Eye exam and glasses. Not much of a wait time and dr was…read morevery informative. Front desk person at check out wasn't your usually friendly Texas employee!

I went to this optometrist for years and I always had great service and customer care From start…read moreto finish. However in the last couple of years it has been the worst. Turnover every time I contacted them or went in. On one occasion my glasses that I had not even wore myself were on one of the workers face as she was asking the other employees .."how do I look?" Then I was called back to try them on. When I asked the same person that had been wearing my glasses how were they? She acted dumb. Come to find out my bifocals were never put in the lense .. when I have been wearing that same proscription for years. In addition, I was asked to pay an additional $100 dollars plus to correct their mistake. the excuse I received "we don't know you wear bifocals and you didn't tell us, you had to let us know." ( I thought the prescription was written out or in the system from the examination from the Dr) "No we don't look at that" ???? I tried again a year later only to be put on long holds and a balance that I didn't even owe. side note: I have insurance I always pay my balances and I've been having to use readers for 2 years alongside my old glasses with no bifocals) No call backs, no communication. I love the Optometrists, but the front desk staff and management needs some training and learn office etiquette. Disappointed

If I could give 0 stars I would. My appt was at 10:00. The front desk lady was curt but efficient I…read moreguess. The tech was very nice and friendly. However, I waited an hour to get into the doctors chair and then another 5 minutes for her to come in. I told her I was ready to walk out, bad first impression. She said she had a patient who got a piece of metal in his eye and needed immediate attention. You know I would have been okay, but, they could have come and said they there is an emergency can you wait 30 minutes or do you need to reschedule. The dr really seemed to be miffed to me that I was upset. My time is valuable too. Would not recommend!

Very friendly and helpful staff, and a nice office. I have found prices to be extremely…read morecompetitive, and always enjoyed my visits. Dr. Densmore has a calming demeanor and appears to be very knowledgeable.

Excellent service! I needed a new eye doctor in Lubbock, and these guys fit the bill!…read more Easy to contact, schedule, and communicate with. Everyone I've dealt with is friendly and direct. There was a small issue with my glasses at the manufacturer's warehouse that caused a minor delay, but they kept me informed and still had them ready quickly! I hope to continue using them for my eye needs.

Shockingly cold and uncaring doctor. Literally spent less than 5 minutes with us and did not allow…read moreany questions or concerns about medication being prescribed, but immediately said "you need a second opinion," said goodbye, and walked out of the room. Do not recommend him or this clinic.

I recommend Dr. Bradley to my friends every chance I get. It's so convenient to be able to get my…read moreeyes examined, and botox in one spot. Aside from Dr. Bradley being incredibly knowledgable and professional, his staff is always so accommodating and helpful. Furthermore, the aesthetics center offers Cool Sculpting which my husband and I have both tried and loved! So from eyes, to botox to cool sculpting, I wouldn't look any farther than Dr. Bradley.

Dr. Ho is terrific. He's punctual and thorough. So many eye clinics schedule multiple patients at…read morethe same time and you're there for hours just waiting. Waiting here is minimal. Patient care is clearly their priority. I highly recommend him.

Sometimes there is a wait, even with an appointment. But, they are quite thorough and it is a more…read morerelaxing atmosphere than chain exam offices. The front staff knows your insurance and is quite helpful. The drs are professional and take time to answer questions. Would definitely return.

Great optometrist. He is so patient and will answer your questions. He never seems hurried even…read morewhen I can't decide which view is clearer (it takes a few flips of the machine for me to decide - each time). He is popular for a reason. You will need to plan ahead for an appointment, like 6 weeks ahead. I'm moving out of state and will miss his expertise.

Favorite optometrist ever! Plus, convenient being right next to Costco. Thorough exam from a…read moreknowledgeable doctor and a friendly and helpful staff.

New(ish) office staff. Much better experience! I took my son to Dr. Warshaw, then to a much more…read moreexpensive optometrist for a second opinion. The results were exactly the same.

I have seen Dr. Warshaw annually for the last 3 years. It's been a wonderful experience each time…read morewith him as well as his staff. Very friendly!

I would highly recommend coming here, the eye doctor was great and Juan the assistant manager was…read moreso friendly, helpful and efficient. The process was quick and easy, and I got a great deal on my exam, contacts and glasses.

Our schnauzer chewed my glasses into piece. I brought them to Eye Glasses World hopeful but…read moredoubtful they could be repaired. I showed them to the very nice young lady at the repair counter. she said give me a few minutes and I'll see what I can do. She returned with my glasses looking as good as they had before our puppy chewed them into pieces! Then she said she wanted to re-fit them to my face. To my amazement when she finished adjusting them, I asked her how much I owed her and she said no charge today. I simply can't get over the whole experience! And, I can certainly tell you where I'm going for my next exam and new glasses when the time come! EXCELLENT FRIENDLY FAST CUSTOMER SERVICE! I can not say enough about how pleased I was!