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Tumi Luggage

3.7 (9 reviews)
Ultra High-EndLuggage

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Samsonite Outlet

Samsonite Outlet

1.5(2 reviews)
0.1 mi

Nice selection, discounted from msrp. This is billed as an outlet store, however prices listed are…read morefull retail with a percentage taken off. So you are actually at regular retail. The salesman was very knowledgeable about the product but his people skills were totally absent. Go to Costco or other retailer for the same models but with a different color and name and lower price for each retailer

Poor customer service. I was just in the store less than half an hour ago with my family. I was…read moreabout to purchase a luggage set when I eyed on a luggage that was advertised with USB port. There were 2 sales persons at that time. The middleaged woman was the one who assisted us but the other salesperson who was an elderly white man was closer to me at the time I was checking out the bag so I asked him for the price of which he responded "It's much more higher" then when I asked him to show me the USB port n the battery he replied YOU HAVE TO BUY THE BATTERY. I proceeded to tell him to show me where the battery is but he still kept insisting that I have to get them myself and he rudely remarked that IT's PRETTY SIMPLE implying that I am not so clever or smart to understand and thhe walked over to the lady salesperson and made a gesture for her to take over. Instead of purchasing the luggage set we stormed out of the store. Never have I been treated that way in my life. We are of Asian deacent so my family and I took it as a rascist gestures. Absolutely horrifying experience.

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Tumi Luggage - luggage - Updated May 2026

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