Absolutely exceptional dealership!!…read more
After a week of very stressful car shopping (and no success), I browsed their website and found a vehicle that would meet our needs and in our budget, so I contacted the dealer through the online form.
Their internet department reached out to me via phone and email as soon as they opened, and I spent the afternoon emailing their internet rep, Madeline. She was great!! I explained what we were looking for and what we wanted to do, and I didn't get any of the usual, "We have a huge sale going on....when can you get here??" or "We can work on something, but you need to come here, when can you make it in" crap that every other dealership tries to pull!!! They should all take lessons from Daniels!!!
Madeline was very detailed with what we could do with regards to the vehicle we wanted, and we thank her for that!!!
We rushed to the dealership that night, got there at 6 (they close at 7), and fair warning, it's very intimidating! It's beautiful, huge, and surrounded with minimum $50k vehicles. We were there to look at something pre-owned and inexpensive!! EVERYONE there that night was very friendly and attentive to us, and we met with the sales rep, David Simoes.
He brought the car around, we drove it, went over it's presentation, and then discussed numbers even though it was closing time. Long story short....we put the deposit down and picked it up at the end of the week!!
Finance manager wasn't pushy, we went over everything, took maybe an hour and we walked out, but not without help with connecting the phone to the Bluetooth!
Anyway, all in all, great experience! We're very happy with the x1 that we bought, the purchasing was easy and honest, and we'll be checking their website for deals when my truck lease is up in March. Highly recommend this dealership!!