Not very inviting at all. .. short, somewhat rude attitude. Paid for a 30 minute lower back and…read moreshoulder massage (heavy lifting in awkward positions in my field of work). Timed the session on my cell phone which was 24 minutes. Had to pay first which is different from "legit" places, and left a prepaid tip on the credit card. I was asked, "you got cash, cash works better".... ya I'm sure, since you don't have to claim income and brush it under the table from IRS- finished the shorten session and about to leave when the lady rudely asked "you no give me tip? " I said look at the credit card slip... the tip is in there. "Shhh" very loudly and mumbled something under her breath. Do yourself a favor- for the same price, go to a legit place without the odd smells and attitude with PROPER massage tables

There was an obvious language barrier, but the person who "greeted" me was rude and I ended up not…read moregetting what I asked for (a combo 30 minute table massage and 30 minute reflexology massage). Instead I got a 60 minute table massage on the worlds most uncomfortable massage table. She coughed on me at least six times and instead of leaving the sheet over me and only moving it to massage one area at a time, she came in and pulled the whole sheet off of me. I feel like I need to take a bath in bleach now...

I thought overall the massage was excellent. But... the first impression was not great walking in,…read morethey are located in a strip mall and entrance was filthy. It didn't look open from the outside! I was greeted and sat down in the back to fill out forms. They offered water. The vibe was nice and relaxing. Once I was showed to my room, I realized the walls didn't go all the way up, or down so it became apparent I would hear everything going on around me. For instance, the woman in the room next to me barking out orders and demands was a little off putting. The other side of me someone was putting stuff away and dropping things. Like I said, the massage was good, not the 50 minutes I paid for (was more like 40) and not exactly peaceful. Would likely try somewhere else next time...

FYI: the business is running a 50% discount off your next massage for leaving a Yelp Review. If…read moreyou read the recent reviews, I believe the promotion is playing a role in individuals leaving recent reviews. In order to get the 50% off, you must show the staff that you left a Yelp review. I was told I could call in and have the 50% applied after leaving a review. My husband and I used ClassPass to book our appointments. I have been working really long hours the past few months, and I didn't want to drive 45 minutes to an hour to Spavia. I originally booked a Wednesday evening appointment, but cancelled to accommodate my husband. My husband and I arrived for our 5 o'clock and 6 o'clock appointments at 4:37. Upon entering the front door, no one was at the front desk. The sign on the desk states to sit down, so my husband and I sat on the bench and waited. About 5 minutes later the receptionist came through the front door and immediately started the check in process. We completed the form on the tablets, and I placed my tablet on the desk because the receptionist had stepped away. The receptionist seems to be responsible for a few tasks. The bench was wood but comfortable. The place smelled good. The theme is a bit of a jungle theme with fake flowers on the walls and ceilings with monkeys hanging. After checking in, we were taken to the back to wait. There's a bathroom with dim lighting. The seating area was comfortable. There's at least 4 oversized plush chairs and a couple regular chairs. There a filtered water pitcher and what seemed like tea. At 5:05, I was taken to the room. At almost 5:15, my massage began. It was a good massage. Brandon massaged the areas I needed. The massage ended at 5:59. I booked a 50 minute magnesium rejuvenating massage. I don't know if magnesium was involved as it was not discussed. Overall, it was a good massage. Brandon was also my husband's therapist. Would we go back? We are undecided on whether or not we would return. We did not book a future date.

I had a massage with Lynn today! My only complaint is I wish it was longer lol It was amazing! I…read morewill definitely be back.

