We've bought several vehicles from Hayford. They've been outstanding. I am simply a customer.read more

Bought a 5yr old used truck from Hayford. Reasonably priced. I came in an hour before they closed…read moreand offered to come back the next day. Sales was dead set on a sale that night. The finance department was very unhappy to still be there. I requested to use a loan through my credit union. They never even contacted my credit union. The loan they gave me was based off a credit score that was nearly 120 points below my actual score. My credit union verified my credit score when I refinanced pretty much immediately for almost a 4.5% interest drop. I had to go through the whole refinancing process less than two weeks after I bought the vehicle because Hayford automatically enrolled me in a loan with Wells Fargo with a credit score they got from Equifax. I opened a credit card with my credit union two weeks later and they used Equifax as well and found my score to be way higher. Furthermore a wire for the block heater was clearly identified broken prior to me purchasing the vehicle. Hayford claimed they would fix it. They said they'd call me once the part was in. Two weeks later still no contact by them so I call them and tell them if they are lying about their intentions to fix it to let me know and I'll fix it myself. They then say there must have been a communication error because the part was in stock when my truck was purchased. Their manager Furthermore told me I had no right to question their character because he's a man of his words. I told him to just mail me the part and I'll do it myself. Guaranteed they haven't mailed it and never will. I wish I had a better experience with Hayford and could recommend them to others, but I really can't. Worst expierence I've ever had with a dealership. Their sales team is pleasant and have some good employees, but their finance guy was extremely short and rude, and their manager was more concerned with his pride than he was resolving the issue. They also do not care about how they treat you once you sign the paperwork. I try to keep business local when I can, but I won't be back and won't be recommending them to anyone I know. In a small community reputation and integrity is everything. Not once was it offered to me for them to follow up on how my credit score was found to be 120pts below what it actually is. Nor did anyone apologize for the absolute cluster of a process they have.

Had a great experience purchasing a 2013 Chevy Cruze from them. They were honest with me, and…read moreanswered all my questions. I also got a great deal on the car, and they helped make the process very smooth. You should absolutely check them out!

Bought a 2001 car here last year in summer and by winter (4 months later) it had been in the shop…read moretwice already! First was alternator problems then was battery problems. To this day I still have issues with it. Just another used car place that'll do what they can to scam you.

Bought a car from them less than 6 months ago that should have NEVER been on the lot. I was told…read morewhen I had hesitations on keeping it when there were issues with it on day 1 that they would make it right, and when the SAME issue was still persisting after 3 months I was told they weren't willing to help me any more beyond recommending a mechanic an hour from where I live. This is after bringing it to their mechanic 40 minutes from where I live at least 3 times, costing me time and money and causing me to go weeks without a car, having to borrow a car from relatives or with a loaner car that I had to do almost daily maintenance on (which by the way, was immediately put up for sale on the lot when I dropped it off- my condolences to whoever ended up buying it). After spending $2600 on repairs one month ago, I'm now looking at another $4500 in crucial repairs. After giving them the benefit of the doubt for months and ignoring my gut feelings, I no longer for a second believe the dealership did not know about these issues. I know there is always a risk when buying a cheaper used car, but this is unreal. Everything about this experience from the moment I drove off the lot has been an absolute nightmare and has not only left me in debt that is going to take years to get out of, but with a vehicle that is unreliable and untrustworthy and has already cost me more money to fix than it did to buy. Do not go here.

Update from my last review. Dn auto sales is a great place to look for a vehicle! They have a wide…read morevariety of cars, trucks, and suvs. My car searched started out pretty horrible but turned into a very huge and helpfull situation. They are willing to work with all credit levels and offer in house financing which was good for me. He went out of his way to make sure i was happy and in a new car without any issues. I would defiantly recommend this auto place as a great place to get it next whip. Super nice guys!!! Thanks a ton?!!

I bought a Groupon and when I called to redeem I was immediately told there was a $30-40 up charge…read morebased on my vehicle (midsize suv). Then when I arrived I was told there'd be another up charge for pet hair. In total I paid almost 200 so the Groupon is misleading IMO and all they did was vacuum the car and put tire shine on the wheels. As for quality of the service? There's still dirt all over my doors, they don't dress or shine the dash/doors, they didn't even clean the interior of my tailgate, and the ketchup on seatbelt? Still there.

I got a deal on Groupon for interior, exterior detailing and headlight restoration and would…read moredefinitively come back. All those services cost $146 total, usually just one service comes out to that total. The start were so kind and easy to work with. Thank you!

