I'll never be able to thank the team at brides by the falls enough- from the service and selection…read moreall the way to the love and support throughout the fitting process. Their seamstress, amber, is a wizard. She can literally do anything. The team at brides by the falls is dynamite and I am so lucky I was able to find my dress there.

I'm a little late in my review, but I worked with Jennifer and the entire process was absolutely…read moreamazing . It felt personable, we all cried, and the wildcard dress that she picked out was the one that I chose. Could not have asked for a better experience! Sending lots of love to this bridal boutique.

Last week, I stopped into this Bespoke on a whim due to my tux pants ripping at the seam. I am…read moregrateful for the owner because him & his assistant were gracious enough to see the pants up without hassle. There really are kind folks in the world. And this couple are two of those rare folks.

first suit in a long time and first bespoke worked with Davide and he was a pleasure to work with…read moreand talk to, super helpful not pushy at all!

We tried both David's Bridal and Formality Bridal, and honestly the difference was night and day…read more From the moment we walked in, we felt so much more welcome, heard, and comfortable here. They have private rooms for guests, and the brides get their own dressing area with a mirror and stand so you can see the dress on yourself before coming out -such a thoughtful setup. Everything is off the rack, and there's a really nice variety of styles and sizes (and nothing goes over $1000!). My sister found her perfect dress and a veil here, which was such a win. Heather helped us and she was absolutely amazing- so warm, patient, and genuinely excited for us. At one point she literally ran to grab a dress we had talked about earlier just so my sister could try it on! You can tell she really cares about her brides. The shop itself is in a cute old church, which gives it such a cozy, charming vibe (though I heard they may be moving to a warehouse soon...I'll be a little sad if they do!). They also let us mark several dresses with tags to try on. I think we got through 6-8 total. We didn't buy the dress that day because we had another appointment elsewhere, but my sister couldn't stop thinking about it. When she emailed Heather around 11pm the next night, Heather replied within 15 minutes and said she'd pull it from the floor for her to pick up. That kind of service is so rare. All in all, I'd 100% recommend doing your dress shopping here over any department store. It's personal, fun, and honestly just a great experience all around.

I found the dress of my dreams here for an amazing price. This is the spot to BUY your dress but…read moreBEWARE: take it elsewhere for your alterations. I was told the most would be $400 for alterations; I switched my dress choice, which they did with no problem (mind you my dress had never left their building), and the comment at that time was "Good thing you changed because this dress is much cheaper to alter." So I'm thinking $300 max. Got a text that it was $591 plus tax weeks later. Right before this, had a very negative experience where I was balling during my fitting & the owner who was doing my fitting didn't even know I was crying as a response to her rude & insensitive behavior. At this fitting was the perfect time for her to tell me my choices would incur a much bigger cost where I could say I do not want it altered by her. Once alterations were complete, I tried it on; I hated the way it fit and pointed out it's too long and straps are way too tight and short, so much so they would not stay on my shoulders. Their response was to shorten the straps which I knew made no sense & pretty passive aggressive comments about how dresses & straps are altered. I knew I couldn't take the dress w/out paying & felt completely unheard & beside myself, so I took the dress & paid, not knowing what to do, weeks away from my wedding. Composed myself, cried a lot & met with a seamstress for multiple fitting. Learned the bustle does not stay up (just completely falls w/movement), bustle is completely messed up looking on the front sides, extra length was left on the sides to attempt to cover the horrible look of it, outside layer is around 3 inches too long, inside layer is about 2 inches too long, side where dress was taken in CAME APART, straps were so short the sides had to be cut down from my arm pit to make it fit, breast boning needed altered because anyone standing near me could see my boobs due to the huge space that was present, one of the straps was MANGLED & smaller than the other one which we did not even attempt to make the same for fear the strap would break. The initial concerns mainly were how would the breast part fit & how would I wear the dress w/ all the sparkles poking me in the armpit; I was assured the boning gets fitted & the gems get removed during alterations which is why I ultimately asked to switch to this dress from my original pick: the new seamstress had to also complete this. After a new seamstress was completely revamping my dress, I brought my issues to the manager about how experience w/ not only the dress alterations, but the price inconsistency & the behavior of the owner, & was responded to seemingly politely but stating "wedding nerves get the best of us!" Nerves have nothing to do w/ a destroyed dress, lack of customer service & unkind behavior from the owner. She gave the owner my complaint in which her response was a terrible apology w/ no offer to reconcile the cost I was out & the time and energy spent getting this fixed. Her response was a defense, pointing out everything she did for me & the policies she changed to help me (allowing me to change my dress which certainly put her out none & she agreed to w/ no hesitation & allowing me to extend my payment in which I did not ask for; this was done so I did not come in twice & paid when I came in for my fitting that was available.) ... among other things she pointed out she did for me. I would never have come on here & complained had she made it right. I live right up the road & really wanted to be able to give her a great review & support local business. I would regret not letting the public know not to get their dress altered here because maybe I am saving a bride from having this horrible experience right before their wedding. If you cannot complete a service as a business owner, please tell your customer so they are informed & can go elsewhere. If you are changing the price of what you quoted, tell your customer. If someone is choosing you, honor their business. If you don't know how to alter, send to someone who does.

