Our kitchen sink was draining very slowly. Getting it fixed unfortunately cost me 2 days off of…read morework. One day for the anticipated first appointment of which nobody showed and no calls or updates to the customer were made and a second day to make up for the lack of plumber on the first day. There were many calls made by us to Milani to find out if they were going to send anybody for time for the time window of 8-12 or if we would be pushed back yet another day. I think if we were not persistent with our side of communication it could have been a third day before we got help. Once we finally had a plumber, Raffy was very pleasant and respectful. He answered all of our questions and gave good advice to avoid future problems as well. Raffy was a pleasure to work with and it's unfortunate the events and lack of communication that led up to him showing up were not so impressive. I guess this is a good company for emergencies but we got shafted from the list for not being a major problem as it seemed.

I called Milani to repair my furnace and was disappointed with the overall experience…read more On the first visit, the technician confirmed there was an issue and performed some troubleshooting, but wasn't able to determine the next steps without consulting technical support. Since support wasn't available at the time, a second appointment had to be scheduled. When the technician returned, additional troubleshooting was done, including time spent consulting with technical support. A diagnosis was eventually provided, but there was no clear or practical repair path presented. Instead, I was advised that replacing the furnace would likely be the best option. My main concern is that I was charged over $600 for the service calls and ultimately ended up in essentially the same position I started in: knowing the furnace had a problem, but without a repair solution. When a company charges by the hour, there needs to be trust that the time spent is moving efficiently toward a resolution. What I found particularly frustrating is that obtaining a quote for a furnace replacement is typically free. After spending more than $600, the outcome was a recommendation to replace the unit, which made the value of the repair visits difficult to justify. I ultimately decided not to proceed with Milani for the replacement because the experience did not leave me confident that I would receive good value for the cost.

This company solicited their service for furnace cleaning by telephone…read more They quoted $100 for this service. While cleaning the furnace they said they had to replace the furnace igniter and flame sensor. For the furnace ignitor they charged $349 and the flame sensor $189. On line you can see a furnace ignitor is $85 and the flame sensor is $13. So, I was charged $538 for parts valued at about $100 plus the furnace cleaning! When I complained about the high costs they gave me $100 back. I asked that they refund another $100 but they would not. My furnace was running fine before they worked on it and is working just the same now. So, it is hard to judge the quality of their work. I know they ripped me off with way too high prices for the parts. So, I would say this company has very poor ethics, don't let them into your home. They are just looking to take advantage of their customers, especially unsuspecting seniors.

Our furnaces (we have 2) both went haywire yesterday, resulting in an interior heat wave in…read moreNovember! I got in contact with Sam, who was here on Monday morning, and fixed everything. The culprits were the thermostats which both decided to die together. He even fixed my stove gas burner in 30 seconds as he was leaving! He really knows his stuff, gives great advice on how to get good value and save money. I would highly recommend him.

We've used Heatco twice now, once to replace the furnace burner and the hot water tank a number of…read moreyears ago, the second time just yesterday to replace the complete furnace. Theo was the technician the first visit, and Sia did the recent call, both provided top shelf service. I found them to be on time, accurate, very fair price wise and ultimately highly trustworthy, along with being good people. They won't sell you something you don't need, but also won't just band aid a solution. They will recommend what is necessary to do now with an eye down the road as to what will be your best choice long term. In our case, they could have replaced the blower and other parts on the old furnace for about half the price of a new one (which comes with a 10 year warranty), so the decision was easy to replace the entire unit. Expensive now but don't have to worry about again. Cannot recommend these gentleman and this company enough!

Super impressed with the service. Called me back right away to book an appointment and kept in…read morecontact as well as came on time. He spent a long time trying to figure out the problem with my fireplace, however it ended up he didn't have he part to fix it, so he went away to find out where to get it. After spending two hours on it, he decided he would have to get a specialist to help with it. And he didn't even charge for the time! I really appreciated the professionalism and work to fix it.

Derek took my call, offered a few DIY suggestion's before coming out…read more Definitely recommend.

Derek is efficient, on time, and delivered what was promised. We asked Derek to remove our broken…read moregarbage, and he removed it, re-piped our kitchen sink, and disposed of our old garbage, all for the price he quoted us at the beginning.

