Unfortunately, my experience throughout the Accutane process at Skincare Physicians has been…read moredisappointing. The biggest issue was the lack of communication. As a first-time Accutane patient, I often felt like it was assumed I already knew how everything worked, and when I didn't, there was very little guidance. The scheduling department was also very rude at times. After hours of trying to get in touch with someone, I was told I couldn't be seen until August and was made to feel like the situation was entirely on me. Only after finally speaking with a nurse was I able to get the help I needed. At my fifth appointment, I was suddenly told my insurance didn't cover out-of-state visits, despite having already been seen there multiple times without anyone ever mentioning this. Had I known that from the beginning, I could have planned accordingly. I take responsibility for anything I may have misunderstood or missed, but I wish the office would also acknowledge that better communication could have prevented a lot of this. I'm only staying to finish my Accutane course, but overall this experience has been emotionally exhausting. Anyone who has struggled with acne knows how difficult that journey can be, and I wish I had felt more supported throughout the process.

I've been seeing Colleen Gaffney for several years now for routine skin checkups. She is kind,…read morepositive, and straightforward in her instruction. I feel confident walking out of my appointment that I've had good care. I've found the rest of the staff to be pleasant to interact with as well!

Switched to Dr. Eva Balash because Faulkner was more convenient than driving into Longwood. Well,…read morewe could drive to Longwood and back AND STILL BE WAITING to be seen! DO NOT WASTE YOUR TIME. My husband has been waiting for over an hour on my daughters first birthday. We will be switching dermatologists AGAIN.

Dr Eva Balash is the best dermatologist I have ever been to! The best!…read moreI have adult acne. I have been trying unsuccessfully for over 30 years for the miracle cure. Dr Balash was the only doctor to have cleared up my skin. My skin has never looked better. She has me on a treatment plan with a cleanser, topical antibiotic and a retinoid cream that has completely eliminated blackheads, pimples and the occasional cyst that caused me distress & scarring. Yes, her staff may be a bit incompetent at times (with the exception of Olga - she is a sweetheart). But Dr Balash is a gem, and I will never go to another dermatologist again. I would recommend her to others!

I feel years younger after service there. I had Botox and fillers, and made an appointment for a…read moreHydro Facial. Real comfortable experience!

Nurse Ifeoma is the best! Always a great experience here! Good results and friendly & knowledgeable…read morestaff

Dr Hong is the absolute best doctor I have ever been to for cosmetic procedures …read more Not everyone is good at injecting Botox/dysport but Dr Hong is one of the rare few who knows exactly how to place it and how much to make you look youthful and fresh and always natural. She has all of the state of the art machines and procedures, and bright beautiful office space. Not only is she a consummate professional but I also really love her as a person and am so happy that I discovered her when I moved back to Massachusetts . She is truly a gem!

I was new to the city and searching for a provider for injectables. After researching online, Dr…read more Hong came highly recommended for both her expertise and her thoughtful approach. I've always struggled with feeling like my lower face was starting to sag, and I hadn't found anyone who truly understood how to address that concern--until I met Dr. Hong. Dr. Hong is an absolute gem! She is not only incredibly kind, but her talent is unlike anything I've ever experienced. She offered thoughtful, customized recommendations and achieved the most natural, beautiful results. I genuinely feel like she took 20 years off the lower half of my face--without ever making me look overdone. What I love most is her whole-body approach and her commitment to constantly seeking out the newest, cutting-edge trainings. I'm so excited to continue implementing all of her ideas. Dr. Hong will absolutely AMAZE you!

I have been a client since Niki and Karen opened this business. From the first apt till now I have…read morefound DMA to be the pinnacle of what and how a business should be. The Spa is always immaculate, comfortable and a place I truly enjoy going to for treatments. Recently I had booked a two hour apt. for cool sculpting and my daughter who just had a baby ended up in the hospital so I had to stay to watch the baby and unfortunately had to cancel my apt at the last minute. Niki was understanding and compassionate, she even followed up to check on my daughter days later. I find Niki and Karen to be thoughtful, kind and professional. I hate when my treatments are done, I would love to stay all day being loved and pampered with top notch services.

From the office manager to the exceptionally skilled nurse my experience was perfect!!! My results…read morehave been exactly as expected, I am very happy !!!

They never pick up their phone calls. You leave a message and they don't get back! If you listen to…read morethe answering machine and make an appointment online, it doesn't really change much because I did that I showed up in the place was completely lights out nobody was there!

The people are nice but I really think they need a new laser. The machine at this place didn't work…read morefor me at all, which I thought was odd considering I'm a great candidate for laser... extremely pale with dark hair. I went elsewhere and the experience has been night and day. The place I go to now has a newer machine and I'm actually getting results. I was getting so frustrated because it's a lot of pain to go through for no results. I feel bad leaving a bad review but I know how frustrating getting rid of unwanted hair can be and it is an investment

THE NOSE KNOWS I…read morewas facing something that had quietly become overwhelming. My nose had collapsed to the point where breathing through it was nearly impossible. Nights were restless. My ear felt constantly blocked. And the solutions I was being offered felt... drastic. One highly regarded local surgeon told me my case was so extreme that cartilage would need to be taken from my ear to rebuild my nose. He warned my nose would widen significantly and look very different. I was willing to accept that. I just wanted to breathe again. And also my hearing was lessening. I wanted to be able to hear again thinking maybe that they were related. But something in me hesitated. Then I remembered Dr. Jacob Tower. Years earlier, I had met him when he was at Lahey Clinic. A deeply respected ear, nose, and throat specialist with extraordinary skill in facial aesthetics. I reached out, and he responded immediately. From our very first conversation, everything changed. Dr. Tower didn't just see a "difficult case." He saw a better path. He explained clearly, thoughtfully, and with remarkable depth, what was actually happening, and how he could restore not just structure, but function... and quality of life. He invited me to come see him right away at The Spiegel Center. What he offered was simpler. Smarter. And far more elegant. I booked surgery on the spot. Three weeks ago today, he performed it. I remember waking up. For the first time in years, breathing fully through my nose. Effortlessly. Quietly. Completely. There were no overwhelming nasal packings, no dramatic bruising. Quite nothing like I had been warned to expect. Even more surprising... everything started to come back to life. The pressure in my ear disappeared. My hearing sharpened. One moment I'll never forget! I heard my cat meowing from the garage while I was upstairs. I hadn't realized how much I'd been missing until that instant. I ran downstairs, ready to free the cat in the garage so many times as she would follow me in and I didn't hear her cry to come out. Unaware and muted. Yes, my nose shape changed slightly. It had to. But in the hands of Dr. Tower who is not only a surgeon but truly an artist, the result is natural, balanced, and thoughtful. Not "different" in a way that takes from you, but refined in a way that gives something back. And that's what he does. He gives people their lives back...in ways they didn't even realize they had lost. At just three weeks out, I can say without hesitation: this changed my life. My deepest respect and gratitude to Dr. Jacob Tower and his exceptional team at The Spiegel Center. I've been around aesthetics long enough to recognize true excellence when I see it. And this is it. I cannot recommend him highly enough!!

Negative experience with Dr. Jeffrey Spiegel. I do not recommend him…read more The surgery I had with him resulted in several and severe functional problems. My concerns and issues were often dismissed during my follow-up appointments; many times, the doctor just left the room. After seeking second opinions, I was advised that I need surgery to address these functional issues, only then he advised that another surgery may be needed to fix his work. I received vague answers when I asked what had been done during my surgery. I ultimately had to review my operative report to understand what was done. Spiegel your patients deserve better. I hope this review helps anyone seeking surgery with him.