From the moment we walked in the store, I was in love! The store location is the old Brooks…read moreBrothers store in Tower City. There are 2 floors and it is just full of the most beautiful dresses and gowns. We rang the bell and were greeted so lovingly that we immediately felt that we came to the right place. Our appointment was confirmed and we were walked into heaven on earth. They are appointment only and there's a $10 booking fee, however that fee goes towards your purchase. After visiting another very unorganized "popular" store, the appointment and individual attention was appreciated. After giving our price range, we were told to pull 5 dresses, but Stephanie and Darla still pulled additional looks as well. I was able to sit and enjoy my daughter modeling the different dresses, rather than trying to fit into a dressing room with her! Everything about this experience was top tier and honestly, I expected to pay much more for her dress. I would absolutely recommend visiting this store for all your prom/formal/wedding needs!

First, the lady that helped us was kind of rude. She got visibly annoyed when we did not want to…read morepurchase and when we didn't like the dresses she was bringing over. I personally felt very pressured by her because when I voiced I did not like the dress she overwhelmed me with options of alterations that I was not interested in. Everything was a high price in most areas but the material felt cheap so that was disappointing. This was my first time here and honestly it was not a very good experience. The man working was very nice and made arriving and leaving pleasant so thank him for that.

I bought my dress here after some feedback from a friend of mine who just got married. We had an…read moreappointment, and had an un godly amount of people that came with me to pick out my dress (9 plus me) which in my opinion was extreme, but you don't want to offend people right off the bat with wedding planning. The sales associate introduced herself, got chairs for all of the people with me and helped do crowd control with them. I was surprised by the one very lengthy review on here condemning them for proper etiquette it almost seems. If you are not the bride, your place is in a seat. Let the professionals help/ do what they are employed to do. Sure, you can have suggestions, which the sales associate took with grace, but also was able to read my face that I did not wish to follow up on said suggestions by my mom. That being said, I found my dress the first day I looked (this was the first shop I looked at). They were extremely helpful, and even suggested I bought the dress off the rack that they had just got in since it fit me perfectly. No issues, no stress, isn't that what you want from a bridal store? Definitely recommend! Their new location is great too :)

Beware of the "tip" prompt. It is NOT normal, do not feel pressured to tip them…read more They do not respect the budget you give them. Why would you show me dresses that were above my budget then hit me with a cringe face when I pick one "oh,you pick this one? Btw, that one is over the price range you set .." then pushing accessories on you without disclosing their price?? No, totally ruined my wedding dress shopping experience. Felt scammed and pressured the moment I walked out of the store and I still feel like that. Also, I took my dress to be tailored elsewhere since I was determined not to give them more business. The seamstress insinuated I was given a dress 2 sizes too big for no reason. I wear 0 and 00 sometimes, was given size 6.

Thank you so much Devin for helping me find my dream wedding dress! You made the entire experience…read moreso magical, comfortable, and fun. I also want to thank you for being so incredibly kind to both myself and my Maid of Honor. Your patience's meant the world to us, and I left the boutique on cloud nine! I cannot wait to wear my dress on the big day! I highly recommend that any soon-to-be bride book a session with Devin to find their dream dress! She made the entire experience so stress-free and magical.

I absolutely loved my experience here! I went to several places in the area and this was by far the…read morebest. Everyone was so kind and lovely to talk with. They worked with my budget and found me exactly what I wanted! The whole building is beautiful and the fitting rooms are gorgeous!

Amazing dress selection to choose from all for reasonable prices! They also have their own dresses…read morefor their own collection, and I loved quite a few of them. All of the girls at this bridal salon are very attentive to the needs of each bride. They pick out the dresses for you. They help you get into each dress when trying things on and they give you the space to think about it overall a very positive experience! And such a cute little shop too!

This review is for a young lady by the name of Helen. She helped my future sister in love pick out…read morethe dress of her dreams. Helen was patient, professional, supportive, and most of all KIND. She was exceptional and we gave her a round of applause afterwards. I told her manager, however, I want the owner to know that she has a phenomenal young lady working there. Thank you, Helen. Our family appreciated your amazing eye and exceptional service.

Very nice location. Trendy! The prices are just right…read more Custom made products. Vintage clothing for the lady or male.

So great to work with! My partner loves everything I've bought for him! She was willing to meet me…read moreon a super busy day to make sure he got his Father's Day gift! Thanks Dru! Can't wait to come back!