First off I known them since they've been in the back of the library and let me tell you the owner…read moreis phenomenal. I love him and his wife. They are really too beautiful kind people. I've been a client for a minute now and it's 2025. I always love to go there because everywhere else that I've went to in the past when I've had my newest car, I couldn't trust them because they lied but then when I went to Josh, he definitely knew exactly what to do and he fixed the problem, and ever since then moving forward with my latest car I've had no problem. He knows what he's doing and he's very trustworthy. Unlike some others that don't give you the full truth just take your money loyalty is top-tier and they are definitely unmatched to say the lease. I value them.. I definitely would recommend this to anybody. Take my word for it. He does a very phenomenal job. . ‍ that company is definitely unmatched!

One of our company vehicles was broken into, we called around to numerous shops, some quoted a…read moresmall fortune, others didn't return call backs. I called and spoke with the owner's wife, explained the gravity of the situation. She was more than helpful in making arrangements to get us in as quickly as possible. From estimate to invoice, the employees were super friendly, helpful, straight forward and acted quickly to secure our vehicle. Thank you Emerald Auto & Staff.

Fantastic service. Reasonable price. A different garage suggested that it would cost about $1,000…read moreto fix my Honda sliding van door - that did not slide well. But, New Concept fixed it for only $54. I was surprised. Door now works great. I will go back here! Strongly recommended.

what's the point of having scheduling? I scheduled and oil change and tire rotation and when I…read morearrived they said it could be 2 hours before they got to my car. Maybe you shouldn't offer online scheduling if you're not going to actually make it work for your now ex-customer. You guys used to be excellent.

The five stars I gave were well earned. This particular shop carries on a legacy that goes all the…read moreway back to nearly the founding of the city of Merriam itself. When the Macek family started this business some six or seven decades ago, it was a local mechanic shop that fixed cars for the neighborhood. One of my churchgoing friends used to tell me that when she went to her sunrise service weekday mornings, it was good to see her electrician, her plumber, and her mechanic all there with her every day. The mechanic she mentioned, was of course, the owner of this shop at that time. I took my car in to this shop for the first time around the year 2007, and I got exceptional service back then. Everything that the shop did was fixed completely, and specialty items, like welding mufflers that the shop didn't do had good recommendations for competent and economical neighborhood experts. It's no wonder that when you went in to the parking lot to make an appointment or drop off your car, you often had to park a few blocks away & walk in--the parking lot was almost always overflowing. The shop had built an impeccable reputation for great service. I have since moved to the east side of town and for a while lost touch with the Maceks and this shop. So a few months ago when my thirty-five-year-old Chevy was having problems, I took it into my local mechanic, who shook his head and told me he really didn't care to even try to fix it. It was an old car that had too many problems and he really didn't think it was worth his trouble -- or mine, so he recommended that I scrap it and buy a new one. I wasn't ready to give up on my old car because it still got great mileage and aside from the recent problems, it had been fairly reliable. I looked up the website for this shop just because I remembered how good they were all those years ago and found it had changed hands. Somehow I had a feeling that the family that owned the old shop wouldn't just sell it to just anyone, but to someone that would be honest in their service. I was very pleasantly surprised, because this new crew went above and beyond the call of duty when they diagnosed and fixed my car. First of all, they gave me the complete story of my car's problems. It turns out my other mechanic had simplified things a bit for brevity and the problems were little bit trickier than I was led to believe. Secondly, they were able to lay out a repair plan and told me what they planned to replace and what kind of labor needed to be done before they began. Everything was written out before they started, so there was no question about any detail. They meant to fix the car, period. Finally they set about fixing the car. They replaced parts and fluids, they made adjustments, and they tested everything when they were done. The guarantee they give is something you can take to the bank, because, at least in my case, they didn't stop until the car was right. It wasn't just fixed, the new parts engaged correctly, ran evenly and disengaged smoothly. I couldn't be happier, especially since this was a difficult repair. I'm convinced that the current owners of this shop are very worthy heirs of the Macek legacy because they were able to ferret out and fix problems that other mechanics wouldn't touch. I'd have to say -- if you need your car fixed you might want to hurry up and get your car down to them. Word is getting out that these guys are good and their parking lot is filling up!

These guys are awesome! They do what needs fixing and they do it right. I come to New Concept…read moreanytime I have a problem with my vehicle.

Called and got a quote because Grain Valley Muffler couldn't get me in until the following day…read more Called these guys and was quoted nearly triple what the other shop quoted. I told them how much higher they were than their compeitor and haggled a bit on the price. He said he'd talk to his boss and call me back. No call back, so I called and said I'll pay their price. I decided it was worth the extra money to get it done same day. I show up 5 min early and I'm the only person in the lobby. No one says a word to me or even looks at me. After a couple min, I say something to the guy in the lobby so he knows I'm the guy there for the appt (he already knew). I sit there for another 15 min while he makes phone calls and carries on with business like there isn't someone there for an appt. Needless to say, after 20 min of sitting there, I left as it was obvious they were doing me this way on purpose. If you didn't want my business say so. Having me waste an hour of my afternoon was pretty uncool. Felt like I was in JR High all over again. If you want to save yourself an experience like this and a lot of money, take your business to Grain Valley Muffler. Side note: I tried to talk myself out of leaving this review. Couldn't do it. You don't treat customers this way. I'll match your pettiness.

Just had post a short message thanking Jim for the prompt, professional, honest service I received…read more I was very impressed and will definitely be back .

recommend for anyone needing work done, great service and communication throughout the processread more

Lost my keys Did not provide me update…read moreHeld my car an extra week and did not complete any under body request i made. Would not recommend at all!

i took it in too electrical system checked out bad altenater then they found a bad brake line so i…read morehad them fix that then all of a sudden i had abad gas line they wanted too fix it for 2000.00 i said no to that now something i had never noticed before i put $10.00 dollars in drove about a mile and was allready out of gas ismell gas all the time ihave owned the vehicle over ten years total charge for there service would have cost me around $4000.00 dollars iwill never go back there again

My first time.using this business. They got me in promptly for my appt. very courteous and…read moreknowledgeable. Turned out to be a simple headlight problem, was in and out in 10 min. And no charge They also offered me a ride but I didn't need it.

This is my second time to use Pitstop Mobile Auto Repair. My wife's car broke down after we ate…read morelunch in the parking lot on SUNDAY. Reached out to Tony. he came to the restaurant and fixed our car the same day. The repair was not that difficult, but we thought it was something much more. He went the extra mile by driving the car to the auto parts store, replaced the part and brought the car back to us. His quality of work is excellent and his price for repair is far more superior than anyone else. I highly recommend using him for all your auto repairs, you will be grateful you did.

Amazing quality of work & super quick. Came to my house next day when I had an issue with my alarm…read more& battery system. Tony diagnosed the issue in 20 minutes and solved what would've taken me hours. 100% worth every penny. Best mechanic ever and if i were to ever have any more issues and need help immediately, this is the first company i'd call.

Best customer service I've ever received at a garage. Extremely up front with costs and never made…read moreme feel "bad" for not knowing what's wrong with my car. Price seemed fair and was fixed in a few days. Best quote and time in a garage that I've priced out in the city.

This is my go to place from now on. Went to a different place for an IDOD and was told I'd have to…read moreleave my car all day despite the two employees not doing anything. Came to Sci-tech where everyone was working and the owner pulled someone to do it for me quick. We talked baseball and music for a moment and it was all done fast. They've earned my business until either I move away or they close.