clean, friendly knowledgable staff. knocking a star for inconvenience of being on newbury st and…read moreparking.. don't expect to be taken exactly at your appt time so pay longer at a meter. complimentary coffee/tea. staff wear bright blue Figs scrubs that match the company color. in a private brownstone that has to buzz you in. swanky :) currently receiving laser tx (full brazilian, upper lip, forearms and underarms) and just had my very 1st session so results are TBD. minorly painful depending pain tolerance and area being lasered, but tbh i expected far worse. u have to book a consultation 1st where they go over everything and u ask questions etc. i got a groupon then added on other body areas at the consultation. 6 sessions spread by like 4-6wks (scheduling intervals vary by body area) anyway, i am hopeful for a good outcome!

Unfortunately I had a disappointing consultation at this location due to the office manager, Karyn…read more She was condescending and tried grabbing my phone out of my hand to show me payment plans even though I was not interested in a payment plan at all. I grabbed my phone back and left.

Tried Skin Laundry Watertown on a whim--next-day slot, why not? Booking was a pain (register,…read morepassword, forms, six texts in one day). I show up early as instructed, they hand me an iPad for another form and it flashes every other client's private info--major red flag. Next, a 20-something receptionist scoots in and starts grilling me on skin goals, routine, the works. I offer to discuss the specifics with the clinician who actually sees me; she says that the appointment is 15 minutes and clinician doesn't have the time, but she'll pass my notes along--second red flag. We never even snap the "before" pic because she keeps looping, "I'm allowed to ask, it's not medical medical." After five minutes of polite push-back she offers to cancel my appointment--yep, grabbed it. Whole visit was sold as a consult-plus-treatment with a provider..... which says volumes on how they treat new clients. Burned an hour, zero confidence in services, even though the clinician might be superb, first and last time. Are all their practices run this way, or was i just unlucky?

They are very professional and I really love my service thank you so much for my laser facialread more

I've been receiving laser hair treatments here for a few months now and have been extremely pleased…read morewith the service and results. They came recommended to me by a friend, and I have since referred others their way! Dream Spa offers a super wide range of services and have a flexible appointment schedule- I have never struggled to secure a 6pm appointment to avoid interference with my 9-5. Highly recommend them for laser hair removal, facials, and any other services you might be seeming!

The ladies at this Spa are extremely professional and courteous. I have been coming regularly for…read moremonths. The results were better than I could have imagined. These ladies have helped me improve my quality of life and I've made some amazing friends along the way. If you're serious about make improvements or enhance your features, then I recommend Brookline Med Spa.

I don't know why, but I had never seen a dermatologist before, and neither have most of my friends…read more My new PCP insists on having skin checked yearly as a standard procedure--I guess it IS technically an organ so I don't see why people don't check that along with their eyes and everything else every yr. So, she referred me to Dr. Lester. He and his staff are really friendly--in fact, his physician assistant is borderline cheerleader in peppy-ness. Makes a visit a lot less annoying and it makes me wish PCPs and pretty much all other doctors were as attentive and friendly as Dr. Lester and his staff. I do have to say, though, there were Restylane and Botox ads all over the place (as expected at a derm's office), but after staring at them for a good 15 minutes, it really makes you start thinking you have wrinkles where you don't...ah, the power of advertising.

I'm a regular patient for over 10 years. I see Dr. Lester for 6 month full body scans and some…read moreother dermatological concerns. He's a great doctor; very personable and present, knowledgable, consistently on time and explains things and answers all questions. He is highly organized Dr. Lester does not keep patients waiting and when you see him he is thorough yet direct and to the point which I appreciate. His staff members are professional, organized and friendly. I feel I am in totally competent and caring hands with Dr. Lester. Based on my regular contact with him for over a decade, I recommend him highly.

I've been seeing Kelly Buchanan for skin checks and funky moles for three years now. She's amazing…read more She's always super friendly and knowledgeable. She always makes sure that I understand what she's doing and why. I always leave feeling like I'm safe and well taken care of. She has removed parts of my body with a razor blade multiple times and I still like her this much. (Biopsies! Even those don't suck here). I'm very burnt out on doctors, but coming here is a pleasure. Front desk and receptionists are also always pleasant! I've never had any trouble scheduling or billing.

I've been seeing Colleen Gaffney for several years now for routine skin checkups. She is kind,…read morepositive, and straightforward in her instruction. I feel confident walking out of my appointment that I've had good care. I've found the rest of the staff to be pleasant to interact with as well!

