We travel full time and had a tire issue. Called Discount Tire and they got us right in! I highly…read morerecommend them!!

While I respect any business and am willing to give it a second chance, this place i absolutely can…read morenot. Where do I even begin? I called in and spoke to a guy who was expecting me when I arrived. A shifty salesman took over when I arrived and stole the sale from the person I spoke to prior to keep in mind, I told the sketchy sales person who I spoke to ORIGINALLY. Then upon "inspection" and requesting of ordering a part, he stated the part was over $600. Which I know for a fact it's NOT after calling multiple tire locations for repair. Fast forward, the sketchy guy "makes a call" and gets the price down under a bit. Beggars can't be choosers, I agreed to the price and ordered it. The guy never gave me a receipt, typed in the wrong model of car, and told me it would be here by a certain date and he would update and call me. Well the day came and went. Nothing. I had to call several days later to finally get an answer and it turns out the part DID arrive by the date specified, but since it was in an UNMARKED box in the back. No one happened to scan it in. A box worth several hundred dollars. Just sitting. Waiting to be scanned in. LOVELY. After days of waiting and no update. I had to CALL for an update and had I not called and asked, I would STILL be waiting for my car repair. It took almost 4 hours to get my car back after I came in, it was expected to be 5-6 hours. So I can't complain there. I know it's busy. Fast forward to now, this review. The ONLY reason I am even giving 2 stars is because of the spectacular customer service and HONESTY of Brandon. He was very honest about the situation, he gave his best effort, updated me throughout the day, put me at ease, and was very professional and polite. He answered all my questions, checked on everything I asked, and he was overall GREAT! To be clear, I would have easily given 1 star based on this whole ordeal and because of the shifty salesman, whom I will not name for privacy reasons. He did not even try to hide how much of an a- typical type of salesman he is. Very cliche and over the top. I rarely go into this great of detail to leave a review, so this should speak for itself. Definitely not coming back.

I've always had good service from this place...just purchased some tires from here last Friday...as…read morelong as I feel I'm being treated well and taken care of with respect and my car is done with care...I will always be bck.

They are rude and incompetent people. The service suck and I do not recommend to come here.read more

I picked up a screw that was leaking. In the pouring rain, they came out and plugged it for me…read more For $5. I'm new to the area, but $5 for a plugged tire is a great deal. In the pouring rain when I could have been stranded? Unbelievable deal. Very polite and has customer service down to a pat.

From initial scheduling to installation, this was one of those experiences where everything simply…read moreworked the way you hope it will. I was looking for four new tires for my truck, which is no small investment. After checking Costco and finding they didn't have the tires I wanted, I came across Tire Discounters in Spring Hill. Around 8:00 p.m. the night before, I used their website to schedule an appointment for the following morning. Truthfully, I was a little skeptical about booking four tires entirely online without speaking to anyone. I half expected a call first thing the next morning telling me the tires weren't actually in stock. Thankfully, that wasn't the case. I called that morning to confirm both the appointment and the tires, and everything was ready to go. The gentleman I spoke with was very helpful and recommended that I drop the truck off rather than wait. I appreciated the courtesy and realistic expectation up front instead of finding that out after I arrived. A few of Tire Discounters' benefits were also a big reason I chose them. The free full synthetic oil change with the purchase of four tires, lifetime tire rotations, and the other included services will add up to real savings over the life of the tires. My appointment was at 10:30 a.m., and I was checking out with four brand-new tires before 3:00 p.m. on a Friday going into a three-day holiday weekend. That was impressive. Every interaction I had was pleasant. Mr. Thomas helped me at checkout and was especially helpful. He took the time to explain the benefits included with my purchase, how I would be contacted regarding the free oil change and wheel alignment, and even walked through the charges on my receipt so I understood where the money was going. He didn't have to spend that extra time with me, but his knowledge and confidence in explaining everything made the experience that much better. The tires themselves are a major upgrade for my truck. With fall and winter weather coming, I feel much better about having my kids in the truck when we start dealing with heavy rain, cold temperatures, and icy roads. In the end, I'm actually glad Costco didn't have the tires I wanted. What might have looked like savings up front would not have compared well once I factored in everything Tire Discounters included with the purchase. Great experience from scheduling through checkout, and I would absolutely use the Spring Hill location again.

