Operations manager, Shahzad was exceptional. They responded…read moreimmediately and put us at ease. They were professional, available, and trustworthy. They are forthcoming and are accessible for any questions, suggestions, and solve problems quickly. We trusted them so much that we left our home and water damage in their hands for 5 days as we stayed elsewhere and gave them access to our home. No worries, only results. We highly recommend them!

Scott Moore and his partner were superb. They were super helpful and knowledgeable about potential…read moremold due to the leaking appliance I had on the second floor. During their visit, they made sure to go above and beyond to make sure I understood what was going on. 100% would pick these guys to service any house.

Jose was very knowledgeable and professional in explaining the procedure. I could easily…read moreunderstand what was being done to dry out my kitchen floor and the crawl space below my kitchen. It took several days with the fans and dehumidifiers running. He came daily to check the moisture level of my floor until it was at an acceptable level to have my new floor installed. I will definitely call Jose with Water Damage Pros if I need this service again. Very happy with the results.

If you have water, storm or fire damage to your home, these are the people to call. I can't say…read moreenough about how professional and responsive they were when we had a leak in our home. They called and followed up almost daily. Highly recommend!!

Ben Bass is a crook. We had them install new vinyl windows for over $10,000. They sold us windows…read morefrom Accu-Weld who was going out of business not only that the windows had a known manufacturing flaw which caused the seals to break. The piece in between the glass was plastic not metal and melts which is the reason for this problem. Ben over-charged us, sold us windows from a company out of business which he knew about, and then had us pay him in full on December 31st which disqualified us from the $1,500 tax exemption. I am totally disgusted with the whole situation and wished we could sue him but it happened in 2009. I would never do business with this place there are out for your money and that is all. Buyer Beware and run from Builder Services as fast as you can.

Did a wonderful job of cleaning the air ducts and explaining everything. Reviewed with pictures…read more More expensive then other options, but as a person with bad allergies it was worth it.

Bravo to Dan and his crew. I just want to say we are so pleased with the service we got today from…read moreDan. Dan showed up this morning for service and he showed up promptly at 10am. He is very courteous and knowledgable. Real impressive with the care they took to perform a full Air Duct and AC Cleaning. He is also certified through NADCA. When you hire Capital Clean Air you won't be disappointed. I will recommend them to all my neighbors and anyone who need air duct cleaning. Keep up the good work.

Fantastic company. They did an incredible job in our huge crawl space!!!! They didn't stop working…read moreuntil they finished the entire job. Non-stop for a total of 5 days . They also did our attic - we had squirrels that had been residing in our attic- they had made many little homes in the pink insulation - looked like they had been having a huge party up there with their babies . All insulation had to be removed and replaced. Incredible job .My husband and myself are physically feeling much better since all the mold and other " animal debri,etc" was cleaned,scrubbed , was removed. Would not use anyone else!!! We are now sleeping well and are confident that we are not breathing in mold from humidity crawl space issues nor animal excrement. This is the way to go!!!!

This company is anything but reputable, honest, or willing to stand by their reputation. After…read moreresearching and contacting multiple companies I hired Atlantic Corp in Fuquay because the sold me on their long-standing reputation in the community, all their certifications, high quality of work, and frankly telling me how much better they were than any other company doing this work. I hired them in October of 2024, and paid almost $1,100. For the work, which was reasonable based on other estimates and the work was done on time as scheduled with no obvious issues at the time. Due to ambient temperatures mid-October my heat and AC weren't really running and my bills were less than $30. In November my heating bill went to $220 (significantly higher than last year) and in December it jumped to $340 and my home was not maintaining heat. Ridiculously high bill for a cold home. I first contacted an HVAC company who determined that my system only 2 years old was working perfectly. They diagnosed that I likely had a problem in my duct work which could have been torn and or disconnected during the October cleaning and that was why my house was pumping heat but staying cold. I had to call this company dozens of times before anyone answered the phone or returned my call. I left several messages which were never returned. I even informed them that I had to hire someone to investigate the duct work so I could have adequate heat, but wanted to give them a chance to make it right before I did that. Minimal effort was made on the part of the company to communicate with me, much less help address the issue - this was mid January with sub freezing temperatures. I contacted a second company who was able to find the damage in the duct work and repair it. I asked Atlantic Corp to pay the $409 for the repairs it cost me. I didn't ask for anything for the increased bills I had paid, a refund for the cleaning itself, or the three days I had to take off work to address this. This seems very reasonable considering two professionals put on their invoice that this was due to damage during the cleaning. They deny that they did this damage or had anything to do with it. They offered me a $100 refund with a denial. If you are looking to use a company who stands by their reputation, I do not recommend.

Hello Homeowners, be careful with arco, arco is a company that doesn't pay the subcontractors, they…read moreare scammers, don't trust this company, they don't do everything they promise to the homeowners, this is a company, the insurance should take them out the network.

My insurance company utilizes Arco for estimates. I elected to go with them for repairs after my…read moreinsurance company asked. There were issues immediately with low estimates and miscalculated material costs. Because of that my insurance company has had to issue multiple checks, costing me both time and money. In terms of the actual work, roof flashing was skipped entirely upon roof replacement, later identified as a flooding hazard. Also, the roofing shingles were supposed to be Dark Gray and they were installed Light to Medium Gray. I could probably have pushed the problem but decided against it. For ceiling damage, the worker subcontractors interpreted the work as painting only even though the estimates stated sheet rock replacement, so that had to be rescheduled. For another ceiling on the 2nd floor, after the work was finished, there were scuffs and small dents and the project manager accused me of fabricating the damage. Lastly, one window screen was not installed flush with the window and was later corrected. It has been a full year and works remain incomplete.