I've had electrolysis around Boston, and around southern California…read more One of their people is in a class of her own, when it comes to electrolysis. I have very thick facial hair, and one time, she cleared my face in three hours. I hesitate to mention it, because it sets a bar so high, but even if she did half as much, she would have done more than most people would done in more time. I heard that she may be dealing with a repetitive motion damage/injury. I hope she takes care of herself and heals up. I'm thankful for the help she's done.

I went in for a microdermabrasion, Wednesday, Dec 27,2017. I really wanted to love it. The ladies…read morethere were all so nice but I must admit, the process was not as relaxed as people sell it to be. I figured the pain might be worth it-- while the lady was really rough on my skin, I trusted that she knew what she was doing. After the microdermabrasion, my face was red in all different areas. I figured it would heal after some time. Days, weeks have gone by and there has been more scars on my face than prior. I'm really unhappy about the results. I was reluctant about posting photos of my face but I dont even care anymore. The following Friday I left them a voicemail, asking for some helpful advice on what I could do or a potential refund. It's been over 2 weeks and I still haven't heard back. I truly hope there is good reason behind why I was treated in such a manner. (Might be in a different order) 1st photo: Photo of my face while I sat in the waiting room. 2nd photo: Immediately after the session I went to the bathroom. My face had never felt as abused as it did that day. 3rd photo: 2-3 days later. Scars that never existed prior to the session, begin dto appear. My skin felt like it had been scraped against concrete. It no longer felt soft, it was rough and gritty. Today, it's been more than 2 weeks and these scars still remain.

I've been coming to Skin Spa for a while now. A friend recommended them after she went here before…read moreher wedding. I saw a deal for them on Gilt so figured, why not try them out. I got a facial and massage my first time there and have been hooked ever since. I get regular hydrafacials here and started laser hair removal too. The hydrafacials have really transformed my skin. I love them and always leave there glowing. The laser treatments have been going well so far - I wouldn't call them fun or relaxing by any means but they're effective! The staff here has always been super lovely. My usually aesthetician moved this year so I started going to new people (I can't remember their names) but they're also lovely. I'll also note that spa treatments are not cheap but skin spa ALWAYS has a deal going on so you can get good discounts and once you purchase a service, it doesn't expire. I love them.

I used the med spa part of this business. While the service itself is okay, there is no consistency…read morebetween how the procedure is done. Everyone is doing it differently, some charge you for a calming mask, some give it as a compliment to the service. I found it very confusing and frustrating. The worst is their behavior around tipping for med spa services. They blatantly and aggressively tried to get me to tip for those, literally trying to shame into paying it by loudly requesting a tip in front of everyone at the front desk, in addition to a big tablet with a tip suggestion (of 20,25 etc % expectation clearly listed) shoved in my face. This is a shady practice trying to indicate to a patient that this kind of tip is expected on a med spa procedure. Industry norms within healthcare generally favor transparent, all-inclusive pricing rather than gratuity-based compensation. This principle typically applies to services provided within medical spas, regardless of whether a specific treatment is performed by a medical provider or an esthetician. Because the service is offered under the medical spa's clinical umbrella and within a healthcare-related environment, patients reasonably expect the advertised price to reflect the full cost of care. Soliciting tips in this setting can create confusion regarding pricing, blur professional boundaries, and undermine the distinction between healthcare services and traditional hospitality services. The business acknowledges med spa separation from their day spa services. You receive multiple emails, forms to sign, etc. indicating a treatment that is treated as a procedure done under medical setting. It should be left to a patient discretion to provide a token of gratuity if they decide to do so, but in the med spa setting, there should not be expectation of the same tipping practice as for the traditional day spa services. I was very taken aback by these practices. This behavior was not present at other branches, but unfortunately those have been closed or will be closed.

Excellent center with top notch dermatologists and wide range of services for every type of skin…read morecondition. I highly recommend MGH for dermatology care.

From entering Dr. John Trinidad MD office, lots of big smiles. I was quickly greeted by a well…read moredressed greeter named Rod. He escorted me to a clean spotless procedure room. Everyone in clean MGH uniforms. Next walks in Patricia Principe, from Southern California here to learn from the amazing John Trinidad MD. She checked me out from head to toe. No rush, just did a very thorough procedure. Finally minutes later walks in a Big smile Dr Trinidad. Once again he does another head to toe check out. In this weird world of knowbody can do anything right, this proves me totally wrong ! John Trinidad MD and his team are one of the greats. So wahooooooooo Dr. Trinidad