It's my 6th time being here and I must live in a fantasy world believing it may get better. Through…read morethe years, it's been issues with incorrect tires ordered (by them) AND installed (they made it right eventually), late late late, delayed on virtually every visit, incorrect time frames resulting in missed appointments while my vehicles are held captive, and so much more. I have spent well over 3k here over a few years and today I came in for a simple leak in one tire. I was quoted 1.5-2hours; after 2.5 hours of waiting, I was told "just a little longer". Well, it's now been 4.5 hours and I'm still here just waiting like a stranded prom date ;). I'm no more special than the next person, but it sure would be nice to get reasonably accurate time frames so I can plan my day accordingly. They are perpetually understaffed (I understand people call in sick at every whim - that's why you don't take in any more work if you don't have the staff to accommodate the current jobs). Update: now I'm trying to check out as it's been over 4.5 hours and no one is at the front counter - they've been gone for over 10 minutes. Totally vacant. Why do I come back (well, not anymore): first, breakfast is close by to kill some time; second, the sales staff bait you with short time frames so you commit (and then your stuck); thirdly, they are meaningfully nice; finally, it's location is convenient. Truthfully, however, it's no longer worth the headache.

This place is GREAT! I was recommended by a friend of a friend for "new used tires" from this…read morebusiness. I went on a Saturday and got there around 8:30 am, the open at 8. There was already 2 people ahead of me, but it went really fast. A nice man asked me what I needed, went to check for tires. Checked my tires and gave me pricing. It's a no frills shop. But who cares, I'm not living there. Everyone was super kind and it took about 1 hour for them to put on 3 tires. He told me 1 of mine was good. I paid with debit card. There is a little bit of a service fee if you pay with a card, a few bucks less for cash. They have a 30 day warranty with receipt. I will definitely be back and recommend others. I was in and out in 1 hour and my car drives great! Thank you Mt Pleasant Tire!

The last time I was here it was $64 to have tires installed and balanced and they would take the…read moreold tires. Today did he told me it was $100. I agreed and then they came over and told me it was $120. I said OK. But I won't be back. I think you can have it done at Firestone in columbia or Spring Hill for less money with better customer service and there is an actual waiting room. And they are polite. Firestone columbia: (931) 388-9898

Best oil change and car service I have ever had. Good prices and they care…read more Noah was my mechanic. Great guy. Super knowledgeable and friendly. Highly recommend

On 2-24-24 I took my car in for a master cylinder replacement. They called back telling me they…read morealso had found a seal leaking-- and wanting to replace my front struts. The price was ridiculous. I declined. They called back with a better price and I approved the seal and master cylinder replacement. When I picked up my car I had multiple safety lights on my instrument panel that were not there before. I complained and they claimed no knowledge of the lights. As I drove out of the parking lot there was a clear knocking in my wheel area. I returned and was told it was now a bad strut discovered when they checked them. This also happened as a result of their techs looking to up-sale. They claimed no fault. Don't go there. My invoice #is 00116-899230. They had my review removed previously.

Amazingly friendly, fast, honest service. From the customer service on the phone - to the store…read moreservice with Noah - my husband and I agree we will never buy tires from anyone else. Also, shout out the clean waiting room and free water bottles.

"Seeing stars" is an idiom that has multiple connotations...one being the effect of a "knockout"…read more(bad) or dazzling (good). Well, the title of this company is Discount Tire. In our recent experience, it could be renamed Dazzling Tire because that is exactly the service we received. Price...spot on! Or, to use another idiom..."on the money" for price and value. Service? Could not have asked for anything better. I set up an appointment to have my tires installed at my home. The crew showed up when scheduled and very courteously installed 4 new, balanced tires. (Didn't even have to pull the car out of the garage.) Quick, efficient, courteous...and...they have followed up with an email reminding me that I can stop by any of their locations (without an appointment) and have my air pressure and wiper blades checked for free. (Can I add another star for that?)

In my opinion, anyone can make a mistake, but you see the integrity of a person, or a company, in…read morehow they handle mistakes. Jesse took a mistake from some substandard parts that were installed and he made it right. In fact, he assured me that his goal was for me to be satisfied with the work they performed on my vehicle. They made it right, and I am a fan!

Great customer service by Jesse at the front desk. Took care of me fast with a new set of tires at…read morea good price. Thanks.

Always accommodating when having to wait always best price around! Top notch repair techs!read more

I was traveling from out of town when I ran over an unavoidable object on the freeway and needed…read moresomeone to check underneath my car just incase. I called and everyone I encountered was SO nice and helpful. After getting a good look at my car and a few zipties later they had me back on the road within 30 minutes. I'm so happy I found this place.

ONLY mechanic I trust! I've known Gonzo for 15 years, an I…read moretrust him to figure out and fix Any issue I have. He will not over charge you and he will not fix anything that doesn't need fixing. You do not have to worry about him as you do with other mechanic trying to charge you for blinker fluid and crap like that. TRY HIM OUT! You won't go anywhere else.