Had a FANTASTIC time, but watch HIGH hidden fees when booking a reservation:…read more
CONS: So, it was my birthday and a large group was coming to celebrate. I called the local Bowlero number, and was redirected to book a reservation ( press 1, & you get corporate)... Long story short, I found out that if you say YES to the salesperson asking if your celebrating ANYTHING, they tack on 21% which for my group was almost $100 extra, (they don't tell you this). I asked if that came with decorations? NOPE Cake? NOPE... so please be cautious and just book a reservation if necessary.. they still tack on 10%, which is ridiculous, so it's best to just walk in if you can. In my case I couldn't afford to be turned away for a lack of lanes, so it cost me $40 extra for basically nothing.
PROS: Here's the great part that earned 5 stars; once we arrived, we had the most amazing service, care, and "little extras" everywhere. The local Bowlero doesn't cheap-ass like corporate. They had to move our reservation, so they offered some free food. Drinks and shots were VERY generous, if we had an issue Rob ( Mgr) was all over it, and made sure we were happy. Kimmy and Samantha were fun, friendly bartenders, and Samantha even iced my wine glass since the chardonnay wasn't cold yet. Mya was very attentive with food & drinks, and served our chicken strips in a warmer, since it was a huge order .. we enjoyed them for hours. I noticed that this Visalia group treated every customer with warmth, care, and respect. I am dually impressed, and will be back.. IN PERSON.. no reservations... lol.