I requested help with an older Central Air system that was not running. These gentlemen came and…read morecharged a fee just to assess the problem. They came another day and tried their best to fix the problem. For their trouble, they charged a large sum to not fix anything. They charged for parts they purchased but could not fix the issue. That is not a good business practice to pass that cost to the customer when you were unable to provide the service. Significant money was spent and nothing was fixed. They offered to come back another day where they would attempt to fix the problem again and charge more money if they were successful. They took a week to follow up on that offer. Thank goodness I found someone else who charged less than their assessment fee to fix the issue. That included replacing necessary parts. The other professional was able to immediately diagnose what they did wrong and provided all the options for moving forward. I can't speak for their other services but would not recommend for Central Air repair.

My boiler stopped heating on a cold early Sunday. I reached out to Peri in the morning. He came…read moreover to diagnose and fixed the issue in the afternoon. He was professional, walked me through the safety checks, and made sure everything was working before leaving. Highly recommend this company. Fast service and reasonable price.

I would reccomend Castle Electric. They came when they said they would and did my rewiring job for…read morethe price they estimated. They also cleaned up nicely afterward. Nice people, too! It's really good that they always have someone there to answer the phone during the day. They also text you to tell you who will arrive at your house and when.

As an update to my previous experience, talked to one of the managers owners at Castle Electric. I…read moreappreciated they took full ownership of what happened. They did a partial reimbursement of the costs but also shared they are a company that looks to learn from these events and made it a learning point for all their staff on diagnosing tricky electrical issues.

The most horrible technician and all around horrible human being! I have a friend with cerebral…read morepalsy and he requested service for a no heat call last week. T+K showed up after 2 days with no heat and said they could not find a problem when It was obvious that there was an error code on the furnace. T+K did however install a thermostat while they were there but didn't tighten the terminals and therefore created an additional problem. To T+K, Leaving the disabled without heat for 5 days and then creating additional problems to repair is not a good business model.

I called less than 24 hours ago and Megan and Tim (daughter and father) were absolute godsends. I…read morewas able to get an appointment this morning with their team (Matt and Sean) who picked up the new Mitsubishi split level AC unit, removed my broken unit, and they've already install the new one (with a handful of challenges along the way). Great guys! Not sure how I can be the first to provide feedback, but I'm sure there will be many more happy customers who will follow suit.

My honest review- (First the good) True Blue installed a new FHA furnace in my home in 2016. All…read moregood, very professional. I was repeatedly told it had a 10 year warranty. Fast forward 9 years, it stops working. I emailed True Blue and Steve (owner) now tells me that there was only a 5 year warranty ( I even sent them the warranty card that I registered) He did send his guy right out. Joey was very nice. He cleaned the igniter and it fired right up (but only 1 time). It took him about 20 minutes total. Joey recommended they we replace igniter and flame sensor because they were "only sold in pairs" (this was not true as you will see in the photos). (Now for the bad) I had previously researched the parts, which were $41.00 for both. I asked Joey how much it would cost to replace both the igniter & flame sensor. He said that he called his office and they said $829.00. Really? For a 45-minute job? I asked Joey to break down the parts and labor and he said "I can't do that". I then asked "that must be about 5 hours of labor, right? (they charge $145/hour) He was very hesitant to answer but replied "maybe 3 or 4 hours labor". I paid True Blue $145 (1-hour min charge) and he left. So much for taking care of a loyal customer. I ended up calling another company. They came out and did a complete tune up. They charged me $165 total for everything, including the new parts. They also confirmed that my parts were in fact under warranty (but not the labor) . I am one of those people who is very loyal to a company that takes good care of me. In this instance, I 100% believe that True Blue was trying to take advantage of me.

These guys are great - responsive, friendly, thorough, and completely reasonably priced…read more I've had them out 3 times - a toilet issue that they fixed, a backflow valve that was leaking and they replaced, and an AC service. All three times, the cost was totally reasonable. In fact, for all 3 services combined I paid less than a single visit from a franchised plumbing company cost for a single visit. The techs have all been great at explaining maintenance for things, and scheduling with them is wicked easy.

