I had a leak in the main water line to my home. I dug up a portion of the of line and found the…read moreleak. When I tried to find a plumber to repair, they either couldn't make it in for several days or quoted me $500 to $750 for a repairs that would take no more than 1.5 hours. When I contacted Willco, they arrived within an hour to give me a quote. The quote was for 1 to 1.5 hours. He was able to start immediately after he went to pick up the required parts. He worked in the rain and the job was completed within the hour. Final bill less was than $250! I was more than impressed. They don't have the fancy Vans, but if you want a company that will do the job fast, do the job right and at a fair price, call Willco Plumbing. Russ P, Maple Ridge BC

I've been using this company for years and only recently tried another company to fix my heater…read more What a mistake! They charged me an insane amount and still couldn't fix my furnace, so I called Willco and they sent out their guy and he went above and beyond to find the problem and fix it. Every time we have a problem with our plumbing and heating they can fix it. They are a wonderful and friendly company and I highly recommend them.

Politely took care of some pipe relocation. Showed up on time, cleaned up and quoted upfront, with…read moreno surprises. Almost the opposite of most plumbers. Hands down the best plumbers I have dealt with!

quick appointment time, guy onsite was awesome and super friendlyread more

Derek is efficient, on time, and delivered what was promised. We asked Derek to remove our broken…read moregarbage, and he removed it, re-piped our kitchen sink, and disposed of our old garbage, all for the price he quoted us at the beginning.

5/5, definitely recommend!…read more My garburator was leaking and I needed it fixed. I sent out messages to multiple different plumbing companies through Yelp. The other businesses either told me to give them a call at another number, didn't respond, or gave a quote but without much details. Derek messaged me back with a detailed breakdown of the cost to fix it depending on what the issue is and approximately how long it would take, and also when his next availability was. Thus I was able to book a time to get my leak fixed and a good idea of how much and how long it would take with no hassle. He arrived day of, got right down to work and was very nice and professional the whole time. My newly installed garburator has been functioning perfectly and I've had no further issues for the past couple months! Easy, fast, straightforward, friendly, and with a knowledgable professional. Don't know what more you need, but I am definitely hitting Derek up if I ever need more help with plumbing issues!

My basement suite toilet clogged and they gave me quick answer for my situation and good service. I…read morehad called three plumbers in Vancouver but only here responded within one hour even it was after their business hours. Others replied next day. The plumber advised me some concern for the future and what I should talk with my landlord. That's helpful. I received the invoice next day and had paid by online. I had very positive impression for this company's service. Highly recommended.

Terrible service, lazy worker, didn't even provide the correct service and on top of that, but…read morewasn't even eventually fulfilled, charged full if not extra price. Left the project worst than before and attempted to book another appointment for another useless upsell. Terrible. This is also my review from Google reviews so do not mistake this for A troll complaint, it is to prevent other people from getting ripped off

I'm only giving these incompetent people 1 star...because I have to in order to give them a review!…read more I have never dealt with such complete incompetence at a business before. I recently moved into a condo...to find that the sink in the kitchen doesn't work properly...and that the rain shower doesn't turn off. So my real estate agent was kind enough to help me out...he called Tri-M Plumbing (he had never used them before) to have a look at the situation. It was a long weekend and not an emergency...so an appointment was made for Wednesday morning. A plumber dropped by...checked everything out...said he would need to order some parts before he could do any work...someone in the office would call to make an appointment. A girl from the office called me later that day to make an appointment for the following week to allow time for the parts to come in...Wednesday between 3 & 5. So the following Wednesday I took the time off of work to be at my house between 3 & 5...no one showed up...so I called to see if they were stuck in traffic or something...they didn't have my appointment in the books (remember they called me to make the appointment!) and my parts weren't in! I was so angry...but seriously...it gets worse! So after an exchange with the office girl about sorry not paying my mortgage when I have to take time off work for their people to be at my place doing the work...I got the old "I'll have my manager call you!" The manager called to say how sorry he was and that he would have someone there the following week to make the repairs and that I would only have to pay for parts...and he PROMISED to make this right. This made me happy because again I was going to have to take 2 hours off of work for them to come do the work. We made the appointment for the following Tuesday between 3 & 5. Tuesday rolls around...around noon I get a call from the office girl to confirm the appointment for later that day...Yay...finally it's all going to get fixed! NOPE!!!!!! About an hour later I get a call from someone else in the office saying that they can't come out to my place to do the repairs because the parts aren't in yet! CAN YOU BELIEVE THIS???? I JUST GOT A CONFIRMATION CALL AN HOUR BEFORE FROM YOUR COMPANY! DOES ANYONE THERE KNOW HOW TO COMMUNICATE??? I asked her if she was joking and was looking around my office for a hidden camera! Seriously...what a joke this company is! So we left the conversation at...the parts aren't in...can we reschedule for next Monday (Seriously....a month has gone by) Same time between 3 & 5. So I'm thinking thank god this will finally get done and I can do some serious cooking...cause right now my kitchen sink spews water in every direction if I wash dishes by hand! NOPE!!!!!! Today I got a text from the Real Estate agent (the person who contacted these imbeciles in the first place) saying that they will no longer be doing the work and I'll have to find someone else! WHO DOES BUSINESS LIKE THIS???? NEVER USE THESE PEOPLE! EVER! THEY DON'T DESERVE ANYONE'S MONEY!

