Never use Lowes or East Coast Flooring for a carpet installation!! I should have listened to…read morereviews and used a local flooring company instead but figured I would give Lowe's a chance as I've been a loyal customer for years. Carpet was installed incorrectly and started coming up the next day, plus they installed a cheaper padding rather than what I paid for! Gilford Lowe's and installation support has horrible customer service, and keeps sending the installer back to my house without the materials to fix the issue. It has been a month now and we had to delay our move because the carpet still isn't installed correctly. They are refusing a refund or compensation and customer service literally recommended I pursue a credit card chargeback rather than helping or getting a manager to assist. Please do yourself a favor and use any other carpet installation company!!

I have never had such a awful experience at gilford Lowe's as I did today, I went to buy a hot…read morewater heater for the advertised price and they would not honor the price, I showed the manager the listed price on the dis and he said they were out of stock, I asked if I could buy 2 and pick them up when they came in, he said yes for almost 300$ a piece more and then he ripped the price tag off the display and ref to honor the price, what a scam, save yourself the hassle and get it from an American store

They seem to have everything and the service is excellent. I shop there often and I'm never…read moredisappointed.

My standard for judging a traditional hardware store (as opposed to a big-box store) is how often…read morecan I get what I want? Aubuchon in Meredith usually has what I need, often has things I can't find elsewhere and always has helpful and friendly service. Prices- sometimes a bit higher than the big box stores but usually pretty good, especially when you consider the convenience. I really like shopping here and will continue to support this local store.

Went into the Gilford store yesterday for a few items and to renew my Inside Track membership for…read moreanother 2 years. After standing in the front of the store for about 5 minutes waiting for cashiers to appear, I walked around the store looking for an associate and none were anywhere to be seen. Walked back to the front, still no cashier so I set my basket down and left. I am a long term customer I own 3 US General Tool carts, 6 USG Tool Chests/tops boxes, 2 Yukon 9 drawer boxes and one end locker. Time to try another store.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

I ordered $2300 worth of PVC trim from this company on 4-27-2026. Lumber department told me one…read moreweek for delivery. Its now 5-18-2026 and still no material delivered. So after three weeks waiting I called and asked what was going on. I was told the material would be delivered be in 5-14-2026 and delivered the next day 5-15-2026. Well the date came and went and still no materials delivered. No phone call, no delivery. This company will just take your money and leave you hanging then blame their distributors. Their problem is now yours, and you get to pay for it ! I will never trust this company again !

I always have great friendly service when I go there. Everyone is always willing to help find…read morethings. One time I was trying to find a part that didn't exist. The person,(I'm sorry I forget his name) was very helpful and worked with me trying different options by piecing pipe and flanges together to get to what I needed. Probably spent 1/2 hour with me trying to figure something out. There have been times when I walk in 5 minutes before closing needing a propane tank refilled and they have no problems taking the time to do it. Will always continue to go there as long as things are as they are today.

Not happy people working there. They are a UPS shipping station, but not a single person was…read morefriendly about helping us. Will take our business elsewhere.

I can't say much except they just don't seen to care...went to look at a Hustler lawn mower fully…read moreintending on purchasing and really felt like I was just bothering him. Ended up traveling to Profile Motorsports in Conway and had a great experience.

Very disappointed. I dropped my garden tractor off and was told they work on a first come first…read moreserve basis. He said I was third in line and should have it in a few days. Now the disappointment. Two weeks later I call to see how much longer it would be and a non-caring individual ask if they had called me. I said no and he said if they didn't call me it wasn't ready. He said it will be ready when it was ready. No info. No help. He said they will call me when it is ready implying don't call me, I'll call you. What kind of customer service is this?

After Home Depot modified my home and I paid in full, the project was left unfinished for over four…read moremonths beyond the contract deadline, leaving the work in a non-workmanlike condition and the property vulnerable to damage. An internal Home Depot employee stated they had emailed multiple higher-level managers about the safety issue, and my project manager told me corrective action had begun. Despite repeated follow-ups with Home Depot staff and my project manager, nothing was done. Months later, corporate claimed I had "not reported" the issue, despite documentation from both their employees and myself. A different project manager later acknowledged that the replacement had never been ordered when promised. Corporate then blamed me for not "notifying" Home Depot sooner about an internal failure I had no ability to detect or control. Responsibility was repeatedly shifted onto the customer for Home Depot's failure to meet contractual obligations, basic home safety standards, and accountability. Update: To clarify, I spent well over 100 hours over several months attempting to resolve this issue through Home Depot's internal and corporate escalation channels. This included composing 40+ detailed emails to multiple managers and team members, each requiring significant time to carefully document the history, safety concerns, and unresolved work. I also spent many additional hours on the phone repeatedly recounting the situation to new representatives as the issue was passed between departments. As winter approached and my property remained left in a non-workmanlike and unsafe condition, corporate-level managers ultimately stopped responding to basic requests for safety and liability documentation, despite the project being fully paid. I have already completed Home Depot's required web form, left detailed emails, consulted via phone and internal escalation processes multiple times. The response below asking me to submit yet another web form reflects the same pattern of deflection and lack of accountability I experienced throughout the escalation process.

We went into the Tilton home depot out of desperation for a new washing machine because they…read moreactually listed one in stock available to take home that night. Unfortunately it was too small for our family. We decided to order one, conceding that we weren't getting one that night. We were given a delivery date for 6 days later. Much to our surprise, My wife and I came home on the delivery date to no washing machine in the driveway. It wasn't until then that we learned that someone was required to be home for the delivery. We were never told in the store at the time of purchase. We were never told in any form of messaging with any advanced notice. The first email explaining that delivery policy did not arrive until 36 minutes after the start of the delivery window which was also stated in the same email. Again not sent or received until the day of delivery. This was after we had both left for work for the day. If that had been explained in the store, knowing then that we were not going to be home for that delivery date, we would not have given Home Depot $1000 in business. Not because they had done anything wrong at that point but simply because it would not have fit into our schedule. We would have gone elsewhere and would have our washing machine running right now catching up on over a week's worth of laundry. we called customer service and got transfered from one incompetent person to another. We had requested a delivery the next day to resolve their oversight. They said it couldn't be done. Considering it was sitting in a truck in our driveway it obviously could not be too far away back sitting in a warehouse. No one seemed to be the right person to talk to about that. All they could do was "apologize " profusely without making any real effort to solve the problem. they said it was impossible and that the next available delivery date would be another 4 days out. I continued to ask for my case to be 'escalated'. Each new person i talked to clearly did not have any more sway or interest, quite honestly, in trying to solve a problem. How can you claim to have customer service if you aren't going to provide any? Feigning sympathy and apologizing over and over again is not customer service. Solving the mistakes made by your business, is. I even offered to drive to whatever warehouse it was sitting in to retrieve it since it was clear that it was too much trouble for Home Depot to make good on their end of the transaction and deliver it as it was explained it would be at the time of purchase . They couldn't allow that because it would go against their policies and procedures. Kind of like how i'm sure it goes against their policies and procedures to not inform their customers of their policies and procedures about delivery at the time of purchase. I work in the trades. I spend thousands of dollars a year in home depot on tools and materials. After this experience i will not be back. We ultimately canceled the order and purchased the same machine from Lowes for the same price, cheaper delivery charge and has next day delivery. It's unbelievable to me that a new purchase order can be filled with more urgency from one store than another store can resolve a problem caused by them. Lowes won my business. I have no reason to believe my experience is an outlier. Do better Home Depot.