Worst experience I have ever had went for a routine cleaning and they wanted to do a deep clean…read morethat would have cost close to 400 dollars I refused the deep clean and they wouldn't even clean my teeth I feel this is a money racket and wouldn't recommend this group to any one zero stars this was lima crossing

Best care and staff I have ever had. Technician Amy and Dr. Chinnowith tops in the business.read more

I do not recommend this place! I have been a patient at…read morethis office for 2 years, but I'm very disappointed with how insurance coverage has been communicated. This is now the third time I've been told that the office checked with my insurance and that everything would be covered, only to receive a bill afterward. At my daughter's appointment, I specifically asked about the treatment that was recommended. The staff member told me, "It looks like your plan covers it, so you shouldn't have to pay anything." Based on that information, we agreed to proceed. Weeks later, I found out the insurance did not fully cover the services, and now I owe $152. This is frustrating because I relied on the information provided by the office before authorizing treatment. I understand that insurance claims can be unpredictable, but if coverage cannot be confirmed, patients should be told that clearly instead of being reassured that everything is covered. Accurate communication about costs is important so families can make informed decisions. I hope the office improves its insurance verification process to prevent this from happening to other patients.

I recently started going to this office. On my first visit, they recommended a procedure that cost…read moreover $300 out of pocket. I thought I would do it because they must know best. On my 2nd semi-annual cleaning, they charged me a fee out of pocket stating it's because I have periodontal disease. My prior dentist never mentioned any dental issues, let alone periodontal disease. I didn't pay anything out of pocket as my dental benefit covers semi-annual cleanings. I have cancelled my future appointment with this office. I do not appreciate being scammed for unnecessary fees or "issues" that suddenly appeared out of nowhere. I didn't have any concerns or issues at my prior dentist.

I love Yager Family Dentistry. I have developed a phobia about dentists. Not sure why at 60 I am…read morenow suddenly scared but these folks were so understanding and patient with me. They truly care that you are comfortable and confident in their care. Dr. Wiederman is THE BEST! I will never go anywhere else. They are not even in my insurance network and I do not care. Dr. Wiederman told me everything he was going to do up front. He was honest about everything and very gentle.

Hopefully Dr. Herber himself is not involved with this practice anymore. We had been patients of…read morehis for years-why I don't know. He was very arrogant and hummed in your ear the entire time you were getting work done. He personally insulted me in front of my children. They also called and canceled my appointment an hour before I was supposed to show up. I had called in to work to have the day off. The office assistant that answered the call was very very rude and unprofessional! So glad we are going to another practice that takes their work seriously and treats their clients with respect.

I came to this dentistry all the way from Indianapolis for a tooth gem. They were the only place I…read morecould find in the entire freaking state but they are great. The two women I interacted with were amazing. The woman who did the gem was quick and got me in and out in about 15 minutes. I only have an opinion on the service I got but if you're looking for that I definitely recommend them!

Our family has been depending on Dr Scheele & his staff for almost 15 years. We like the way they…read moremaintain state-of-the art dental care; hygiene, diagnostics, and dental procedures. Dr Scheele is a master of local anesthesia making anyone comfortable throughout the most challenging procedures. You can tell he loves his work. If you're looking for a dentist for yourself or your family, look no further!

My family moved to Indiana from Texas 2 yrs ago. Finding a dental office that we felt at home with…read morehas been a long and disappointing journey. Other offices had reviews that were scary bad, staff was inadequate and inexperienced, and integrity was absent and my trust was lost. I prayed about where to look next after going to 3 offices. I felt I should google Columbia City. I found the BEST dental office in Indiana in Patterson Family Dentistry! The office staff are hard working and VERY accommodating! Haley, my hygienist, was friendly and made me feel relaxed, like an old friend. Dr Ryan not only went out of his way to help me on my first visit but spent 15 minutes getting to know me and listen to my out of state perspective. They are Christian Patriots and it doesn't get any better than that!

Patterson took over in New Paris and we decided to give them a try considering our records were…read morealready there. I would give them five stars if not for the very unprofessional treatment we received from the scheduling/billing person. two bad experiences with her is enough to prompt us to find a new dentist and not recommended them to anyone which is very unfortunate as the dentist and hygienists were pleasant and professional.. Male sure you have them explain the charges before the appointment otherwise, they charge you at the office and then send another bill to the wrong address and threaten to turn you in to collections when it isn't paid. it was under two hundred dollars, why not give a courtesy call vs a rude voicemail?

My daughter had an abscess as a complication of permanent teeth stuck pushing out a baby tooth…read more Stetzel was able to see us quickly, assess the situation and remove the problem tooth all within about 30 minutes or so. They were timely, organized, professional and warm and welcoming. In my experience, that can be a hard combination to find. I scheduled the rest of my family for cleanings as a new client right after this appointment. Thanks Stetzel, Habeggers

I've been a Stetzel customer for 20 years at their current location. The people are always…read morefriendly and efficient. I'm retired now and can go to a Medicare dentist but are just hesitant to do so. Only time will tell if I make that change. I would recommend these fine folks to all that need a dentist and cleaning.

Top notch care and quality service. All the staff were friendly, courteous and made me feel…read morecomfortable. They listened to my issue, came up with a plan and explained it all very thoroughly. I know who my dentist is from this day forward.

Gina is amazing! She puts me at ease from the moment I get in the chair. She keeps me distracted…read morethroughout the whole experience and doesn't make me feel stupid for being anxious. All the dentists I've seen have been so kind and thorough. Love this place!

Rude receptionist upon check-in, and a separate rude receptionist upon check-out. I'm not sure what…read morehas happened here, but the customer service was much better a few years ago. My son's experience with the assistant during his appointment was also sub-par. Glad orthodontia is complete and we won't be returning but taking maintenance appointments elsewhere.

Rude receptionist and subpar care. Caught in several lies. Definitely all about the money hereread more

Great place for the entire family to go. They do all the regular dental stuff the other dentists…read moredo, like cleanings, and fillings. He also does botox and line filler and lip plumpers. I've had a lot of dental work done over the years, and I don't mind the work, I just hate getting numbed up. This guy REALLY does a good job! I DON'T EVEN FEEL IT! He does whitening and smile makeovers too. My teeth were yellow and crooked and my braces as an adult couldn't move my teeth, so he did veneers on me and they are awesome! Found out he teaches cosmetic dentistry in New York City! Man, did I luck out finding someone around here that is that good. It's sure worth the price. The staff there is awesome, too. Everyone is so nice. Especially his wife. She is very down to earth, kind, and helpful. The girls that clean your teeth are excellent too. They do a very good job, but don't hurt you in the process. Surprisingly, they are very reasonably priced, and comperable to the other dentists prices in Fort Wayne which surprised me with all the massage chairs, and things. They said they just wanted their patients to be comforatable, and there is no extra charge for that stuff. I would DEFINITELY recommend this place for your dental work. Once you go there, you'll never leave!

Amazing staff! My hygienist took her time to explain everything to me. Dr. Meeks is truly a great…read moreDr! Plus you can relax and enjoy their massage chairs and hand paraffin wax treatments!

Said they took delta dental insurance and then charged us $73 to check a lip tie for a 2 minute…read moreappointment, which they said he did not have, and indeed he had a significant lip tie. Then, a few years later we got a referral for a cavity fill and called and they said they're not accepting new patients and to call our dentist back. If they hand out referral cards to dentist offices around the area, they should really also inform those offices when they're not accepting new patients to alleviate some stress.

Very knowledgeable and kind dentist. The staff is great also! So happy to bring our kids here!read more