The carpet installers were very professional. The carpet looks great and everything was cleaned up…read moreafter they finished.

I contracted Lowe's Home Improvement to install some carpeting in two walk-in closets. They subbed…read morethe job out to Keller Interiors. The scheduling process was simple, and even with the current supply chain issues and labor shortage, the installers showed up the day and time window that was scheduled in-store. About a week prior to installation, I received a text to confirm the appointment. The day prior, I received both a text and a call to confirm the appointment. The caller was the actual installer, and also wanted to verify the project to be sure it was the correct one, as he was cutting the carpet to spec. The next day (installation day), I received a call from the installer to let me know he was on his way and it would be about 20 minutes. 20 minutes later, they showed up well within the 2 hour window. I showed them the location of the install, and they got right to work (two person crew). The installers were efficient. They got the job done quickly, cleaned and vacuumed. They disposed of all trash and old material that was torn out. They waited until I inspected the job and then were on their way to the next job. The quality of work and professionalism was admirable. I have seen some awful reviews for this company in other states. But my experience was the complete opposite here in Des Moines. I know much of the job relies upon the actual labor team. These two did a great job and I would happily do business with them again. Thank you!

Chris was wonderful when he came out ans did the estimate. He say down and took his time and…read moreexplained everything. The guys just left, Shawn was the lead and he went through and explained how the whole system worked and whay to expect. It rained the whole day so they tested the system out and put plastic down so as to not mess up the flooring from going in and out. ​

Blair came did a very professional evaluation. Got to the matter of my issue. Understood my…read moreconcerns. Set up follow up appointment right away. Came back in a timely fashion with text updates. Blair did the work excellently, quickly, great completion time and finished appearance was great! Blair was a wonderful service representative.

I had an amazing experience with Bonnie - she helped me pick out blinds for our new home! Bonnie…read moremade a very daunting task easy - and man did she choose beautiful things that I LOVE!!! Josh came to install - and had them down so I could see when I arrived home. They just finish our new home so BEAUTIFULLY - I was very pleased. Strongly recommend Bonnie for window coverings - and can't say enough good things about Josh's installation!! GREAT company - great people!

Came in to get a quote for carpet and laminate for our home…read more Mike was super helpful at picking out flooring and explaining everything to us and getting the appointment set up. Jodi came out a few days later and measured the flooring. Only took about half an hour and he was very professional and easy to work with and showed me the blueprint/ diagram before he left. Mike got our quote to us quickly and it was broken down pretty well. The negative is when we got our quote. It was double the price of a few other quotes we received. It was very steep for what we were getting. We decided to pass on continuing with ordering because it was double of some other quotes.

I can't say enough genuine good things about our experience with BAM. We were under the wire to get…read morework done on our basement before we were able to close on the sale. I called them when another company couldn't do the project in time. I called on a Thursday, they came out on a Monday, and started the day and a half project two Wednesdays later. The work was great and we didn't have to delay our closing. Everyone we worked with was a total professional and the basement felt amazing after they got it waterproofed. I would recommend them to anyone. Thank you!

Bam contacted me very quickly folloring my initial inquiry through Yelp. TJ came out and told us…read moreour problem wasn't with our foundation. Moisture in our breaker box was through a hole in our siding where a ground wire is located. TJ pulled out our breaker box, showed us where the moissture is coming in from and advised us on doing the minor repair. Friendly, professional, and thorough, TJ is an excellent representative from BAM. If we are unfortunate enough to experience foundation problems in the future, our one and only call will be to BAM.

