I went to see them and signed in only because they told me they had COVID. I would not have signed…read moreanything as I was trying to find out what it would cost to fix my problem. I was not given the time of day. they told me they could not help me they did not know what was being my tooth had issues they did not understand. So I assumed wrong that I did not have to pay for this as they did nothing but glance in my mouth. I got an email with information and forward that to them to find out what it would cost. Still receiving no bill for the time I was looked at I was in there office one more time and they still did not ask for any payment at that time. when they told me I told them I do not want this service then they charged me 48 dollars because I was not willing to pay there 2000 dollar charge I will repeat this story and scream it from the rooftops over the over this place is a scam buyer beware!

From the owner: Our goal here at Wawasee Family Dentistry is to provide exceptional comprehensive dental care to…read moreour patients in a warm and friendly environment. We strive to educate and encourage our patients toward a state of optimal oral health. Our staff is committed to continuing education & staying up to date on the most current advances in dental care. Our desire is for each patient to attain the beautiful, healthy smile that they deserve.

Top notch care and quality service. All the staff were friendly, courteous and made me feel…read morecomfortable. They listened to my issue, came up with a plan and explained it all very thoroughly. I know who my dentist is from this day forward.

Gina is amazing! She puts me at ease from the moment I get in the chair. She keeps me distracted…read morethroughout the whole experience and doesn't make me feel stupid for being anxious. All the dentists I've seen have been so kind and thorough. Love this place!

The buy here psy here of dentistry.. prepare to wait way past appointment time to wait longer once…read moreyou've made it to a chair. Be prepared to have short visits with the dentist while others do the work. All friendly but way over scheduled. Do not recommend.

Their service is ok. But there billing is the worst I have even seen. I spent over 2 hours today…read moreworking on the bill. Their estimate of service has always been off by over 20%. This past visit was no different. To top it off they now claim I had a past due amount for about a year. No bill ever arrived at my house. Nothing on the three bills for this procedure showing a previous bill. But the bill I received today had a credit from my wife's account on it. When I called to ask about this they told me I had a past due amount and used her credit to help offset it. So they applied her credit to my account without her permission. They keep her credit for over a year without tell her she had a credit. No sure how they get off intermingling accounts. I would not step foot in this place if you value your money$$$$$$$$$$&$$

Friendly an knowledgeable staff and dds's great care. State of the art equipment and knowledgeread more

I think the staff is great. Dentist is a super nice guy. I give two stars because I wait on my…read moreappointment Everytime way pass my scheduled time.i can be waiting 1 hour some appointments. Today, I waited 20 minutes pass my scheduled time. As I sat here, people came in after me, went straight in without sitting down. I counted six families. I'm on time, why not get me in on time.

Excellent care from both the staff and my dentist. I thought the dental hygienist in particular did…read morean excellent job and was gentle when cleaning my teeth. She also told me what was going to happen before each procedure, which I really appreciated.

From the owner: At Dental Solutions, we focus on being Warsaw's trusted, family-friendly dental home where patients…read morecan get comprehensive care in one place, from preventive visits to advanced oral surgery and implants. We pair modern technology with a welcoming, comfort-first experience, including sedation options and a supportive team that helps patients feel understood, including Spanish-speaking care. We also make treatment feel attainable by accepting most insurance and offering financing, while backing our approach with strong local credibility and hundreds of five-star reviews. If you are ready for a dental team that makes care comfortable and straightforward, call us today to schedule your visit.

I'm terrified of dentists and shots. I made them very aware of this. So they pump my mouth full of…read moreshots then send me to the lady to discuss prices. I'm not ok at this point, visibly shaking. They made me believe my mouth was in horrible shape and if I didn't get all the treatments, I'd lose my teeth. Just to be clear I had a couple cavities and needed a wisdom tooth extracted. I paid several thousands of dollars for what they recommended due to the stress I was under. I paid the bill in full a couple days later. I wasn't trying to get out of paying the bill but I received another bill for $55 and called to tell them I already gave them thousands and I'm not paying another dime. Also I let them know that filling my mouth full of shots then sending me to discuss prices was not the way to do it. I should have been able to discuss treatment options and prices before anything was done in my mouth considering how terrified I am of everything. Sounds reasonable to me. The lady I talked to on the phone couldn't comprehend what I was saying and told me I was "using big words" . I explained in kindergarten terms a couple times that they need to discuss treatment and prices before pumping people's mouths full of shots. Especially if they make it known they have fears. She absolutely didn't understand what I was saying. I became aggravated and told her I was done with the conversation, the bill is paid and I won't be back. Completely shady business practice if you ask me!

Be very cautious. I'm insured by the largest Medicare Advantage Company. I understood that the…read moreoffice was famiiar with UHC and had thoroughly checked my coverage. I was told by the dentist what "needed" to be done and was given a printout showing the total cost, the insurance coverage and my share of the the procedure which I paid. Through the weeks of the process, I was surprised to pay some extras that weren't covered by my insurance. Fast forward to a year after the work was started, into the next calendar year: I received yet another bill for approx. 1500.00 to pay for other things the insurance "didn't cover" as well as exceeding the carrier's maximum. I called the billing person at Aspen, couldn't speak with her and left a message to call me. Weeks later without a return call from her, another bill, asking for immediate payment. Overall, I feel that I dealt with a used car salesman, not a professional dental office. I'm sure they will respond appropriately as they do for most negative reviews here, promising to used my review to improve their services in the future. For me, the future is over with this office.

I feared this "root canal", but knew I was in good hands with Dr.Coulter. Fantastic at numbing and…read moreeven better yet w the procedure. Took awhile, but i survived ... and had absolutely no pain during and after. A quick check on me by the Doc rounded out a great day, despite the apprehension i had for a week. Thanks! Great manners. His assistant, Amanda was great as well and very professional assisting with the procedure.

Awesome dentist and team!! Quality care and very…read moreprofessional. Make you feel like family and treat you with the best care. The facility is clean, professional, and up-to-date. The service is fantastic, professional and attentive. Quality of care is the best in Michiana. Dr. Coulter is the best dentist I've seen in 50 years. From extraction to cleaning to recommendations to implant Dr. Coulter is a master of his profession . If you are looking for a dentist, Coulter, family dentistry is the best and I would highly recommend giving them a try. I wouldn't trust my teeth with anybody else. I do not like my teeth worked on or see a dentist, but the Coulter family dentistry makes this endeavor. Manageable thanks to their team.

I was here to get a 10yr old filling re-set or replaced. Friendly staff. The dentist and her…read moreassistants were nice and presented me with several options. They took time with me and were not trying to rush me out of the chair. This was my first time here, but we will be making it our family dentist.

My family has gone to Warsaw Family Dentistry ever since Dr. Tina German bought the practice a few…read moreyears ago. Everyone there are very nice, and the care is excellent. Dr. German is very professional and has always provided great treatment. The hygienists we've had have been efficient and have taken time to get to know us. I highly recommend Warsaw Family Dentistry!