We had two 10x10 lockers here and the only good things were the price and the office staff,…read moreespecially Mackenzie. There are deep potholes that never get fixed, mice, huge cracks across the outdoor storage locker floors, front gate that was broken for months, allowing anyone to just drive right in, even a skunk that stunk the building up for days. Not to mention that awful talking head box in the office. Cringe. In the end, the last straw was a HUGE, unexpected rate increase that put the price higher than their excellent competitor (begins with an M and ends with abeys). I loaded up and am now enjoying being in a professionally run facility while paying over $100 less than Prime. No skunks, but I can live with that.

This is THE MOST unethical self-storage company I have ever encountered. When Prime acquired…read moreGuardian Self-Storage (a nice, family-owned facility) in the Hudson Valley, they not only raised their rates, they reduced the quality of services. Now, "temperature controlled" means they heat only up to 55 degrees and "cool" down to 80 degrees. Guardian kept the temperatures at around 68, which is what a customer deserves. I also heard that the head honcho at Prime told his employees to charge customer some fees without notifying said customers first. When an employee refused to do that, insisting on making a courtesy call, that employee was fired for insubordination. Prime seems to hold its customers in contempt, squeezing every penny out of us and offering no true security or good service in return. It's disgusting to think that a company is run by a man with no decent goodness. I usually don't post reviews but I feel it's important to protect those who might be hoping to store their belongings in a truly temperature-controlled unit.

Thanks to Jason and Jessie for their help with my making a payment by phone. Both were very helpful…read moreand courteous in assisting me . I have always found them to be a big help in making a payment this way for my container rental.

I Needed to rent a storage container for a project an hour south west of Albany, so i reached out…read moreto Jason at A-Verdi. Requests for pricing, clear and accurate invoicing, prompt delivery and pick up and amazing communications are always the regular when dealing with them. It's always a pleasure working with Jason and Alexis.

Debreen was fantastic with getting our clutter out, even under tough circumstances. It was after a…read moredeath in the family, and she worked with the widow wonderfully, and was very tolerant of our need to reschedule frequently to attend to family matters.

From the owner: Clean-out & Organizing Services for your Home or Business…read mored.o. organize can help you gain control - from your home space to your workplace... and everywhere in between. Attics, basements, bathrooms, bedrooms, closets, craft and hobby rooms, dining rooms drawers, estate clean out/organization, family rooms, garages, home offices, kitchens laundry rooms, living rooms, moving/relocation, mud rooms, nurseries, pantries/cupboards, playrooms, sheds, small businesses, staging homes for sale (de-clutter your home to increase its appeal to prospective buyers), unpacking/new home set up, workshops We will evaluate the entire organizing project; take control of the situation, help you decide what to keep, donate, sell, or trash, and set up systems to enable you to maintain the space clutter-free.

Very communicative, punctual and friendly. Worked neatly and repaired the issue (not only replacing…read morea part!). Pricing is fair and transparent. Highly recommend.

From the owner: Barrett home services finds problems others can't. I have…read morebeen a troubleshooter my whole life, but for almost 20 years now professionally. Allow me to get to the root of your problems to keep them from cropping back up.

I'll be relocating soon and just did a quick search of storage facilities. I had a chance to stop…read morein to The Albany Menands storage, the two women that were in the office were really helpful wonderful. I'll be making a reservation soon.

we were so upset when we arrived last monday 7/13/26 and saw the condition of this place. the…read morebuilding looks nice from the outside and it is beside an apartment complex that appeared to be lively and in good shape--so we were shocked at how unsafe we felt inside the self storage, both in terms of leaving our belongings in the building for any amount of time, but also for our personal safety. we had rented the unit based on these reviews that said no one was even able to access the upper floors without management letting them up. instead we arrived (with our four-man moving crew and 30 ft truck full of our belongings) to find the "coded" gate totally open to the road, zero staff on site during business hours, and every single outer door unlocked. the elevator was fully broken, trash was piled in vacant units with their doors wide open, a transient was smoking (not weed) out of a clear glass pipe on the third level, with his liquor bottles and garbage spread out across the floor and music blasting like he felt completely at home. we decided that even though we had no other place to take our stuff and the movers needed to leave, under no circumstance could we stay one minute longer here. a bright spot in our awful day was how responsive the StoragePro corporate team (who are based on the west coast) were to us when we couldn't get anyone on the phone at albany-menands and then arrived with our whole moving crew to an empty office and all the rest of it. those kind folks did refund us our money after we filed a report about all this, but i still feel compelled to share this experience with anyone researching safe storage options, since the existing reviews on here do not accurately reflect the current state of this facility. my husband did later have a phone call with the person who was out that day with a family emergency, and while i understand that emergencies arise, that still does not change the reality of the physical state of the facility or its total lack of security and oversight. we consider it a blessing that everything worked out the way it did and we were able to see the true state of affairs, rather than foolishly leaving our things there.

We needed to have our 30 year old patio door replaced as well as some additional material added to…read morethe ceiling in our garage. After doing my research I selected this contractor. I was contacted by the owner himself, Eric, and I was immediately impressed with his professionalism. He came out to give us a quote and recommend a door manufacturer that would best suit our needs. We agreed on a price and a date to do the work. Eric and his crew arrived exactly on time and did an amazing job! The work was done with great care and after it was completed Eric made sure that everything was cleaned up. We are extremely happy with Eric and the work he did and we give him our highest recommendation. He is one of the most professional contractors that I have ever dealt with and he stands behind the work he does. A wonderful experience!

From the owner: Next Level Contractors is your Capital District roofing specialist, handling every step of your…read moreroof installation or replacement from start to finish. NLC is fully insured and has over 20 years of roofing and window/door installation experience with a dedicated team of professionals with over 100 years of combined experience. We strive to bring excellence, reliability, and personal attention to every project. We take the time to understand your needs, explain your options clearly, and deliver quality workmanship you can count on. At NLC, it’s all about making the process easy for you and protecting your home for years to come. Reach out today to discuss your project and get started with a straightforward, no-pressure consultation.