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    Turntable Repair

    3.0 (2 reviews)
    Open 8:00 am - 8:00 pm

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    4 years ago

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    4 years ago

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    Audio Advice - Listening room featuring Wilson Audio speakers

    Audio Advice

    3.9(32 reviews)
    10.3 km
    $$$

    3 strikes & you're out in my book!…read more 1st order: Shipped late. Quickly discovered that they do NOT make anybody available to resolve issues by phone -- you have to leave a number and wait/pray for a return call. At the time I had the specific e-mail of an associate I'd dealt with earlier, and he jumped in & helped immediately. It appears they've plugged that loophole now. 2nd order: Shipped open box product where new product was advertised/charged. Same old story: nobody available to speak with you. Either leave a # or e-mail. They ended up issuing a $50 refund, but this should not have happened. 3rd order: In a panic I ordered a $150 TOSLINK cable, but found out later the issue was elsewhere. Again: nobody available to assist with the return. In response to e-mail, they did approve the return, but charged a $15 "return label fee." Grrr. Hopefully I'll have my wits about me next time & remember to avoid these shady people who only half-heartedly provide customer assistance!

    Update 12/2/25: Received a call from the manager apologizing for the mistake and they were going to…read moresend them out at the originally agreed on price. Should receive the tracking number soon. Appreciate the call back and am happy with the results! Purchased a pair of Sonos Ace headphones as a cyber Monday deal. Purchase went well then received an email hours later saying "briefly listed below the minimum price Sonos allows retailers to advertise." Everyone else is long sold out now. Will never shop here again and I would recommend contacting NCDA

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    Audio Advice - Just inside the Charlotte showroom

    Just inside the Charlotte showroom

    Audio Advice - Listening room featuring B&W speakers

    Listening room featuring B&W speakers

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    AudioMasters - 3rd Gen!

    AudioMasters

    3.7(23 reviews)
    10.7 km

    WARNING: PLEASE READ THIS IF YOU ARE CONSIDERING USING AUDIOMASTERS…read more I paid Peter Politis, the owner of AudioMasters, to put a basic car starter & alarm System, and CarPlay Stereo in my car. Initially, I was pleased with the job he did. Little did I know the personal Hell this transaction would become over the next 18 months. Not only has this man and his team proven themselves to be unable to do the job correctly, but they have also demonstrated through their actions to be dishonest, unethical, unprofessional, and very cruel. The problems with the stereo and alarm systems started almost immediately. The stereo would skip, and different screens would pop up when I would turn the car on, and sometimes the screen would be blank, so I would have to restart the car to get to the stereo. The alarm would sometimes churp different tones, which Peter indicated was a sensor issue, and the starter button would set off my alarm a lot of the time. Fast forward 2024. The alarm stopped working all together so Peter agreed to replace it. ** The second alarm is now malfunctioning ** So many long visits to AudioMasters, I was patient and respectful with this man. The last week in September, 2024, my stereo wireless stopped working, the volume went up and down by itself, screen flashed on and off. The next day, I called Peter. No answering machine, and He would not respond to my texts, I verified he received them. He just chose not call me back. Then the stereo stopped working all together. No CarPlay, no music. After a week of being ignored, I was able to speak with Peter. Peter acknowledged the problem, offered to replace the defective stereo. Another week passed. October 4, I got this text from Peter: "Morning Marcus, Just left the warehouse with the new radio and headed back to charlotte. Ill text you when I'm on the way to you." That was the last time I heard from Peter, or AudioMasters. I spoke with an employee, he put me on hold for 30 minutes. I called back, they have call waiting, they would not pick up. I had someone else call from another number, and they picked up.

    Peter has been great to work with ! I am enjoying my…read moreCompustar Drone Mobile Alarm System.

    Photos
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    Low quality, too short cables that I had to replace!

    AudioMasters - This is the owner (Adam). Extremely unprofessional and rude. Tryed to price gouge me and claimed my car was legally his until I paid him

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    This is the owner (Adam). Extremely unprofessional and rude. Tryed to price gouge me and claimed my car was legally his until I paid him

    Home Theater Solutions - Multi-Room Audio in-ceiling speakers located in a dining room.

    Home Theater Solutions

    1.0(1 review)
    25.6 kmDerita

    Three consecutive days of scheduling failures…read more I rearranged my schedule for the initial appointment and was asked to reschedule due to their workload. I adjusted again, and they were a no-show. After calling, I was told there was a mix-up and staff out sick. We rescheduled for 3:30-4:00 PM the next day, which I confirmed because I pick my son up at 3:00 PM. An hour before the appointment, they called asking to arrive at 3:00 PM instead. I explained that wouldn't work because I wouldn't be home until 3:20 at the earliest. The technician arrived at 3:20 and left as I was pulling up at 3:30. I attempted to call with my ETA and called multiple times afterward, no answer. This was a clear breakdown in scheduling and communication. I was genuinely looking forward to working with them on a solution, but instead, this experience has cost me time, money, and confidence in their reliability. After three missed opportunities, I cannot recommend their services.

    From the owner: Home Theater Solutions provides design, consultation, and installation of consumer and professional…read moregrade audio visual equipment. Our installation experience and product knowledge complement our core values of honesty, integrity, and professionalism. From home audio distribution to theme theaters, we can do it all. We will walk you through the design and implementation of your audio visual needs for your new or existing home. We care about our work You deserve our undivided attention. Home Theater Solutions is a small business founded on the principle of excellence and devoting our complete attention to our customers. Home theater installation is a significant investment, and we look forward to serving you. With us you will feel comfortable and assured every step of the way. Home Theater Home Theater Design Home Theater Installation Surround Sound Multi-Room Audio Home Automation TV Mounting Survelliance

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    Pre-Construction Charlotte NC

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    Sound Connection - MEMPHIS tweeter

    Sound Connection

    5.0(4 reviews)
    159.7 km

    This was the single most pleasant buying experience I've had in my 68 years. Mike is truly what all…read moreof the previous reviewers have said about him and more. In fact, his 5 star reviews were the reason I chose Sound Connection to upgrade my cars radio. Upon meeting Mike, he presented himself as a very warm and caring business owner. That carried through the entire installation process where Mike thoroughly explained everything in detail. I'm thankful for his attention to detail. He sent photos to my phone showing each component and where he placed them. I can honestly say that the finished installation was as good or better than a factory install. I highly recommend Mike to anyone wanting a highly skilled, extremely professional technician who will treat you with the utmost respect and deliver results that will exceed your expectations. Thank you, Mike.

    Absolutely THE most professional automotive audio shop in…read morethe region. I showed up as "That Guy" who had bought audio equipment online. It came without the promised install kit. On my second attempt to make it fit, I humbly looked for help. Mike was too kind. He said many of his customers come via the same route as me. When I got to his shop, I saw his selection of quality equipment, I knew I should have bought my equipment from Mike as well. BEFORE you buy online, go price Mike. The installation looked like factory. A little expensive, but they are real pros.

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    Sound Connection
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    Turntable Repair - hifi - Updated May 2026

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