I'm not happy with the install of my shed. I paid $4600.00 for an 8 x 12 Sundance lean to at the Home Depot in Roanoke TX. I paid $200.00 for a man tuff shed recommended to level my spot. When he was finished it looked halfway decent. The guy that installed my shed put more blocks in and now its 8-9 inches off the ground. I wanted it to be as low as possible. I need the get a ramp just to put anything in it. I'm going to the BBB and see if I can get my $200 back since it was a waste of money to be leveled. I'm not a happy customer. read more

First of all, I am brand loyal already. We went to buy a new shed. JR was fantastic. Terms of loan were too good not to pass up. Process was so easy. They came to the house and built the shed from the ground up. Great!! No more attic for us! read more

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I am very pleased with my shed! Kudos to my sales Rep, J.R.! He was friendly, very knowledgeable and patient. he explained the details of my shed and made me feel at ease in selecting the perfect shed. He is an asset to your company, thank you J.R. for a great job, well done!!! read more

JR was great to work with. Always quick to reply to any questions. JR also worked hard to get us the best deal. Jose and Abraham did a great job with the install as well. We needed a small modification which they took care of with no issues. Thanks again! read more

JR was wonderful to work with. He was extremely knowledgeable about the height limits for our city and that sheds over a certain square footage require a permit while smaller ones don't. Couldn't be happier with his attention to detail and going the extra mile for us. We were also happy that we could get a high quality shed completely customized and built in less than a week. read more

I would like to thank JR Rivera the rep that we went through in helping us with the City of Fort Worth in getting our 2 lots rezoned into one and then helping us get a Building Permit from the City. He walked us through the whole process and went totally beyond in dealing with the city and our project. He insured that all internal Tuff Shed processes and work on our building was done properly and in the most efficient way. He kept us up to date on all target dates and activities. Job well done! Would also like to thank Javi and Marco, who were the builders used by Tuff Shed to construct our Garage. It was one of the bigger units that Tuff Shed sells to the public (22 x 40). They put it up in 2.5 days which included very cold weather and rain. They always started very early and stayed until late in the day. read more

DO NOT DO BUSINESS HERE! They will hold your money hostage while delaying and rescheduling installation. Purchased beginning of May, it's now mid July, they now want to reschedule for the 2nd time for October. I had to take a vacation day to be home for the rescheduled install- still no shed. If get you get tired of their awful business practices and mistreatment, they want to keep a percentage of your thousands of dollars because "you're requesting to cancel, and there's a cancelation fee" I don't normally complain, but if this review prevents one person from being taken advantage of it was worth the small effort of speaking up. read more

I learned that Tuff Shed sold in Haltom City represents the manufacturer. Home Depot sells Tuff Shed as a distributor for the parent company, but the real difference is in the service. Everyone knows that getting an informed salesperson at HD is difficult at best. And even though one wouldn't think so, there are many nuances to consider when purchasing a shed. That's where JR from TS in Haltom City excels. He brings to light many considerations that a sales person at HD wouldn't know about much less address. JR is an excellent source of knowledge, he is honest, he follows through and I would buy a shed from him. read more

The shed is perfect, very well built and solid. We even went with a cheaper version with less upgrades and it is still very solid and roomy. We have no complaints. We purchased online after designing it ourselves. The builders came out about a week later and built it in about three hours and JR provided excellent customer service and communication throughout the deal. Definitely would recommend! read more

I emailed for support on repairing rotting siding on a 8x16 shed but never received any reply. Good construction except for any follow up on maintenance. Be careful. read more

Our experience from beginning to end was great! The crew that came out was nice and efficient and made sure we were happy with everything ! The even trimmed the tree that was around the shed so it wouldn't be touching the roof. Now we have a lovely shed in the back yard and more room in the garage. We are a very happy customer ! read more

We just had our 3rd Tuff Shed built. We didn't have any problems with the first two. We were scheduled to start the construction of our 3rd building on March 17th. We received a call a day or two before the start date. They told us they would now be starting on March 19th. On the afternoon of March 18th I called Tuff Shed to confirm they would be here in the morning, they told me they weren't going to start until March 21st. When the installers showed up on the 21st I asked them if they could frame up a 7' and 9' wall inside the building for us. I told them we would pay extra (cash) for their services. They said sure. I told them to get me a material list and I would go to Home Depot and get the supplies. I was told they would get the materials from their supplier, it would be cheaper. I said that would be fine. Fast forward to March 27th. The crew was here finishing up the job. When I asked about the walls, the guy kinda stuttered and said he didn't know if they had time to put up the walls, he would call and find out. He never contacted me, they just loaded up and left when they were done. Now I'm having to scramble around to try to find somebody to frame up the walls. We have the plumber and electrician scheduled to show up on Monday. If they weren't going to do what they told me they would do they never should have told me they would do it. I will never use Tuff Shed again. read more

Do not use this company if you want your shed in a timely manner. We have currently been waiting 2 months. They moved delivery date back even another week. They were supposed to be here today. They have waited until the last minute to call and tell me "their guy has truck trouble". Very unprofessional. Now I have to wait another 5 days. Now I have to burn off PTO for nothing. NOT HAPPY. THEY BETTER SHOW UP SATURDAY!!! read more

Do not buy a Tuffshed from any Home Depot in DFW. You will go through all your medication, just putting up with their incompetency starting with the Tuffshed sales manager all the way to the the scheduler that text me the wrong dates for delivery. Buy from someone else. I bought a custom built from a local and it got here faster than the Home Depot display !! and Yeah you should be able to pull my name, so when you get reprimanded. You can thank me....Tuffshed won't let you leave a review. I wonder why??? I'm sorry Home Depot Cleburne TX, but you're just as bad for allowing a company to do this to your loyal customers. I got the Toughsh*t attitude from Tuffshed. Roger the installer was great and kept apologizing. Wow after 12 hours of waiting nobody ever called. I had to keep calling for updates. I want a job at Tuffshed, but I'm not lazy. read more

This is the second shed we have had built with tuff shed. We couldn't be happier. They are professional. The sales consultant came to our house, helped us pick a location, size and style. I highly recommend them. read more

I've had a good experience with the folks at Tuff Shed. Gene made sure I got what I wanted and Jonie (sp?) ensured I got a crew that could do what I requested, which was a special anchoring to the slab I had poured. The barn style pro line shed looks awesome, it's stout, and the crew was incredibly fast. I would definitely do this again. read more

With our recent shed purchase, JR, the representative at the Haltom City location, earned our trust. JR is a top-notch, knowledgeable salesman and he provided us with a level of professionalism that seems to be more elusive these days. Highly recommended. read more

Excellent experience with JR walking me through the entire process and helping me determine what size shop I needed as well as the loft, the shelving, etc. they were very helpful with a flexible assembly schedule in light of the fact that I had several other subcontractors working on the same construction site. The assembly took one day and it turned out perfect. I highly recommend JR in Holtom city to anyone who is thinking about adding on a shop or a shed to their property. Thank you JR For your high level of customer service and professionalism. read more

I scheduled twice and twice they cancelled on me on the day they were supposed to show up. I told them that if they cancel again, I'm going to their competitor. I got them through Home Depot's Red Beacon which obviously doesn't matter. The service is horrible. Never again. read more