Large room, lacking in some areas…read more This review is for the triple bed suite we booked for our party of 5 on February 10, 2016. The suite is located behind the dining area which makes me believe that our used to be a storage area, but after seeing photos in the dining room, we realized that it used to be a church! With that being said the room itself was extremely spacious. The beds are meh, the bathrooms immaculately cleaned. For the cons: the soap dispenser in the toilet room (shower and toilet separated) didn't work, the room itself was rather stuffy and the floors are in desperate need of updating. Continental breakfast consists of cereal and toast, so I would recommend the bakery two blocks for morning grub.

I had to leave my reservation early , I left the do not disturb sign on the door , when I returned…read moreto my room I noticed the garbage was taken out new towels were left yet the bed was not done ? I went to get clothes in my suitcase I found the cleaning ladies acrylic nail in my suitcase , she complimented my nails earlier that day hence why I know it was hers I then packed up my stuff and left it in my rental few items and cash was missing no report was filed with the hotel as promised when I reported it and with evidence of the nail the hotel was not helpful yet defensive !

If you're looking for a place to stay while exploring the city and the island and don't plan on…read morespending much down time at the hotel, this place is pretty great. The hotel is very clean and well attended and the hotel staff were all very courteous and professional. Free offsite parking was key because street parking in the surrounding area is a nightmare. The location is great, very close to the Plaza as well as a great selection of restaurants, coffee shops and bars.

The pros include that it's very clean and well maintained. I enjoy that it's in the city center…read moreand the building is somewhat historic as the priests used to be housed there. The front desk employees are courteous and friendly. The location is convenient as there are several restaurants walking distance and there's a Ricomini Bakery right across the street and the plaza Colón and cathedral are beautiful and well kept and basically you can see them out your window depending on where your room is as it's on the street right behind the hotel. The helados (ice cream) chinos are really close by too. You can't leave Mayaguez without having some. They have a coffee machine in the hotel lobby that is available all the time that honestly makes the best cafe con leche. It was so tempting to go over my daily caffeine allotment. Truly surprised at how delicious that dang cafe con leche was. Parking is safe and included. I think they need to improve the housekeeping as one day they cleaned the bathroom but inexplicably didn't make my bed. Also there were no blankets at all in the room just a thin sheet on the bed. I suspect this is a way of fighting the high electric rates of LUMA. If you don't have a nice warm blanket you'll be more likely to be conservative in how you use the air conditioner. The breakfast while provided could be improved. They should add yogurt to the offerings. And include fruit of some sort. They only had eggs one morning out of 3. It was pancakes or French toast and bacon or ham most days. Not bad but fruit and yogurt for those trying to eat healthy would be appreciated. If I could add on an additional half a star I would.

I like this hotel because of it's location, architecture, and staff…read more I spent a week here. It's deep in the heart of Mayaquez. It is surrounded by medical facilities, a Cathedral, and a plaza. This wasn't a hotel surrounded by tourists. I felt like I was the only person touring the area. The town was beautiful and clean, especially around the hotel, and plaza. A wonderful bakery is just around the block. It is open until midnight. I spent every evening sampling a fresh baked good. Amazing flan of all kinds. The rooms do smell of mildew. The sheets are often damp from the humidity. It's hot and humid, and the wood from the cabinets are very strong smelling. Although the rooms are clean. One large downside to the hotel are the bells of the Cathedral which ring a great deal. Although, after a week or so, I got used to them. The building itself is well designed. Lots of balconies, pool, food areas, and views. The ceilings in my room were 25 feet high. The main lobby is very modern and clean. The Tapas restaurant was clean, and enjoyable. The staff were very nice, and fun to chat with.

Extremely noisy hotel. You just can't stay here when there's a festival in the public plaza across…read morethe street. Music won't stop up until 4am. Do some research before booking. Also, check-in process didn't ran that smoothly.

This was a clean, rather charming, old world hotel. The room was very small but adequate for the…read moreprice. We stayed 3 days. The staff were quick to address our small concerns. It is in conscientious, safe place. Easy drive to beautiful Rincon and Hobo beaches. The only downside is the clanging of the church bells next door that for some reason go off EVERY morning before 6:00 and lasts a long time. Not good! Maybe these bells are not heard on the new part of the hotel? We prefer the quint old side with the outdoor balcony. We would stay again.