I just used Drips & Drains again recently to solve issues regarding a leak behind a drywall and a…read moretoilet that flushed automatically every 10 minutes. Melvin helped with the initial investigation. I decided to just replace the toilet as all the bolts were rusted heavily. The installation of the toilet by Melvin was nicely done. Micah came to continue the investigation. Like a detective, he discovered the souce of the leak (a pinhole leak of a copper cold water supply pipe just before a T-junction.) It was a difficult spot to work on as there was a hot water pipe in front of it. I really appreciate their hard work.

I had plumbing installed for my trailer from the North Vancouver Drips and Drains, and paid $5000…read moreonly for another plumbing to look at the work letting me know the installation was not done properly, mainly the wrong size pipes were used. As a result, I had to go with Aurora Plumbing and pay an additional $3000 to have the plumbing installed properly. I informed Drips and Drains via email and I heard no response. Consequently, I will be taking this to small claims court to get my money back for plumbing done incorrectly.

Called Goldstein plumbing for a quote based on their excellent reviews! Needed a toilet install…read moreAsap as I'm on disability and couldn't do it..very apprehensive! Gentleman on the phone gave me a rough quote and was very nice! Was lucky to get someone on the same day I called. Daniel the plumber showed up and was the perfect professional! Very personal and professional! Had my toilet swap out done quickly and a bang up job...so happy! Gonna tell all my friends/aquaintences to give Goldstein plumbing & Gas a try! Btw the price came in under the max quote...fantastic!

From the owner: Customer satisfaction is our #1 concern, service with a smile and done properly the first time! We…read moreoffer a large range of services, call now for a free consultation!

Absolutely the best plumbers in Vancouver. The price is right. The service is exceptional. The…read moreowner is awesome and super helpful when you have a plumbing problem or question. Do not look at anyone else!

Shower filter installation- Paul was really great - he educated me about grime and mold in my…read moreshower pipes and reccomended a filtration shower head - he even installed it at a fair price.

I've used this company in the past for a clogged shower drain and sink issue. I can't emphasize…read moreenough how great the team is all around - customer service, price and service. My #1 go to for plumbing, won't even think about using another company for my plumbing needs. Thanks again!

Called Pioneer Plumbers to come and fix my faucet and unclog the drain in my apartment. They were…read morevery professional and came on time. My kitchen faucet hot water had very low to no pressure. I had the plumber come over to clear the build up in the pipes. He also unclogged the bathroom sink for me. As well, I had him look at my garburator. My garburator had a small crack on the side and it worried me a bit. The plumber said it is just the outside but the inside is still working fine. So there is no need to replace it yet. The plumber was very professional and he did not charge extra to having to come downtown.

My wife and I had problems with our kitchen sink not draining properly and backing up to the point…read moreof overflowing. I called Rodger early on Thursday morning and he stated he could attend between 1230-2:30 however he would call when he could attend. True to his word he called just before 12:30 and was here within 20 minutes. We found Rodger to be very thorough, polite, professional and easy to communicate with. He knew exactly what our problem was and had it fixed and parts replaced within an hour. He was even so considerate as to ask if we had any other problems and we had a minor problem with an upstairs bathroom. He fixed the problem quickly and no charge. I would recommend this young man with any of our plumbing problems. He is good efficient and his prices and very reasonable. Thanks Rodger, great job. December 28 2023

Big thanks to Roger for helping deal with a pipe leak emergency. He was able to limit the damage…read moreand repair the damage caused from the leak. We are glad Galaxy Plumbing was able to help me. Thank you.

I had a clogged kitchen sink drain and Miller Plumbing came out to unclog it promptly. I also had a…read moreleaky connection point in my sink drain piping and that was also fixed promptly. I really appreciated the fact that there is just one flat fee for unclogging a sink drain at a reasonable price. In addition, no upselling. Adam was very professional and respectful of my house and did not leave a mess. I totally recommend Miller Plumbing and Drainage for your plumbing needs.

My basement suite toilet clogged and they gave me quick answer for my situation and good service. I…read morehad called three plumbers in Vancouver but only here responded within one hour even it was after their business hours. Others replied next day. The plumber advised me some concern for the future and what I should talk with my landlord. That's helpful. I received the invoice next day and had paid by online. I had very positive impression for this company's service. Highly recommended.