The owner was so helpful. I didn't see this dress on the rack. I believe she pulled it from the…read moreback. It was the perfect dress for me. It encapsulated who I am perfectly. I only had one day to find a dress and she made it such a fun and easy process. I will never by a dress anywhere else again!!! Very high quality dresses and fabric.

The owner truly cares about each person finding a dress that meets their needs and makes them feel…read morebeautiful. She listens to feedback and will quickly find a dress that is the right style and fit for anybody type.this is my second year shopping with them for a Marine Corps Ball dress and i wish i would have found this store years ago. Need alterations, no problem, she has a seamstress onsite or a phone call away who will help make it a perfect fit or length every time. It was worth the price not having to drive an hour to Wilmington or two hours to Raleigh again! If you want to get in, find a great dress and get on your way...this shop is doing it right!

Last month, my daughter was excited to find her beautiful wedding gown at Something Bleu in…read moreJacksonville. She and I visited again over the MLK holiday weekend so she could show me the dress and to look at veils and headpieces. Lauren, who assisted us, was lovely. She kindly showed us many options and we found the perfect combination of a tiara and lace veil to complete my daughter's exquisite vision. Lauren's energy, warmth, and knowledge made the whole experience a joyful memory which I will hold close in my heart. Thank you, Lauren, for helping to make the shopping visit so special.

Loved my experience finding my wedding dress here! I was listened to and found a dress I love!read more

On Saturday, February 28th, 2026, my wife and daughter visited Carley's Formals in hopes to find a…read moreprom dress (we have purchased from here in the past). They were met with very young employees who they described as "very nice". The employee asked my daughter to sign a card consisting of her name, email, and phone number, but never explained as to why she needed to sign the card. During the "fitting" my wife said there was an older short blond female who they later found out was the owner of the establishment named "Denise". Denise was described as being very rude during their visit. At one point a dress was handed to my daughter with the lace corset straps untied by the employee. My daughter tried on the dress (with the help of a friend), but after getting the dress on realized it had a zipper in the back that had not been unzipped. They attempted to unzip the dress to remove it, but the dress would not unzip. They requested the employee help them, however the employee was also not able to unzip the dress. The employee then asked if she could remove the dress without unzipping it? My daughter explained that she was able to put it on without unzipping it, so she could take it off in the same manner. Denise then confronts my (juvenile daughter and her friend) in a very rude manner accusing them of damaging the dress. Then begins to yell inside of the store at my wife. Denise tells my wife that they have a policy that only the person trying on the dress and employee's are allowed in the fitting rooms, that my daughter & her friend damaged the dress and my wife was responsible for the damage. My wife attempts to explain that the zipper was non-functional when it was handed to my daughter and asked if was their policy to not have anyone else in the back, why was it allowed? Denise continued to yell in the store at my wife and her employee's and stated "And that's why we have the policy, because of people like that". During this interaction the entire store stopped shopping and watched Denise belittle my wife in front of her family and other customers. Denise was very rude, unprofessional, and will never have to worry about anyone in my family ever buying a dress from her again. If you're looking for beautiful dresses and great customer service, please go to Bella Esposa at the Carolina Outlet Center in Smithfield! PS for Carley's Formals: Please don't give your standard "copy and paste" response as you normally do, if you want an honest review you got one!

The moment we walked in (WE WERE THE ONLY CUSTOMERS THERE ) we were asked what the occasion was? We…read moresaid for our daughter's senior prom. We were immediately asked by the owner -short blonde hair- do you have an appt? She went to explaining that they could go ahead and see us bc they had availability but if they didn't we would not be able to see the dresses. Considering this was our first stop and first prom we were not aware of needing an appt to prom dress shop. Very awkward feeling. No video, no cameras, no FaceTime allowed! I do have to say the ONLY person that made us feel welcome there is the lady assisting us with the dresses (I don't remember her name but she had curly brown hair) Unfortunately we didn't find anything in the end but honestly the way the vibe / atmosphere in there I don't think I'd give a penny! Before leaving I asked to use the restroom... it seemed to be a BIG issue and I almost said don't worry about it but the two girls decided finally who was going to show me where the restroom was. After being the only customers in there for about an hour I don't understand the big deal of having an appt if you want your business to succeed... making your customers happy should be #1. Don't turn them away if it's "too booked!" People like us drove an hour to your business to feel awkward the entire time! This is a place where you should make your customers feel happy, excited, and beautiful... not feel awkward! 1st tip I would give is making the customer feel special the moment they walked into your facility! If you're looking for a beautiful dress try BELLA ESPOSA in Smithfield. They are helpful, NICE, laid back, and the prices are affordable! The girl that helped us deserves a 5 star however the others would get a zero star if able.

