An amazing doctor, bedside manner and all. Havee seen her for over 20 yearsread more

The one star is for the helpful desk staff and the nice office…read more I'm taking away four stars because the doctor's demeanor just sucked. This is the most unpleasant experience I've had with a doctor in some time. First, she was accusatory (why are you here?), almost scolding me for coming in for an annual checkup. She was cold, condescending, dismissive and SO palely unrealistic. When I copped to going to the beach on the weekends and getting some moderate sun exposure - with SPF 50, a sun hat and an umbrella, always, she asked (was it smugly?), "well......would you ever consider changing your lifestyle to stay out of the sun?" Oh yeah, I'm going to stop all my outdoor exercise and activities - biking, running, tennis, skiing, hiking, snowshoeing, kayaking, etc - and have overweight kids. That sounds like quite a lifestyle change. Why didn't I think of that sooner? Additionally, she seems to be that type that suggests you cut every dot off, to hell with the scars. Seems a bit excessive to me. Back to MGH I go!

I feel years younger after service there. I had Botox and fillers, and made an appointment for a…read moreHydro Facial. Real comfortable experience!

From the owner: Aesthetic Dermatology clinic owned an operated by Katie O'Brien, a dermatology nurse practitioner…read morewith over 15 years of experience in the industry.

I have been wanting to get laser hair removal for years but have been scared of the risks of laser…read morehair removal as a black woman. Dark hair on dark skin is the hardest combination for this, most lasers have been designed for light skin and dark hair. For me it was important to find someone that not only had the right laser (Nd:YAG 1064nm) for my skin tone, but also someone who had experience treating someone that looks like me. I felt confident enough after my consultation with Dr. Graber to make my first appointment for laser hair removal. The only reason this place doesn't get 5 starts is because it is impossible to get someone on the phone to answer questions. I understand that they are extremely busy, but I had to call 5 times between Friday and Monday to finally get a response while I was in the car on my way to my appointment which was frustrating and scary before my first laser removal appointment. I ended up getting there early so that I had time to ask all my questions. Though I did feel a little rushed at first, when a said I had a couple questions they immediately got the doctor so I could speak to her before we proceeded. After that I felt relieved and much more comfortable proceeding with the laser treatment. In hindsight, I think this is so routine to the nurses and doctors that work there they probably thought I was a repeat patient and didn't anticipate me having questions. But as soon as I spoke up they were much more attentive and explained everything that they were doing along the way. I left feeling good about my overall experience and I think my next visit will be a better one now that I know what to expect. I've only just started laser hair removal treatment so I can't say yet how well it has worked but I have no negative side effects and have been able to go about my life normally after the first treatment.

I went here for a skin check and was promptly reminded that I would be charged for any questions…read morethey answered not related to a skin check. It felt really discouraging and I felt like I had to watch what I said to avoid paying extra fees. They ended up finding an abnormal mole and significantly downplayed the size of skin they were removing. The stitching job was poor and I now have a giant scar when I thought I was getting a small removal

Sad to learn the wonderful Dr Cunningham has retired. I went to her for years and was always…read moresatisfied.

Dr. Cunningham is a true professional, master of her trade (and rockstar in my book)…read more I had an urgent issue pop up and they managed to squeeze me in, take care of my issue and put my mind at ease. This team is genuinely efficient and the care is second to none. Absolutely worthy of a 5 star review.

I love this office. I've been treated by Dr. Krauss, Dr. Norden, and Chris for a combination of…read moremedical and cosmetic services. Each is professional, very knowledgeable, and understanding. I also appreciate how smartly the office is organized and run -- esp. given the complexity of managing many patients with multiple treatment issues and billing paths. And a shout out to the office staff who make it all work seamlessly. Onetime I unknowingly cancelled my appt & when the office realized my mistake they quickly helped me reschedule the appt. so I didn't disrupt my treatment schedule. I recommend them highly.

I've been using a doctor at this practice for a few years for eczema and other medical skin…read moreconditions. Generally she's been fine but keeps insisting I do patch testing to solve everything. Recently I've been dealing with a skin issues for over 2 months with no solution other than patch testing. Decided to leave the practice for another doctor who seems more suited to my issues and has better diagnosis skills. Very upset.

I will never set foot inside this doctor's office again. I had waited over 6 months to get an…read moreappointment. When making the appointment, I didn't feel like I needed to divulge all the reasons why I'm coming to see a doctor to a RECEPTIONIST, so I said I'd like to speak to her about some dermatitis. When I finally had my appointment today, the office assistant was quite adamant that I could only speak to her about the ONE thing I came to speak to her about because they had only allotted enough time for that. So, the doctor just absolutely refused to talk to me about ANYTHING else. It was a serious mind-fuck. Isn't a dermatologist supposed to check your moles or something as part of a routine visit? I felt completely rushed and disrespected - it really ruined my day. And the worst part is that they were so nice and pleasant about the whole thing. I get it. Doctors get paid for procedures they do, not to listen to you complain about how you don't like your complexion. This one will probably be more interested in me when I'm 40 and wanting Botox or skin resurfacing or whatever the fck the bored housewives of Arlington get for their bdays. This was a real disappointment. After reading reviews about a doctor who listens, I experienced something altogether different.

