Again, while the doctors are great the office staff has gotten even worse, and the billing…read moredepartment has been out to lunch since 2023! They will take WEEKS to process pre authorizations or call in imaging orders. There is always some phantom charge not paid that you end up owing. I have had disputed charges since 2023 and I have been waiting that long for the billing office to call and explain them. This last visit, their very rude and aggressive front desk person basically held my visit with my doctor hostage until I paid fees that again, have never been fully explained by billing. So the doctors get and A; but their staff now gets an F-.

I absolutely love MIAN family medicine. I am a patient of…read moredoctor goodman, he is one of the practitioners with Mian family medicine. And I cannot say enough great things about doctor goodman! He has always went above and beyond, as well as his staff , Mian family medicine is amazing! I wouldn't go anywhere else! And remember , if you use this office as your primary care physician, they are great at referring. I was able to go to several doctors specific to their field, because doctor goodman referred me, without incident! They have their own lab, so that you can get your blood work done there.You don't have to go somewhere else, flexibility they always answer the phone.( i know people that say their doctor's office is closed all the time, and when they call, they have to leave messages? Not this place! 10/10

Dr. Gaber is a "real doctor.." You know, the kind we grew up with who knew you as a person, did a…read moreclinical examination, head-to-toe, and actually spoke with you! Staff is great, and his office is the ONLY ONE in which the phone is actually answered by a real live person!! No recording, menus, etc. Hard to believe! Strongly recommended.

When my doctor retired a few years ago I was searching for a replacement. I found Dr Jeffrey Gaber…read moreand associates through my insurance providers website. They are conveniently located near my home and in a medical building with one of my specialist that I had already been seeing. So far I have been pleased with my experience here. They have a easy to use patient portal where you can make appointments and view test results. They have a option for a web appointment if you just have a few questions or need a follow and don't want to travel too the office. I use the Pikesville location but they have another office is Anne Arundel County. They are taking Covid precautions now so when I arrive I sit outside and call to check in. They call back when the doctor is ready so you don't have to wait in the waiting room. They have a ample supply hand sanitizer or use at the front desk.

Dr.Suter has been my doctor for 35 yrs and he is the most compassionate doctor I know ,he is honest…read moreand understanding he is the kind of doctor all patients want for a doctor . I hope he never retires so that I don't have to start all over again.

Dr Suter has been taking care of me for about 6 years now and is an amazing doctor who won't sleep…read moreuntil he's helped you figure out your problem. He now also sees my entire family. They even offer later hours on Wednesday's to help accommodate people who work 9-5. Highly recommend!

I have had both great and terrible experiences with both clinicians and office support staff. I am…read morehappy with my current PCP at Clinical Associates. However, I felt traumatized by my treatment by a previous PCP there, her medical assistant and the office staff. All seemed careless, marginally competent at best and indifferent to whether I lived or died if it required any time, attention or effort on their part. It did not appear to be anything personal. The whole experience felt totally impersonal. This was the Woodholme office, which seems horribly poorly managed with zero quality control standards. No one ever answers the phone. You have to leave a message. Maybe they call you back within 24 hours, maybe they don't. I don't think I ever got any response to any messages sent through the patient portal to my previous PCP. I once had a telehealth appointment scheduled with her, used the link the office sent me and waited about 45 minutes without her showing up. Tried calling the office. No one answered, as usual. No one responded to my voicemail. She finally called me several hours later and claimed the staff had some problem processing my insurance. God forbid they treat me without making sure the insurance claim went through. Nevermind that my insurance hadn't changed since my previous visit and no one else has ever mentioned having this problem. I was very confused, frustrated and disappointed by the process and the lack of respect it displayed for me as a patient, especially since no one called to let me know what was going on or to check whether I could be available later. I got a perfunctory apology and the sense that my PCP did not think this was any big deal. Just one bad experience among several over a couple of years before I fired her. Should have done it sooner. Until recently, I also had a specialist at the Woodholme office, but she left the practice and wasn't allowed to tell her patients where she was going. She referred me to a colleague, which would have been fine EXCEPT when I tried in March to make a follow-up appointment, no one was available until November! Unacceptable when I'm trying to manage a serious medical condition, had just recently been put on a new medication, and had some concerns I felt needed monitoring. Fortunately, I was able to get an appointment with a few weeks with a specialist at a different practice. I used to have a fantastic PCP and eye doctor with Clinical Associates, but both retired several years ago. Since then, things seem to have gone extremely downhill. I am giving them two stars only because I like my current PCP so much. She is in the Reisterstown office, where a real person answers the phone most of the time, voicemail messages are returned the same day and my messages through the patient portal are promptly addressed. Based on my experience, I would give the Reisterstown office four stars (have had some isolated issues with one very unprofessional staff person there or else it would be five stars) and the Woodholme office zero stars.

Dr. Loeb is wonderful. She's a great listener, and I can't stress enough how important that is in a…read morepractitioner. She's empathetic, encouraging and has a killer sense of humor. Not to mention how great her care is!

