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    Ranella Hirsch, MD

    4.1 (15 reviews)

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    Review Highlights - Ranella Hirsch, MD

    Hirsch for laser hair removal and a general consult about what daily facial skin regimen would be best for me.

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    Atrius Health

    Atrius Health

    (113 reviews)

    Davis Square

    I wish there was a way to review different departments at Harvard Vanguard separately instead of…read morerating them all in the same Yelp review. I have been a patient here for about ten years and have mixed feelings about this practice. I have kept my primary care doctor here because that gives me access to urgent care and specialties which I like, but the quality of my PCP's office (Dr. Choi) is abysmal. You really have to be your own patient advocate because no one is going to follow up on your care for you. I give Urgent Care five stars all around. I receive better care there than I do at my PCP's office. They are open evenings and weekends and can usually see you the same day. You don't have to wait a long time to be seen after checking in and all of the providers are thorough, competent and compassionate. They take their time and don't make you feel rushed. In addition, the nurses are great at following up about any lab results. If you need help with something routine like a UTI, yeast infection, cold, flu, a skin abrasion, etc you will receive quality care. Honestly, urgent care is the best part of being a Harvard Vanguard patient. Whoever runs the urgent care clinic at Atrius deserves an award. I also like their 24/7 hotline where you can call any time to speak to a clinician if you don't want to go to the ER and need to talk to someone before urgent care opens the next day. That's something other healthcare systems including Mass General Brigham do not offer. My PCP's office is another story. I give them 2 stars and that is being generous. -- First of all, expect to wait several months to get an appointment even if you are an existing patient. The best way to be seen sooner is to go through the Medical Assistants who have override authority over the doctor's schedule. It's best to bypass the front desk receptionists. If you need care the same day, you may be able to see a nurse practitioner, but I've found them to be incompetent at the Somerville location. Dr. Choi's NP Genevieve misinterpreted some of my lab results which led to complications for me, so if I need to be seen ASAP, I simply go to urgent care. -- Second, expect to wait at least an hour to be seen after your scheduled appointment time. They double book and try to cram as many patients in as possible. The Medical Assistant will take your vitals etc and then you just sit there waiting and waiting and waiting to be seen. When my doctor finally arrives she is rushed and after 15 mins she told me she has five flashing messages telling her she is late for her next patient! Totally unprofessional for her to tell me this and she is the Chief of Internal Medicine. If you're going to make me wait that long at least give me your attention while I am there! My doctor (Dr. Choi) did not have time to finish reviewing my concerns at my annual physical, so she made a follow-up appointment for three months later. That's right- three months! Oh, and forget about anyone following up with you about labs or anything else discussed during your visit. I often have to call three or four times to get a response to a message. -- I will say that referrals are generally handled quickly here. If you ask for a referral, someone besides the doctor can put it in and I usually receive he a call from the specialty department within the next few days. Harvard Vanguard could significantly improve their patient experience by not making patients wait so long to be seen and being present with patients during their visit instead of trying to rush people in and out as fast as humanely possible. I understand that this is the status quo these days and isn't unique to Harvard Vanguard, but I have friends who have had better experiences elsewhere and might wait 20 mins to see their doctor as opposed to an hour or more. Also, this practice is not open minded about complementary medicine or functional medicine. If that's something that is important to you, you're best to look elsewhere.

    Had an appointment today. I live 22 miles west of Somerville. Getting there was easy, but it took…read moreme longer to find a place to park than it did to get there. They do have parking ($6) but it is down Buena Vista Street, and not visible from Holland street. Lots of road construction made navigating the area confusing and time-consuming.

    Ranella Hirsch, MD - dermatology - Updated May 2026

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