Since day one I requested to change the temps on the A/C as it's so cold in the room & a/c to…read morenoisy. They said it's set up that way and they can't do anything about it and hope I could sleep with the noisy A/C I couldn't sleep the first 2 nights and had to buy me some medicine for the cold as I was getting congested. Employees are never on the front desk, they're sitting on the cafeteria or on the guest sitting area. Breakfast is a cup of coffee and a pastry. I went down to the lobby to get a cup of coffee one night had my jacket on because how freezing is my room is & one of the employees (manager on duty) had the nerve to tell me that the coffee was for guests only. I showed him my room key and he just said Ah bien que tenga buena noche. They took my face and hand towels two days ago and never brought clean ones until now. Btw the rooms have a thermostat but it's not connected to the AC unit. I paid in full two months prior coming. Hot water takes forever to come out. I'm planning to come to Mayagüez every other month to visit child at the university but I'm definitely not staying here.

Stayed here for a night mostly to use the pool area. The rooms were very old and run down. The…read morecleanliness of the sheets were questionable. The only perk of the place is the pool and lazy river. Unfortunately the tubes are too small for adults to comfortably sit in. The pools were clean and weren't crowded. Also be aware of some bees or wasps in the pool area since I got stung in the pool. I would not recommend tourists to stay here for multiple nights.

The place is not worth the price. Minimum maintenance. Old 1950s furniture and bathroom faucets. No…read morehot water is coming from the sink faucet. Old and dirty rugs on hallways. Big disappointment.

Take this to get to SAN JUAN. Call in advance to secure your spot. Really affordable prices.read more

The Sultana Line bus service is an inexpensive means to get from one side of the island to the…read moreother. The experience is very dependent on the trip. I used to use this service to get to the university (as a student). Personal experience: I would use this service again. It's a local means of transportation and not all trips are bad. I've personally not had any. I also wear my headphones and ignore the world often times. I have also used this service for more than a handful of times, say around 8+ trips? Pros: The drivers tend to drive fast, but it gets us there in 2 hours. No complaints. They pick you up in a general San Juan Location. They drop you off in a general location in Mayaguez. Cons: They might skip the Coffee/Bathroom break if you don't tell them. Cons some of them might not have the coolest a/c or its too cold. (You win some you lose some)

We had a fantastic time while we stay at the Holiday Inn of Mayaguez. We visited the bar and…read moreenjoyed the quality time and the atmosphere there. Then we head to the pool to enjoy some of the vitamin D.

Super friendly staff and easily the comfiest beds compared to other metropolitan area hotels we…read morestayed at recently. Quiet and clean property with a restaurant where you can get the breakfast included in some rates. There's an outdoor pool, which we didn't get to use because of rain, but that looked nice to relax with a piña colada in hand. The casino is right there in the lobby and there is a designated parking are from it. One thing to keep in mind is that if you are coming down from the north on highway 2, the exit for this hotel is almost right after the blue international hotel road sign. Otherwise, you need to find a spot to head back and turn into this side service road.

Excellent service at this location, the guys are very professional and help me with the process of…read morethe rental. Thank you guys for an amazing service. Sincerely, Wanda C Muniz

So far we have to wait outside and it's very hot. Not a great start…read more Ok now some guy is telling my husband to go to Pep boys to fix our own tire because its went flat everyday since we got the car 2 days ago. I'll handicapped and this is a water of my vacation time

Ni se les ocurra montarse en estos taxi en el aeropuerto de Aguadilla. Hoy 19 de abril 2025 después…read moreq estoy montado con 2 personas más me cobraron $30 por ir a mi casa q esta a 3 millas exactas del aeropuerto. Falta de respeto que le tienen a la gente y al sistema de transportación.

Humberto was amazing!!! We would definitely use Aguadilla Borinquen Taxi again. Very efficient,…read morefriendly and helpful! Thank you!!

I'm always nervous booking excursions on vacation. You only get a few chances to make great…read morememories on a trip. The crew at Sail Getaways made this the highlight of our trip. I notice some of the small details that matter watching some of the other tour boats pull out. Like how all their boats are clean with padded seats which makes the ride out to the small islands as enjoyable as the destination. My kids loved it which is the main thing. I will definitely book with them again when I return to Puerto Rico. Thank You Sail Getaways!!

My husband I had an excellent experience! We booked a 4-hour excursion on Viator for $135 per…read moreperson, which is a great deal for everything that was included! Check in was at 12:30. Easy to find location with plenty of parking. We embarked at 1pm and returned at 5pm. The capitán, bartender and staff took such great care of everyone on the clean catamaran. The lunch was fresh and delicious and the drinks flowed the entire time. Plenty of time to snorkel and relax on the beautiful Cayo Icacos. It was perfect!