Great general practice medicine here, as all associates (reception, NPs & Drs) are very courteous…read moreand professional. Our NP Peres Konie was a true gem, being very thorough and following up with telephone calls to ensure we were well. My wife and I were both ill, she with the flu and myself with a sinus infection. Diagnosed by NP Peres and staff and provided with excellent Rx and recommendations for care.

This primary care office has terrible people working in the office. Specifically Kathy Giuffrida is…read moreextremely rude and aggressive. She has left several nasty messages for me regarding appointments. You can never get a hold of anyone on the phone, and it takes days to get a response from a message you have left. The doctors are sweet and attentive, but the front desk ladies are extremely disrespectful and do not CARE for the patients at all.

By far my most favorite primary care Dr ever!!! The office staff is so kind and helpful while the…read moreback office is so efficient and goes above and beyond to ensure a good experience in all the different medical areas and services his office provides. Shout out to Paige whom handles all prescription needs in a timely manner as well as other office functions. I live 80 minutes from his office now but still continue to make the drive because we have over a decade of Dr/patient history and I 100% trust his ability to diagnose and treat any health issues that arise. He is thorough in his assessment of your health and takes the time to explain which is hard to find in a doctor these days so if you're looking for a new primary care doctor and you live in the Harford County area to go and see Dr. Bala you won't be sorry.

Wait times are terrible. Given wrong information and treated with egregious disrespect by dr bala…read moreas well as the office managers. I was questioning the dosage of a GLP tirzepatide. My pharmacist and another doctor told me the mgs were not correct. Rather than a professional response I was yelled at on a voicemail by dr bala who was irritated that I even questioned him. That was followed up with the two office managers ganging up on me when I went in to blast me in the office. Obnoxious, unprofessional and disgraceful

I have seen Dr. Goldman for over 30 years and am currently looking for a new primary care…read morephysician. I initially like his wholistic approach to medicine but I have seen a steady decline in his practice of medicine through the years. Like most folks these days complaining about their doctors, this doctor buries himself in the computer when I go in for my annual exam and barks questions at me barely giving me enough time to answer one question before he moves on to the next. He clearly is very aware of the time he is spending with you. That all aside, he has demonstrated significant lapses in my medical care that has most recently become apparent. He neglected to monitor me on a drug I was on long term, that is identified with significant side effects, and when I mentioned a year ago I was experiencing some of these side effects (not realizing it was the medication) he did not pick up on it. Most recently, I had an aortic heart valve replacement two weeks ago that was severely occluded. This doctor ignored my heart murmur for YEARS (saying it was benign), ignored the stasis on my legs (telling me to keep them raised and wear compression hose instead of trying to find out why they were swelling by referring me for an echocardiogram), and most recently ignored difficulty I was having breathing (I couldn't get an appointment to see him). Fortunately I was able to get in to see my pulmonologist who ran all the appropriate tests and hooked me up with fabulous cardiologists. Oh! And when I had to contact Dr. Goldman to set up my post procedure follow-up for one month after my heart procedure? He didn't have any appointments available for 7 months. I can only assume why he doesn't want to see me now. Avoid this doctor at all costs!

I've been a patient of Dr Goldman's for about 25 years now. Boy what I have put him through with my…read morehealth and he still sees me is a miracle. He has always been there for me. Whenever I have a question he calls me the same day with the answer. I liked him and talked about him so much when my wife was looking for a doctor she decided to go start seeing Dr Goldman and she is glad she does. My son is also a patient of his. His office staff is great. Although, I miss 2 women that have worked for him over the 25 years. Bonnie and Amber were the best. However, Karen the office manager always has the staff in great customer service mode. Appointments start and end on time. Prescriptions are taken care of if you are on the medication for a long time within 24 hours. Heather and Lori do a great too! So, in short Dr Goldman is the best doctor I have ever seen.

Dr. Lamson is the best doctor I've ever had --- easy to get through to make an appointment, easy to…read moreget referrals, he listens well, and he's very smart. He's one of those primary care doctors who chose primary care because they believe in it, not because they couldn't get into dermatology or surgery. He went to MIT for undergraduate and worked at MIT in computer science before computers were widespread, and he went back to medical school after a successful career in computer science. He's located at GBMC, and it's easy to get lab tests downstairs. Now that I've moved away, I'm having trouble finding a doctor who even comes close to measuring up.

Dr. Lamson was also the best primary care physician I'd ever had until he was told he was retiring…read morein December of 2014 because he was not seeing enough patients per hours. My father's physician was in the same practice, and same thing happened to him. Thank you, Obamacare. That's what happens when a doctor takes the time to get to know a patient today, listen to all his/her concerns, address them, explain all the side effects of prescribed medications, etc. Dr. Lamson was a consummate professional who left left no symptom unaddressed, no illness undiagnosed before you left his office. Now I go to a doctor who sees me for 15 minutes, doesn't even listen to my heart or lungs even though I have had hypertension for 25 years, and double pneumonia twice, and throws me out of my office (times up!) before I can get my prescriptions refilled. Youth of Amerika, this is your future!