My daughter and I went with no appointment, so we weren't sure if she'd be able to try on dresses…read moreor just browse. As soon as we walked in, we were greeted and given an information paper explaining their store and procedures. We were assigned a dressing room and sales associate to help her pick out and try on dresses. Reagan was awesome! She took time to find out what my daughter was looking for and what she looked good in. We even ended up choosing a dress that she picked out for my daughter. We had a great experience, and they have a great selection of dresses! Prices are comparable to other formal dress shops. Definitely recommend shopping here!

This was the 9th shop that my daughter and I went to in search of a dress for her senior prom and…read moreit was the FIRST time that anyone offered any assistance with the dresses. Caroline was absolutely amazing! She was so helpful and jumped right in, helping my daughter try on dresses, helping to hold it in the right places to see the proper fit (alterations will be needed to bring it in a little). She even found matching earrings and gave advice on what other jewelry she thought would look best. She was not pushy at all. She was so very patient as my daughter tried on about 8 different dresses. My daughter felt like a princess standing up on the pedestal surrounded by lights and mirrors. We ended up purchasing the most beautiful ball gown! We had not picked it up for her to try on, but Caroline selected it and offered it as an option and it turned out to be the absolute perfect dress! We both fell in love as soon as she put it on. I highly recommend Jewel's Formals to anyone in search of a formal gown.

Terrible customer service. Interrupted lunch,…read moreinconvenienced associate If the event you're attending is important. Consider all options before this one.

We rented a Suit for a wedding, they messed up my husbands pants and then tried to tell him it was…read morehis fault, when they incorrectly hemmed them. My husband is 6 foot and they hemmed them to someone that was 5 foot 8. They were rude when we asked for it to be fixed.

Brides PLEASE read. This is my HORRIBLE experience with Sinderellas Rockafellas and Samantha, the…read moreowner. If you value integrity, DO NOT go here. My very first appointment was double booked. I was told their calendar had not gone live yet, so another bride was there at the same time and I waited over an hour. I still moved forward because Samantha assured me I would have the perfect dress and that if anything went wrong she would personally make it right. I bought my dress 9 months in advance, paid in full and attended every fitting. The first dress I received was incorrect and not what I asked for. I was not told about the factory mistake. I was then pushed to order a second gown, which arrived late and was still too large. I was promised a sketch of the original design that never came. I was told alterations and the veil were included, yet the veil I received did not match the gown. And I never received a veil for the first gown. The alterations I did receive were visibly substandard. There were holes in the fabric and pink stitching on white lace. Another seamstress who did my emergency alterations described the prior work as something a child could have done better. By July 4, just days before my wedding, the gown was still unfinished. Samantha cited a broken AC, and I had to send my mother to pick up the dress while I scrambled to arrange last minute alterations. Through all of this, Samantha continued taking on new clients and told me she had to "move on." I spent my 30th birthday trying to fix problems created by this shop instead of enjoying the days before my wedding. Thankfully, "Veronika's Secrets" fixed my dress before our special day. Veronika was wonderful. This was supposed to be a joyful time. It became a crisis. I cannot recommend this boutique to any bride. If you value honesty, quality, timelines, and basic professionalism, go anywhere else.

I highly recommend Sinderellas Rockefeller. Samantha customized my daughter's dress to exactly what…read moreshe wanted! She was so welcoming and accommodating to the entire bridal party! The men all rented suits from her and they looked amazing!!