Parking is difficult but they have a garage close by . The staff is super friendly. Good quality…read morecare .

Wait 6 months for an appointment, only to have them cancel on you the day before because they…read morescrewed up and double booked the appointment. Then make you wait nearly a month to go to a different clinic rather than fix their mistake. Mistakes like these shouldn't be acceptable in healthcare.

Excellent center with top notch dermatologists and wide range of services for every type of skin…read morecondition. I highly recommend MGH for dermatology care.

From entering Dr. John Trinidad MD office, lots of big smiles. I was quickly greeted by a well…read moredressed greeter named Rod. He escorted me to a clean spotless procedure room. Everyone in clean MGH uniforms. Next walks in Patricia Principe, from Southern California here to learn from the amazing John Trinidad MD. She checked me out from head to toe. No rush, just did a very thorough procedure. Finally minutes later walks in a Big smile Dr Trinidad. Once again he does another head to toe check out. In this weird world of knowbody can do anything right, this proves me totally wrong ! John Trinidad MD and his team are one of the greats. So wahooooooooo Dr. Trinidad

I love this office. I've been treated by Dr. Krauss, Dr. Norden, and Chris for a combination of…read moremedical and cosmetic services. Each is professional, very knowledgeable, and understanding. I also appreciate how smartly the office is organized and run -- esp. given the complexity of managing many patients with multiple treatment issues and billing paths. And a shout out to the office staff who make it all work seamlessly. Onetime I unknowingly cancelled my appt & when the office realized my mistake they quickly helped me reschedule the appt. so I didn't disrupt my treatment schedule. I recommend them highly.

I've been using a doctor at this practice for a few years for eczema and other medical skin…read moreconditions. Generally she's been fine but keeps insisting I do patch testing to solve everything. Recently I've been dealing with a skin issues for over 2 months with no solution other than patch testing. Decided to leave the practice for another doctor who seems more suited to my issues and has better diagnosis skills. Very upset.

Sent to her for a biopsy from my rheumatologist due to my autoimmune disease. She did not do the…read morebiopsy because she felt since we already know what's going on no need for it.She could clearly see my skin on my chest was red and raised instead she told me it could possible be allergies and to use sun screen and some tinted sun cream for my face because I had spots. My rheumatologist wanted this biopsy. She gave me a topical cream and said call if needed. Now I explained to her this happened before and much worse and what was done for me she ignored it. Any way I will not see her again I am still inflamed and still no resolution. Waist of my time.

I've had several appointments with Dr. Jan over the last few years where she was very pleasant and…read morehelpful; all I can think of with respect to the bad reviews was that she may have been going through a crisis of some sort. She quickly and correctly diagnosed me with an uncommon skin condition when two previous dermatologists told me that there was nothing clinically wrong and that I was scratching myself for no reason, which I am extremely grateful for. She does schedule very far ahead and her office staff did not want to make an exception even though I was a patient and told them it was a truly urgent situation, but I faxed her personally and she took me in right away.

I have been wanting to get laser hair removal for years but have been scared of the risks of laser…read morehair removal as a black woman. Dark hair on dark skin is the hardest combination for this, most lasers have been designed for light skin and dark hair. For me it was important to find someone that not only had the right laser (Nd:YAG 1064nm) for my skin tone, but also someone who had experience treating someone that looks like me. I felt confident enough after my consultation with Dr. Graber to make my first appointment for laser hair removal. The only reason this place doesn't get 5 starts is because it is impossible to get someone on the phone to answer questions. I understand that they are extremely busy, but I had to call 5 times between Friday and Monday to finally get a response while I was in the car on my way to my appointment which was frustrating and scary before my first laser removal appointment. I ended up getting there early so that I had time to ask all my questions. Though I did feel a little rushed at first, when a said I had a couple questions they immediately got the doctor so I could speak to her before we proceeded. After that I felt relieved and much more comfortable proceeding with the laser treatment. In hindsight, I think this is so routine to the nurses and doctors that work there they probably thought I was a repeat patient and didn't anticipate me having questions. But as soon as I spoke up they were much more attentive and explained everything that they were doing along the way. I left feeling good about my overall experience and I think my next visit will be a better one now that I know what to expect. I've only just started laser hair removal treatment so I can't say yet how well it has worked but I have no negative side effects and have been able to go about my life normally after the first treatment.

