I had a wonderful experience at EnSight Vision. The staff were very friendly and professional. Dr…read more Nichols Caleb is very knowledgeable, patient and answered all of my questions. If you're looking for an optometrist I highly recommend EnSight Vision!!!!

Excellent service! I needed a new eye doctor in Lubbock, and these guys fit the bill!…read more Easy to contact, schedule, and communicate with. Everyone I've dealt with is friendly and direct. There was a small issue with my glasses at the manufacturer's warehouse that caused a minor delay, but they kept me informed and still had them ready quickly! I hope to continue using them for my eye needs.

Dr. Woodrich is genuinely the sweetest, most dedicated human being I have encountered in medicine…read more As someone who works in the medical field, customer service is of my utmost priority and it is very clear Wentz and Woodrich value that as well. All of my concerns were addressed thoroughly and explained on a level that I understood. Doc even answered my silly non-related questions. I never felt rushed, dismissed, or as if I was a burden to their schedule. I genuinely do not have enough nice, uplifting words for this team. You will be taken care of here

Very educated individual. Answered all of my questions and took great care of me. Highly recommend…read morefor anything from Eye exam to just having your eyes looked at.

If I could give 0 stars I would. My appt was at 10:00. The front desk lady was curt but efficient I…read moreguess. The tech was very nice and friendly. However, I waited an hour to get into the doctors chair and then another 5 minutes for her to come in. I told her I was ready to walk out, bad first impression. She said she had a patient who got a piece of metal in his eye and needed immediate attention. You know I would have been okay, but, they could have come and said they there is an emergency can you wait 30 minutes or do you need to reschedule. The dr really seemed to be miffed to me that I was upset. My time is valuable too. Would not recommend!

Very friendly and helpful staff, and a nice office. I have found prices to be extremely…read morecompetitive, and always enjoyed my visits. Dr. Densmore has a calming demeanor and appears to be very knowledgeable.

I was denied an eye exam after a 4 hour round trip excursion because I was in a wheelchair. I was…read moretold that if I had bothered to tell them I was in a chair they would have informed me that they could not meet my needs. And I wouldn't have wasted both of our times.

Customer service is 50/50. This is the reason AI is taking jobs. My suggestion is to pay closer…read moreattention to customer interaction when answering a call.

I was evaluated by dr Peterson. He was thorough but lacked any personality. I feel he gave me a…read moregood prescription but I also feel he didn't care if I got a good one or not. My contacts are good. But I think I could have gotten better with the other dr there. Dr ho is amazing. Next time I go there I will be in Dr ho care. He was the best. I will say that my contacts cost 360 dollars ther even with my vision insurance. So they are not cheap. I feel like you could find someone else. I will say the support staff are amazing. Super nice people.

Overall great experience with everyone in the offices! Purchasing items went smooth and easy…read morecompared to other commercial eye doctor offices that I have gone too.

We have been using Dr. Gibson for nearly 25 years. He and his staff are always very knowledgeable,…read moreprofessional and friendly. Never any problems with the eyeglasses.

If there a negative star option I would pick that option. As a nurse on my day off took my 91 year…read moreold grandma who is basically in her child like phase to see David Gibson, As you can imagine the dementia and hard to "understand" simple commands is very hard for her. I suggest you don't see older people if you are going to be a rude and act like a child yourself. I'm so blessed to work at a clinic where we treat all humans with respect and patience. I mean didn't you take an OATH as well mister. Then act like it!!! One day you will need help yourself when you get older. Would not recommend if you love your grandparents.

I would highly recommend coming here, the eye doctor was great and Juan the assistant manager was…read moreso friendly, helpful and efficient. The process was quick and easy, and I got a great deal on my exam, contacts and glasses.

Our schnauzer chewed my glasses into piece. I brought them to Eye Glasses World hopeful but…read moredoubtful they could be repaired. I showed them to the very nice young lady at the repair counter. she said give me a few minutes and I'll see what I can do. She returned with my glasses looking as good as they had before our puppy chewed them into pieces! Then she said she wanted to re-fit them to my face. To my amazement when she finished adjusting them, I asked her how much I owed her and she said no charge today. I simply can't get over the whole experience! And, I can certainly tell you where I'm going for my next exam and new glasses when the time come! EXCELLENT FRIENDLY FAST CUSTOMER SERVICE! I can not say enough about how pleased I was!