I cannot recommend NexGen enough! My spouse and I bought a beautiful 2018 GMC Sierra from NexGen…read moreand had a wonderful experience. Dylan was very helpful throughout the buying process and helped us get an awesome interest rate that other dealerships said they wouldn't even be able to get close to before we found NexGen. We pointed out a few small things we noticed when we found our dream truck, and one of the employees said they'd take care of us after we bought it since we wanted to take the truck home the same day. The owner, Mark, stood behind the truck and took care of those few things for us after we bought it even though he wasn't present when the staff member said they'd fix those few things. Most used car dealerships would have said "no used vehicles are sold as-is". We will be recommending NexGen to everyone we know and we are definitely life-long customers!

the mechanic I had was great! not exactly sure who it was but I'm sure you'll be in good hands with…read moreany of them! 10/10 I will be coming back here

Came in for a check engine lights Told me parts not in stock…read more, cool that's fine Got a called to come back in because part arrived told me to come in anytime after 10, okay I came in at 4 they said they closed at 6 and told me to book an appointment which I did I can back in with an appointment and they said they can't because the technician is not here and the service advisor wasn't there either So I book another appointment Total of 2 week of parting for parts and now waiting for them to actually do it Horrible experience

I had been looking for a Toyota Tundra for some time and found numerous options at Lexdan Auto of…read moreMaplewood. After inquiring online about a specific truck, I was contacted by Franck. He was very kind and easy to work with and made my 3.5 hour drive absolutely worth it. He did not pressure me into a sale but instead made me feel at ease with the idea of shopping around and ensuring I found exactly what I wanted before starting the paperwork. I truly appreciated his honesty and patience throughout the entire process. He helped me find exactly what I wanted without being pushy at all! I will definitely work with Lexdan Auto in the future! THANK YOU FRANCK AND BEN!! * sidenote -- when cleaning out my old truck I accidentally left a CD in the player but, all is beyond well because on my long trek back home, I realized that they left a CD in the player of my new truck. I left behind Ed Sheeran for a clean swap of the Foo Fighters Greatest Hits! TOTAL WIN!

First time buying from a small dealership and I will never again. I had originally purchased a…read morewarranty on the car I bought and later decided that I did not want it so I contacted the dealership and canceled it. Upon purchasing the car I was told that I had a 30 day OR 1,000 miles limited warranty. I am under the 30 day warranty and under the 1,000 miles, my car recently has had issues with the computer system so I called the dealership. When I talked to Scott (one of the managers) I politely greeted him with my name and the car that I bought and he immediately cut me off with "yep you canceled your extended warranty". I then asked about the limited warranty because as I said before they advertise a 30 day OR 1,000 miles limited warranty on cars that are 2020 or newer with less that 75,000 miles on them (which I have) and I was under both the 30 days and 1,000 miles. Scott proceeded to argue with me telling me that I only qualify for 15 days OR 500 miles because my car has more than 75,000 miles and they cant help me AFTER I so clearly told him I have 63,000 mile. He clearly didn't care to talk to me, I am assuming because he didn't get his commission after I canceled my extended warranty. After he decided to actually listen what I was saying he told me that the limited warranty only covered mechanical issues nothing with the computer system, which is fine, but I could have gotten to that conclusion without having to argue with a sales person who seems to be petty after losing a commission. I actually dealt with him when I bought the car and he told me he would greatly appreciate it if I left a review of my experience here because they are a small dealership in a big sea of dealerships. Well Scott here's your review!!!! Not a good way to get costumers to come back or refer their friends!!!

I had one of the smoothest, easiest, most transparent car buying experiences I have ever had. Going…read morefrom a shady dealership to Right Buy Auto was like coming out of a rain storm an seeing the sun for the first time. Truly was an amazing experience, the service was i received was spectacular. Matt was extremely knowledgeable and respectful and got me rolling in a test drive in minutes. The paperwork process was seamless and quick. If they have a vehicle you want I highly recommend you consider purchasing through Right Buy Auto.

An incredible experience from start to finish. Chris and Matt went above and beyond to help both my…read moresister and I purchase our Tesla Model Y's. Their professionalism, knowledge, and attention to detail made the process effortless and enjoyable. We felt confident, informed, and supported throughout the entire journey. Truly grateful for their outstanding service--highly recommend working with them! 10/10!