I went here for a skin check and was promptly reminded that I would be charged for any questions…read morethey answered not related to a skin check. It felt really discouraging and I felt like I had to watch what I said to avoid paying extra fees. They ended up finding an abnormal mole and significantly downplayed the size of skin they were removing. The stitching job was poor and I now have a giant scar when I thought I was getting a small removal

I've been seeing Kelly Buchanan for skin checks and funky moles for three years now. She's amazing…read more She's always super friendly and knowledgeable. She always makes sure that I understand what she's doing and why. I always leave feeling like I'm safe and well taken care of. She has removed parts of my body with a razor blade multiple times and I still like her this much. (Biopsies! Even those don't suck here). I'm very burnt out on doctors, but coming here is a pleasure. Front desk and receptionists are also always pleasant! I've never had any trouble scheduling or billing.

Unfortunately, my experience throughout the Accutane process at Skincare Physicians has been…read moredisappointing. The biggest issue was the lack of communication. As a first-time Accutane patient, I often felt like it was assumed I already knew how everything worked, and when I didn't, there was very little guidance. The scheduling department was also very rude at times. After hours of trying to get in touch with someone, I was told I couldn't be seen until August and was made to feel like the situation was entirely on me. Only after finally speaking with a nurse was I able to get the help I needed. At my fifth appointment, I was suddenly told my insurance didn't cover out-of-state visits, despite having already been seen there multiple times without anyone ever mentioning this. Had I known that from the beginning, I could have planned accordingly. I take responsibility for anything I may have misunderstood or missed, but I wish the office would also acknowledge that better communication could have prevented a lot of this. I'm only staying to finish my Accutane course, but overall this experience has been emotionally exhausting. Anyone who has struggled with acne knows how difficult that journey can be, and I wish I had felt more supported throughout the process.

Waste of time and money. Long wait with no other here. Waited 30 minutes in the lobby then 30 more…read moreminutes in the room. Did not even successfully complete the job I needed done.

Went in for face scar treatment and ended up paying hundreds of dollars for them to make it worse…read moreand leave me with more... wouldn't recommend to my worst enemy.

I will never set foot inside this doctor's office again. I had waited over 6 months to get an…read moreappointment. When making the appointment, I didn't feel like I needed to divulge all the reasons why I'm coming to see a doctor to a RECEPTIONIST, so I said I'd like to speak to her about some dermatitis. When I finally had my appointment today, the office assistant was quite adamant that I could only speak to her about the ONE thing I came to speak to her about because they had only allotted enough time for that. So, the doctor just absolutely refused to talk to me about ANYTHING else. It was a serious mind-fuck. Isn't a dermatologist supposed to check your moles or something as part of a routine visit? I felt completely rushed and disrespected - it really ruined my day. And the worst part is that they were so nice and pleasant about the whole thing. I get it. Doctors get paid for procedures they do, not to listen to you complain about how you don't like your complexion. This one will probably be more interested in me when I'm 40 and wanting Botox or skin resurfacing or whatever the fck the bored housewives of Arlington get for their bdays. This was a real disappointment. After reading reviews about a doctor who listens, I experienced something altogether different.

Dr Hirsch does not strike me as the type of Doctor you select for a "routine visit". The woman is…read morerenowned for cosmetic and laser dermatology, which is why I waited for an appointment. In my case, I decided to see Dr. Hirsch for laser hair removal and a general consult about what daily facial skin regimen would be best for me. The woman is adorable. She is full of energy and possesses a staggering wit. More importantly, she is devastatingly blunt. If what you want is unrealistic, she is going to tell you, and I think that is an extremely important characteristic for someone in her field. Luckily, my expectations were feasible, and after a thorough chat about my skin and what over the counter products I could use to keep me looking younger longer (which, although admittedly rather expensive, have been working like a charm!), I was ushered out to schedule the actual appointment for my procedure. The ensuing appointment was just as great as the consult. I am sure I looked slightly nutty in protective eyewear (lasers are bright!), a medical gown, and a hair cap. Yet somehow, Dr Hirsch put me at ease. She even gave me a stuffed animal to hold on to during the procedure. The day after the procedure I was surprised by how red the treated areas looked. It was a little scary! I called the office and the office manager took my information. Soon after, Dr. Hirsch rang my phone and walked me through my concerns. The redness was normal, but she was never condescending, and she even called me each day for 2 days thereafter, just to make sure I was doing well! And the results of the procedure?.... SO GREAT!! I will definitely consult Dr. Hirsch for all of my dermatology and cosmetic concerns in the future.