Wow! I don't know where to start. I have a disabled adult son, and I lucked into a moving date that…read morewasn't months out. As a result, we had a deadline to meet for the floors, and I could not move my son into a home that didn't have smooth floors (previously had carpet). Complications arose with the original delivery (no fault of lumbar liquidators), but Cindy... she was awesome. I know NOTHING about floors, and she helped me through the process of selecting the PERFECT floor for our home. She answered my questions. She understood that I had a tight budget to work within. She knocked out EVERY problem that arose, got our floor delivered, and found installers that could meet our deadline. I wouldn't be being honest if I didn't admit that the process was stressful... moving always is, but with Cindy in my corner... that stress was reduced drastically. She had an odd challenge to work with too... I do not use a cell phone, so communication could have been challenging, but nope... she left messages when I wasn't home, contacted me by e-mail, answered the phone when I called, called me back when she said she would. It was no problem at all. I simply do not have the words for how amazing the customer service she provided is. She knows her product and is friendly and efficient, and honestly... I don't know if I've ever met someone with such good problem solving skills. It's not as simple as just ordering a floor... there is delivery and install and multiple people that are involved before that finished product ends up becoming a part of your home. She handled every step of the process beautifully, no matter what issues arose, keeping me updated every step of the way. Thanks to Cindy... I have a beautiful floor that works great for my son. It was installed by move-in date and within the budget I had to work within. I am now surrounded by boxes that I need to find time to unpack while trying to get my old house on the market. I have a ton of things to do and worry about, but the floor isn't one of them. Cindy took that stress off my plate. The installers she sent did an incredible job. I'd been very nervous about hiring for the floors, because I haven't had much luck with hiring for anything. I end up doing most things myself, but I knew a genuine hardwood floor was not in my skillset. I put out feelers on a website, asking for referrals. Lumbar Liquidators was one of those recommendations. I'm glad I used them. I know this review is long, but I have not been satisfied with the customer service AND workmanship of a company for over 30 years. Things have changed, and not for the good. So... since this kind of service is evidently rare (or I just have really bad luck lol), I am taking the time to share this with anybody out there that is trying to find someone they can TRUST to get their floors done. Cindy... thank you. I know I was overwhelmed, and hyper, and stressed out, and just a mess at times, but that's because of past experiences with other companies. Thank you for EVERYTHING, and thank you for showing me that there ARE people that take pride in their job that WILL follow through and keep their promises. Cindy... you rock! And Cameron says to say "thank you for the sample (even though it ended up not being food lol). He still has that chunk of wood flooring you gave him. lol

Cindy at Urbandale store is horrible at customer service and communication. Customer care is worse…read more We received damaged product and they ripped us off some product that we returned. No wonder they are going bankrupt!! Good riddance!!

I couldn't be happier with A1 Cabinets & Granite. We purchased granite for our kitchen remodel in…read morethe past month and they have been absolutely fantastic. We visited their store and Ashley was very helpful and friendly. She guided us through the process and showed us the available granite/materials. She was very knowledgeable and didn't try to up-sell us needlessly. She was genuinely interested in helping us find what WE wanted. Sammy came out and measured our counters. He was prompt, polite and asked the right questions to make sure everything was cut perfectly (overhangs, trim, etc). The installation was able to be done earlier than expected (a BIG plus when other contractors are scheduled). They arrived on time and installed it quickly. Then....We hit a small snag. The original installation crew mislaid one piece about an inch out of place. It wasn't really their fault because they assumed the edge was supposed to be flush with another cabinet. It wasn't. But...one call back to Ashley and another crew was out within 2 days and they were amazing. I mean this crew was polite, apologized for the initial error, assessed the situation, and corrected it with astounding precision and craftsmanship. My wife and I were really impressed. It's great to see a small business that really cares, like A1 does. It's even better when it's a locally owned business that outperforms the big box stores. I would unequivocally recommend A1 Cabinets & Granite!

Meagan is excellent! She was helpful and organized. Install crew was also great. All went so…read moresmoothly and the price was one of the best we found. Thanks for such great service!

Fantastic job, we had them install 2 bathroom ventilation fans that were not properly venting to…read morethe outside. Unfortunately when house was built they were installed to vent into the attic. The original installation resulted in some water damage to the ceiling of the bathrooms. The crew did a great job installing, fixing them to vent outdoors, and repairing the ceiling. They were very professional, worked in a timely manner, and did great cleanup afterwards. We also had some of our vinyl siding quickly repaired. We had 1 top piece that had fallen down and another piece that had come loose during a wind storm. Looking forward to having them back for future work. Owner Nick is easy to work with.

I highly recommend this company. Fast service, answers questions promptly and overall great…read moreservice. I have had roof and siding work completed by Nick and his team and the quality and value is exceptional. Peace of mind it's done right is golden. Best value I've found.

Terra helped us select great new kitchen and MBR floor and Ron installed it all in just a couple of…read moredays. One minor problem in the kitchen that showed up a year later was fixed the day after we called. Highly recommended!!

We are extremely pleased with the flooring project from Carpet One. Dave was very patient and…read morehelpful in assisting us to choose flooring. The young man from Story City, Greg Neff was not only highly skilled at his trade, but over the top courteous as well! Another gentleman laid carpet in one room. The same sentiment goes for him!