Dr Hirsch does not strike me as the type of Doctor you select for a "routine visit". The woman is…read morerenowned for cosmetic and laser dermatology, which is why I waited for an appointment. In my case, I decided to see Dr. Hirsch for laser hair removal and a general consult about what daily facial skin regimen would be best for me. The woman is adorable. She is full of energy and possesses a staggering wit. More importantly, she is devastatingly blunt. If what you want is unrealistic, she is going to tell you, and I think that is an extremely important characteristic for someone in her field. Luckily, my expectations were feasible, and after a thorough chat about my skin and what over the counter products I could use to keep me looking younger longer (which, although admittedly rather expensive, have been working like a charm!), I was ushered out to schedule the actual appointment for my procedure. The ensuing appointment was just as great as the consult. I am sure I looked slightly nutty in protective eyewear (lasers are bright!), a medical gown, and a hair cap. Yet somehow, Dr Hirsch put me at ease. She even gave me a stuffed animal to hold on to during the procedure. The day after the procedure I was surprised by how red the treated areas looked. It was a little scary! I called the office and the office manager took my information. Soon after, Dr. Hirsch rang my phone and walked me through my concerns. The redness was normal, but she was never condescending, and she even called me each day for 2 days thereafter, just to make sure I was doing well! And the results of the procedure?.... SO GREAT!! I will definitely consult Dr. Hirsch for all of my dermatology and cosmetic concerns in the future.

We love Dr. Stephen Kovacks,MD. He has doen 22 Mohs surgeries on my husband for skin cancers. Dr…read more Stephen was had to do some extensive Mohs surgery on numerous locations on his face,arms and hands. The last one for his nose was extensive.His work was difficult and he painstakingly repaired his nose,hardly noiceable. His nose looks beautiful. We will always choose to come back toDr. Kovacks if need be. Thank you Dr.Stephen Kovacks. Thank you Dr. Brian Lester for recommending him. Sincerely Dana Whidden*****

MOHS surgery just under the left eye. Pleasant visit. Painless healing. No visible scar. Can't beat…read morethat.

I have recommended this Dermatology practice to so many people…read more I have been to three of the locations now, and they are all excellent. If I have an urgent issue, Lena at scheduling has been phenomenal at getting back to me with a cancellation spot. Without an urgent matter, it's usually a 2 to 3 week wait depending on location. Dr. Dawn Baird is who my daughter and now I, typically see. She is extremely thorough and is excellent at avoiding pain. I do not know how she does it but the couple Novocain injections she administered was 100% pain free. I did not even feel a pinch. I forget her assistant's name, but the two of them work great as a team. Dr. Baird is not your typical dermatologist. She takes pictures of everything and dictates extremely thorough notes, to the point where I have no idea what she's talking about, not that it matters because she simplifies it afterwards. I went in for a very awkward procedure, that she turned simple and easy .... as if it was nothing. And let me tell you, it definitely was something. A little advice... Don't bother with compound W - all it did was make a mess. Great patient bedside manner and a very soft, empathetic touch. If you or anyone you care about has H.S (Hidradenitis Suppurativa), this is the facility to go to. All the doctors are knowledgeable. In addition to Dr. Baird, Dr. Rowe (and a few others) treated my daughter. Knowledge, kindness and listening are the features that stand out the most. Prior to AP Derm we went to Beth Israel in Boston. We have our favorite doctors there too. But, there is no need to commute that distance when these doctors are equally talented...and give you more time. Dr. Baird actually gave us more helpful info than B.I. - we never feel rushed. That's important.

I have been to Dr. Muz several times, most recently when he squeezed me in at the last minute…read morebefore he left for the day. He takes time to listen, educate, and explain, which I appreciate very much.

Waste of time and money. Long wait with no other here. Waited 30 minutes in the lobby then 30 more…read moreminutes in the room. Did not even successfully complete the job I needed done.

Went in for face scar treatment and ended up paying hundreds of dollars for them to make it worse…read moreand leave me with more... wouldn't recommend to my worst enemy.

Want to Wish each and everyone at Joseph A Russo's Center a wonderful and healthy 2026!…read more I pride myself on supporting and reviewing exceptional Businesses, Restaurants, Medical, and many more that affects all of us! And with that said, I personally think that this venue will make 2026 a very happy one for all those using this Full Service Center! HAPPY NEW YEAR TO ALL!

I recently had a Sofwave laser treatment with Sabrina, and I am absolutely blown away by the…read moreresults. I've tried a variety of skincare treatments over the years, but nothing has come close to what Sabrina was able to achieve with this. My skin looks tighter, smoother, and more refreshed--truly the best results I've ever had. On top of that, Sabrina is incredibly knowledgeable, professional, and kind. She made me feel completely comfortable throughout the entire process and explained everything in detail. If you're considering Sofwave or any med spa treatments, run--don't walk--to see Sabrina. She's a game changer!