I really wanted to like this place because I'm for small businesses, but I didn't have a good…read moreexperience at all. I tagged along with my husband to Charlotte for his work trip and got to explore the city a little. I decided to get a massage, but other places with higher ratings than here didn't have an opening on the one day I have. Tuy had the next highest rating and availability. Their booking site was very easy to use. I was able to get in the next day and booked the 90 min Swedish massage for $155. Although it isn't at the best location (said another reviewer who gave them a 5) it didn't bother me bc I've been to the ghetto-est place and they have one of the best service. I was greeted by two woman as I entered and was then instructed to fill out a form. By the time I settled in & waited for the masseuse the massage started about 10 after my scheduled time. I've been to numerous massage parlors and I expect it to be relaxing. The "relaxing" instrumental music sounded like it played from the hallway/lobby, not in the actual room. It wasn't that loud but loud enough to distract the coming noise I'm about to elaborate. The music played for about the first 30 mins of my session, then it went silent. I had the first room on the left so I can hear every conversation in the lobby, who's coming in & leaving & worst of all, the sound of the cars driving by and the a/c fan. At first i thought the window was open but later looked and it wasn't. I should have told my masseuse but I kept telling myself the music will come back on but by the time it did, it was towards the end of the session. The music started again when another gentleman walked in for his session. Next, the lighting. Again, I expect dim lighting in a massage room. It was fine when I laid face down but as soon as I had to face up, i felt the brightness even with my eyes closed. Some places put a towel over your eyes but this place did not. The only reason why I'm giving this place 3 stars is bc of my masseuse. I didn't catch her name, but she was an older woman and she did an incredible job. Only complaint, I left like I was short 5 mins. Make sure u arrive early to use the restroom and a few mins to fill out the form! I read that the owner has been in business for a while so she should know the etiquette of a massage parlor. For how much I paid + $20 tip, I wish it would have been a great experience. I'm usually able to hand the cash tip to the masseuse myself, but she was no where in sight so I left it with one of the two ladies I saw when I first walked in. I hope she gets it! If they can fix these mishaps, this place can definitely be great. Although I'm Super disappointed that they weren't as attentive to a fellow Asian as the others.

I always have an amazing massage here! The space is clean, peaceful, and relaxing from the moment I…read morewalked in. Sarah is professional and really took the time to focus on the areas I mentioned. I left feeling completely refreshed and tension-free.

Amazing! A client of mine recommended Bliss and I was pleasantly surprised. After being let down…read moretime after time it is a relief to find a massage therapist that I am happy with. It's apparent that she takes pride in what she does. Gladly made a future appointment and will now be a reoccurring client. Looking forward to my next session!

I've been seeing Anne for years. I love that she has her own space in Matthews now. Everything from…read morethe hand towels to the wonderful smell that permeates throughout is just so well thought out and relaxing. I'm sure all the providers at My Wellness Place are great but do yourselves favor and book a hot stone or Swedish massage with Anne Hilke! You won't regret it. If you buy "minutes" in bulk, you get a great discount. I usually buy 300 minutes at a time and chip away at them for a few months.

I saw Mercy for the first time and she doesn't even know the relief that I have felt this week with…read moremy shoulder pain. I have been going to an orthopedic PA and will be starting PT this week. They are going to try dry needling on my shoulder but honestly Mercy is going to be my go to for now on. I have another massage already booked. The best massage ever!

If you're looking for poor service, nasty attitude and weird smells with B rate "massage…read moretables"... then look no further! Prices are the same as any legit LICENSED place. .. do yourself a favor and go one block up to Guided Hands Massage. ..

i took a "first available" appt as i usually do (all the therapists at OT are great! ) By chance i…read moregot Lisa today. OMG. She was sooo intuitive, so in tune with my body. I'm glad i told her i like scalp massage; hers was the best i've ever had!

Melissa was amazing! I have never had a massage like this before. She listened to what I wanted and…read moresucceeded in giving me exactly what I asked for. I will definitely be a regular client.

Best massage ever. I have had back and arm issuea and coming here has helped a great deal. I like…read morethat time is given becore massage to talk to therapist about what is going on and what ia needed.

Chris is amazing! The best massage ive ever gotten! He made sure i wasnt feeling any pain before i…read moreleft! Truly caring.