We had a worrisome electrical issue on the third floor of our very old (100 plus years) house and…read moreneeded an electrician familiar with old homes. This company came highly recommended by good friends. John called us back quickly,, came when scheduled, and was fantastic in all ways: very experienced and skilled and a truly kind person as well. The problem is fixed, he took care of two other minor issues, and the invoice was not inexpensive but very reasonable. Like our friends, we wI'll use Hillcrest again in a heartbeat. And the wonderful thing is that it's a very small company - just the owner, John, and an apprentice. So you (and we) will know who is coming.

Excellent experienced intelligent polite people who do a quality competent job like it was their…read moreown house.

5 stars for Technician; 3 stars for Customer Service (only because they were nice): After paying A…read moreLOT of money for a whole new HVAC system, I was hearing a noise, so I placed a service call on a Wednesday and was able to get an appointment on that Friday. Service technician Greg Martin was OUTSTANDING, explained everything in detail and was a true professional. I will specifically request him in the future, if needed. (Noise was just the pump working extra hard on these hot days) However, Customer Service (over the phone) promised an 8AM-12PM appointment and my tech arrived at 2:30 pm because they sent him somewhere else first. Although CS very nice each time I called, I had to call 4 times asking where my tech was. I believe on my 2nd call I was told Nicholas would be there by 12:00 PM. On my third call I was told 2 PM and my tech was now Greg. Therefore, I asked "So, at 2 PM when I have to call back, are you going to tell me he is stuck in traffic?". I was assured he would be there by 2:00 PM. Not the case and when I called back at 2:00 pm, lo and behold, I was told he was stuck in traffic. Get your stories straight customer service!!! Don't tell your customers falsehoods to get them off the phone!! Wondering who is going to pay my wages when I had to take the whole day off??? I did get a call from Corporate apologizing but only after I called my initial contact complaining. Corporate also stated they would address training issues to ensure this doesn't happen again.

James and all the guys that came with him were top notch. They strived to get the job done in the…read morepromised time frame that the "salesperson" promised as a one day job. Because the "salesperson" ordered the wrong size boiler Jim was honest and upfront about it being difficult to complete in the promised time frame. But he and all the installers worked their butts off to get it completed in 1 and 1/2 days after thinking it could take up to 3. I cannot say enough about the install team. Amazing professional guys who went above and beyond to complete our job. The "salesperson" on the other hand kept telling me how he's been doing this for 14yrs but yet ordered the wrong boiler and also did not inform the install team about the difficult access. Overall, extremely happy with the install team not so much with the "salesperson".

Called them for my ac unit for central air, came out and looked and said a mouse chewed through the…read morewires, nope!!! They quoted me 1,300 without a warranty!!! Ended up calling Reggie's oil. Came out looked and said it's was just my thermostat!!! Cost me nothing!!!! This company is a joke, stay far away!!!!

TLDR: FOR YOUR OWN SAKE, GET YOUR WORK DONE ELSEWHERE. WASTED 2 MONTHS OF MY TIME AND STILL HAVE MY…read moreMONEY. They are sloppy, unprofessional thieves. They took my money and took my time. I accepted a quote, signed the contract, and gave 50% down payment. After waiting for 4 weeks to get a start work date, they contacted me and said they misquoted me and they need to raise the quote price significantly. They still have my money. They haven't returned my calls. When I call, I have to shuffle through AI agents before I can finally talk to a person who always ends up telling me I'll 'get a call back later'. I've never had to leave a review like this- I almost exclusively write positive reviews so when I tell you this place sucks, believe me. Kevin, Shaun- whoever needs to hear this; get it together. Honor the quote.

They are quick to respond and do good work but they are expensive and pricey.read more

I'm very pleased with the professionalism and courtesy. They responded quickly, and David took his…read moretime with evaluating and thoroughly explaining my options for repairing vs replacing an old central air system. David, Colton and Ron were the best!