On the morning of the appointment, they called to say an urgent job had just come in and they'd…read morehave to cancel my appointment. OK... sure. Rescheduled it for the following week. I had to arrange to get home early from work for this. I waited for 2 hours and they never showed up. I called, and turned out my appointment was never in their books. 1/5 for reliability. 1 extra star because at least they pick up calls and call back when they say they would.

KCS Heating is one of Streetside contractors. They were not referred but mentioned that KCS was…read more the one contractors in one of the South Surrey developments. I reached out and very prompt in their response. Noel McDonald is polite and responsive likewise Dana Cleeve from the admin. It heating cooling was installed as scheduled, they cleaned and vacuumed the mess and left spotless. I highly recommend this company for all your heating needs. The cost is reasonable and worth installing it. Thank you. Aqua

I called KC's to stop a leak and to replace my main shutoff valve(which was the original valve…read more1967). They came and replaced with no fuss within an hour they were done. I highly recommend KC's Plumbing, super friendly and very professional.

I had Poly-B water supply piping throughout my home and I wanted to deal with it on my terms before…read moreit became a problem. I contacted about eight different companies for a quote, including Rick at Tri-City Plumbing. Rick came out within a day or so and got me a detailed quote a couple of days after that. In fact, Rick was one of only three companies that actually got back to me and quoted the job. I took time to get all my quotes together and by the time I decided on Tri-City, Rick's quote had "expired". He said there would be no problem, he would honor the price and we booked a time to begin the work. The technician arrived right on time and early enough for me to review things before I left for work. These guys are plumbers, they don't cut drywall and they certainly don't patch it. I had done some extensive exploration on my own ahead of time and had things opened up enough for him to do his job. The entire project took three days to complete and at the end of each day any mess was cleaned up and I had running water. As a tradesman myself I not only notice but also appreciate quality work. No disappointments here. Pipes are run straight and parallel and are secured neatly. This was no small job and it certainly wasn't cheap, but it was a price I fully expected to pay. There were no surprises and I paid what I was quoted. A job well done.

Within a few minutes upon meeting Marc I could tell he knew his stuff and he gained my trust. We…read morecalled TriCity Plumbing as we knew we needed a little work done for our kitchen reno to fix some problem areas done by a previous owner. I explained to him that this was going to be my forever home and so I wanted to do things right--especially while the walls were open. He assessed the work and made recommendations and gave the reasons why he made those recommendations in language I understood. In the end we redid the whole home! Marc was an excellent communicator throughout the project. Kept me informed but also didn't disturb me while I was on work calls, and for areas where he needed feedback from me he ensured he used my time effectively. This is important to me because I do have many meetings throughout the day. He kept the work area tidy and his work was so precise. My husband and I really cannot say enough great things about him. Even our dog loved having him here. One of the other amazing things Marc did was we had a gas fitter run a gas line to our kitchen for a new stove. Marc noticed that the fitter made a mistake and made sure to make me aware but he did this in a very professional way that didn't call down the other contractor. This really sat well with us and that issue is now being resolved.

The short: - used…read moretheir plumbing service once in Aug 2021 and liked them The long: - Thomas (lead) and James fixed a blockage in my kitchen sink - Thomas promptly accommodated my request despite a busy schedule - they were fun to talk to, and patiently answered my questions - Thomas shared tips to prevent plumbing blockage

ATA Plumbing did the plumbing work on our shower. He came by with a helper that hadn't had a bath…read morein weeks and stank up my house for hours after they left. Thomas has a condescending attitude and his price was higher than quoted. I had to call him back as the shower controls were installed crooked and too far back in the wall. He was agitated that I dare make him fix it but he complied albeit grudgingly. After calling him a third time to drop off the drain screen he promised the first visit and to look at why the shower was leaking (he left the valve open but I fixed it myself), he was extremely rude that I didn't call to let him know I had fixed it myself. He still didn't have the drain screen and said he'd drop it off one day at my doorstep. I doubt he'll even do that. This is the worst plumber I've ever used and certainly the rudest customer service I've ever experienced. Don't bother calling this company, you'll be extremely disappointed.