Service- 5 Professional- 5…read more Prompt - 5 Friendly - 5 5 stars across the board My new America Tourister luggage with TSA700 lock was accidentally locked out. Jane was awesome to help me unlock & reset. Thank you

July 21, 2020. This store is located in the mall. Went in looking for luggage that we did research…read moreon before arriving. This wonder friendly lady come up to us, with fantastic knowledge of the luggage we were looking at. The sale we were not aware of at time of arrival. We ended up purchasing the set. Our savings was very significant! After our purchase we found out she's the manager! We will definitely be returning!!! Parking at the mall is plentiful with many stores to browse.

Entering the store was greeted by friendly staff asking us if they can help what we are looking…read morefor. For a small store this location has good selection of purses, wallets and luggage. Luggage was on sale for 50% off and some purse selection as well. I just needed a wallet for my cards and new luggage tags. The tags were regular $12.99 on sale for $3.00. Yes I bought 3, 2 purple and 1 blue as well a 2 protective case for my cards was 2 for $7.00. -location is by one of the south entrance of the mall.

I just had the worst experience today at Bentley luggage store at Chinook mall in Calgary. The…read moresalesperson insulted me and made racist comments when I came in to return a broken knapsack I had bought for my daughter 3 weeks ago that had already broken. I had thrown out the receipt but had a bank statement showing the purchase on August 31, 2024 and also I had it on my phone bank app. And rather than replace it or refund me, she feigned to call her manager and instead, she called mall security on me and made racial comments about me and my people! And when I told the two security officers who appeared at the store that I was simply advocating for myself and trying to resolve it like I was trained to as a lawyer, the salesperson then said - you're not a lawyer how can you be a lawyer - you are Black. This person was a person a colour who barely spoke English! I will never shop there again. I will be calling the Bentley luggage head office in Montreal on Monday am to deal with this - sounds like a human rights complaint - I expect an apology and a full refund and some consequences for this sales clerk. hashtag#customerexperience; hashtag#equality hashtag#noracism

I stopped by to pick up a couple of luggage tags for an upcoming trip. After taking a look around I…read moreleft with a few other essentials. Who knew that England used a different plug than Europe? I will tell you who, these people. I will be stopping by before I leave to pick up a few other things. The store is a cornucopia of travel essentials.

The Pipe Stone Travel Store is always worth a quick stop as they have some neat travel necessities…read more However, today was the first time I returned to the store with a product I bought from them which broke after about 2 years. My initial idea was to buy a replacement as I was pretty happy with it so I showed the broken one to the lady in the store. Despite seeing the product an my description of the features I was looking for she had nothing similar to offer. When I started browsing myself I actually found the almost identical item from the same company as mine and on top of that the company advertises a 5 year warranty for their products! The lady in the store was obviously neither aware about the warranty for my broken product nor about the products they sell I the store. Most important to myself is not the buying experience but the experience if something goes wrong and customer service has to prove itself. This was a clear fail... Quality is when the customer comes back, not the product!

There was a huge sign in the window of JB's bags today claiming the store was closing and…read moreeverything was 50% off. When I entered there was a huge swarm of people purchasing items and there were only a few items left, some briefcases, bags and knapsacks, other than that the store was practically empty. JB's is affiliated with Satchel shop out of Vancouver and the shopkeeper informed me that all three JB's in Calgary were closing shop. She wasn't sure if anything would reopen or transpire in other locations, all she knew was these stores were closing. From what I saw JB's used to sell were quality bags from Italy and mostly designer names like Kenneth Cole, Victorinox Swiss, just to give some examples. In the coming days all stock should be sold and moved and she claimed that this store location would be closed before Xmas.

So which ever genius decided to make flying even more unbearable really hit a home run. If you are…read moreover 5'6" choose another airline. The seats are brutally close.

I love you guys!!!I want to be a flight attendant for your guys when I grow up.I am only 9 but when…read morei am 19 I will for sure help you guys out by being apart of your crew!!!!!My name is Lucas Geller if you now who sharon and tyler is ask them because they now me! my e-mail is lucasgeller11@gmail.com.Thanks!!! oh P.S. I was also pretty upset when there was a big delay in BOS MA logan on westjet encore flight 3609 but I really forgive you now why?Because I would of never been on the first WestJet dreamliner flight from Toroto persn to Calgary!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I love your new dreaminer and I also love its new logo and what is also awesome is that you dont have window sades I was lke hmmmmmm wheres the window shade? Then a crew member showed me how and you press that button witch is very cooooool!!!!Thank you so Mutch.Bye!!!!

Went in to buy a metal fidget spinner with my grandson and was quoted $10 but was asked to comeback…read morein 20 minutes as they were waiting for them to be delivered. After waiting 25 minutes my grandson went to get one and was told they hadn't come yet. I went with him after another 10 minutes and was told they were in but they were $15. She then scanned the spinner and informed me that the spinner was $20 + GST. This store is a ripoff as they change their prices and don't stand behind their quotes!!!!! I will not be back!!

From the owner: The Mad Hatters Superstore prides itself on providing retail fashion products at up to 70%read more

Walked in to the store this afternoon and was not greeted by the clerk behind the till. When I…read morewalked further into the store, another clerk came out, and also didn't acknowledge my presence in the store. Now had the store been busy I could understand that. But neither clerk was doing anything. This is unacceptable in a day where stores are struggling to stay afloat. They lost my purchase and any future purchases.

Well if you are looking for cheap bags or cheap luggage then come here. I can guarantee it won't…read morelast. Well they do have a few brand name luggage which they don't usually have much of (Samsonite etc). But those are like really old model. You don't get much service here. So came in and wanted to ask the sales a question. The sales was on the phone with her friend's or who knows who because she was not speaking English. Sales was on phone for a pretty long time. Well I don't think it looks professional for someone in retail to be on the phone for so long. Well not a fan here.

So as you walk into the southeast entrance of the Market and directly to your right you will see…read moreLandau Leather LTD. There is airplane luggage lined up to your right and secured with yellow rope. Then when you enter the store every kind of bag you can imagine, huge assortment of purses, strappy purses, portfolios, wallets etc. The store smells like leather so yes there are authentic leather pieces but ... the selection for me was extremely outdated and overpriced. A very small leather purse started at $50. There are copies of Coach and Burberry designs and although there is an authentic line of Guess bags and owner is friendly, it wouldn't warrant a second visit from me.

Wouldn't even give a 1 star if I could. Purchased a travel bag with supposedly leather trim. My…read morehusband used it maybe 4-5 times and the fake leather is peeling and flaking. Paid $150 and needless to say I am not happy and because I bought the bag 6 mths ago and no longer have the receipt I doubt I will get a refund. Do not spend your money here! Cheap junk.