reviewer, we found an ant problem. There was an external faucet that fell off when I touched it and pumped water out into the street. Looking closely at that, it was heavily corroded and held on by duct tape. All the pipes in the kitchen froze this winter - again the amount of gap filler and insulation stuffed up in the cracks (clearly visible from the basement) should have been a clue. Had we known that, we could have taken steps to remedy that before the sub-zero temperature hit. Overall, avoid Mark as an inspector. I'll be posting this review elsewhere too. I will also be reaching out to my realtor to suggest he stop recommending their services as well. For your money and sanity, use someone else!

Such a bummer... My husband and I bought our first home recently & we thought we had a clear…read morepicture of what we were purchasing. We hired Mark at Pro-home inspections upon recommendation by our agent. His assistant was very nice & willing to try to fit us in within a very short timeline, which was very helpful. Mark showed up on time, was friendly & had a fair bit of experience under his belt with old homes in St. Paul. (30+ years) We thought he did a thorough job, until we closed on the house & moved in. Two days after closing - before even moving our furniture in - we figured out that our new home had a carpenter ant infestation. Mark had found a bit of rotting wood around the windows of the house during the inspection, but didn't flag it as anything that was overly worrisome. (it was on our list to repair soon after moving in) He failed at taking an opportunity to investigate further to see if there was any possibility of infestation. We quickly found a LARGE hole filled with sawdust next to a rotting window in the basement (the ants had been busy for a few years prior to the sellers wanting to vacate!) and holes outside under the exterior window sill of the kitchen (which was completely hollow, my husband could easily push a finger through the sill!), just above the rotted basement window. If we had any idea of this, we would have negotiated with the sellers on price, or walked away. It's very frustrating to move into a new home & not be able to enjoy it due to someone not being thorough enough on the job! Mark, in the future, please look THOROUGHLY around windows for signs of rot, inside & out. If there is rot, CHECK FOR ANTS, especially in the basement!

Bruckmueller Plumbing

Bruckmueller Plumbing

(8 reviews)

I seriously wonder if the negative reviewers are talking about the same service. Eric was prompt,…read morepleasant, SUPER respectful and responsible about COVID compliance (wore a mask, stayed 6 ft apart, washed hands etc), explained all the issues well, and in the course of our discussion about my home's many plumbing problems (observable with my own eyes), he recommended a few things regarding a kitchen renovation I was planning that saved me $$$. He also showed me how to do some basic maintenance so I wouldn't have to call him for a minor recurring issue. I was so pleased with his work on a bunch of annoying small repair jobs, that I have brought him back for multiple larger plumbing jobs. My house had BAD plumbing when I bought it -- like multiple elements only held together with tape. Shortly after I moved in, I discovered one toilet mechanism was held together with duct tape. Later, when I got a new dishwasher, I discovered my dishwasher drain hose was held to the main drain stack with electrical tape and it had been causing a slow leak under my floating floor (if I hadn't upgraded my dishwasher it could have been years before I discovered this since it was hidden). I actually ended up paying for a second home inspection after finding this many instances of tape used for plumbing after I moved in, because they were not noted in my original home inspection (I'm going to do a brief side plug for StructureTech the best home inspectors who found all kinds of things I wish I'd known when I bought, I will never use another home inspector again in this state). It's pretty depressing to buy a new house and discover someone did a shockingly shoddy job with the plumbing. I fully trust Eric to steer me in the right direction and to talk me through my options - pros/cons/cost. At this point, over the year, he's fixed multiple issues such as small leaks and running toilets (I can repair a basic running toilet but these were more complicated), installed a new water heater, installed a new sink faucet and garbage disposal, hooked up my new refrigerator's water line. My sewer line backed up and when he was unable to come to the emergency, he recommended another company who could do the job for a reasonable price quickly. I have never felt 'upsold' or like he was unwilling to do a smaller job either (which I can't say about other repairs on my house). Because so much work had to be done on this house, I got estimates on a few things from other plumbers, and I felt Eric was usually cheaper or on par with the other services while being more pleasant/respectful and providing better service. I had one service be pretty rude to me as woman, quote me an outrageous sum, and indicate they would nickel and dime every little thing. No thanks! I also want to say having someone who takes COVID prevention seriously is a big stress reliever. Eric always worse a K95 high filtration mask, didn't touch his mask, didn't take it off, didn't have to be nagged about things, unlike some people I've had show up at my house without even bringing a mask. Highly recommend.

HIGHLY RECOMMEND THIS BUSINESS 5 days before we were to…read moreclose our Rita's Italian Ice shop for the winter and fly out of state, the hot water faucet broke down and started leaking IE a gallon per hour We called a plumbing company at 8:00 and they said "we will be in 2 hours meaning 10:00. I kept calling them till 2:30 PM and they finally said they will come 3 days later. I contacted Eric's company and after looking at the video of the leak, Eric set an appointment for 2 days later at 9:30. Eric arrived right on the dot at 9:30, Took the parts that were needed went to buy them and finished the total job by 11:00 PROBLEM SOLVED

Twin Cities Inspections - home_inspectors - Updated October 2026

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