Contacted this company to have 2 doors (3 locks total) re-keyed - meaning adjusting the locks to…read morehave 1 key work all three locks instead of 3 separate keys. I called them around noon on Feb 5, 2026. He responded and stated he could do the job for $225.00 and would arrive in 20 mins. One hour later, I sent a text to make sure he received my previous text. He confirmed and again, said I will arrive in 20 minutes. He arrived at 2:07 pm. I showed him the two doors with the locks and went about my daily activities. About 30 minutes into his visit, I hear drilling on my front door. When I went to see what he was doing, he had REMOVED both the deadbolt and the doorknob and was DRILLING into my door. At that point, he had drilled a larger hole in my front door and stated that his "foot slipped" in the sawdust and his drill bit dropped carving a significant gap that he said he could cover with a digital locking mechanism. . . At this point, he called someone to come help him with this disaster of a mistake to my front door. This man assisted him with installing a digital lock that was SUPPOSED TO BE BLUETOOTH but was not. He told me that since the major gash in my door was his mistake that he would not charge me for the digital lock since it will cover the gash made in the door. So now I have a much larger button code door lock (see pictures) that still did not cover the mistake in the door. THEN he charges me $280.00 instead of the $225 he initially quoted. The new lock requires batteries - which he did not have, so I had to make a trip to Lowe's for that... just a major cluster. DO NOT USE THIS COMPANY. Keep in mind, all I wanted was the current door locks re-keyed... now I have to buy new double doors from my front entry.

I called for an easy lock repair. They told me they would be there for 11:30Am. All day they pushed…read moreback and finally showed up at 4:30. Guy said we needed to replace the lock. We said OK. He started drilling out the whole and made it too big. He tried to put his new locket in and it didn't fit (it wasn't even the right kind of lockset - he after the fact told us that he didn't have the correct one). He then sloppily put together the old lock and said that was all he could do and charged us $110. Left us totally hanging and now won't answer or return calls. Had to pay a "real" locksmith $150 to fix the problems this guy created. Run away from this service. Horrible experience.

Totally not dependable, he would give an appointment and not show up and ignore calls, You would…read moreleave VM to instruct him to cancel in case if he cant make it so you can arrange plan B, and he would still ignore or cancel on your calls

We just purchased a new home and needed the locks changed out. Bryan responded quickly and did a…read moregreat job. He also came back the next day to help us with a couple other issues at no charge. He went above the call of duty and was extremely helpful. I highly recommend using Custom Lock and Key. I know I will be using them again.

I went in to get an old safe unlocked. Their service was fast. The locksmith was friendly and the…read moreprice was reasonable. I use them for all of my locksmith jobs.

Called and was instructed to come to business. When I arrived tech ( found out he is the owner)…read morecame out to my vehicle and inspected my console safe . He immediately checked it out and found the issue and fixed it. It was just a combination issue . I asked what fee I owed and he without hesitation 'there is no charge just glad I could help' . Now a-days thats rare . Great, friendly service . I would recommend this business with no problem. Good job!

Recommended by my former locksmith who moved away to Colorado…read more Lee's Locksmith was fast, affordable and provided a quality install.

I needed a key cut for my vehicle tonight and remembered seeing advertisement for Lee's Locksmith…read more I ended up giving them a call and was greeted by Mr. Lee. He was very professional from the start. He was able to come to me in about 10 or 15 minutes. Customer service was top-tier 10 out of 10. I do recommend. I would definitely use him again if needed.

Frank was Awesome. When another company said they could come sometime tomorrow we tried him and he…read moresaid he could be here within a hour and he was. We needed a locksmith asap and he delivered. Thank you Frank

Needed to have locks replaced. Louisiana Locksmith advised to rekeyed instead. He came, worked fast…read moreand even fixed the security system on door. Highly recommended.

Best locksmith ever - I've worked with Brian and the Uptown Locksmith team over the last 3 years on…read morea number of projects. Interior and exterior locks, replacing broken locks and installing new locks and his service and professionalism are 5-Star! I called him yesterday and he was at the house an hour later diagnosing the problem and fixing two door handles at my house. Very fair pricing and the service is out of this world. Great value and my highest recommendation!

We were buying a house and I requested a quote through Yelp and he was first to respond and had a…read morevery reasonable price to rekey 3 locks. He set an appointment and showed up within 15 minutes of the appointment time and made quick work of the locks. I would definitely use them again for a locksmith needs.

Best service I've ever had with a locksmith will use them all the time for every copy of keyread more

The gentleman answering the phone would not give me a quote, or even a ballpark price, to come out…read moreto my home after describing in detail what I needed. He said he'd be able to get to me with days, but I needed someone to come out the day of...

This was a great experience! My office keys and other important items I need for work were stuck in…read morea new file cabinet that I spent $300 on that wouldn't open. I tried all the troubleshooting, I only had the cabinet a few days. It was defective and I received a refund. The problem was my stuff was still locked away. I contacted North Gate Lock and Key through this app for a quote and received a prompt response. It was late night and on a weekend so I was surprised. The other locksmithing companies I googled couldn't be reached. This company is 24 hours! I called and spoke to Dell. He was polite, professional, friendly, knowledgeable, and very adaptable to my tight schedule. He came on time and the job took less then 5 minutes. There was no mess after the job was done. I received a discount as a new customer and I didn't even ask for one. This was fantastic customer service. On top of the that he beat the other quote I revived for the same job offering a price less than 45% of what they quoted. It was just an overall steal for me and I couldn't be happier. If you're looking for great customer service, a quick resolution, a company that's has great availability and who is adaptable to your schedule this is the locksmith for you!

I had a few problems with my door locks sticking after the hurricane and my door keys getting stuck…read morein the locks. I called North Gate Lock and Key to come to fix the issues and I'm so glad I did. Just by chance the day the appointment was scheduled I actually locked myself out of the house! So now I needed the locksmith to get me in my house AND fix the locks too! Mr. Del, the owner/locksmith, arrived on time and was pleasant and immediately went to work to open the door. Within a short time my door was opened with no damages to my beautiful front door! He then addressed my problems with my sticking locks and keys and now I've been problem free ever since. Glad I found this local locksmith since it's so hard to find a good professional at an affordable rate! I won't hesitate to call North Gate Lock and Key again!

Acme lock came out to our house to fix a lock in the bottom of our door on June 3. They needed to…read moreorder a special part so the service representative said he would order it and come back to fix it. I called them probably over 10 times and first said the person that ordered the part was out of the office, then they said the order was delayed, then they said the tornado delayed the order, and on and on. I called everyday for a week. Now it is July and I have not heard anything. Finally I gave up with this company.

Set an appointment two weeks in advance no one showed! Called and called and called and got the…read moreafter hours number even though they're supposed to be open at 8 o'clock I called until 915. No one answered. They were supposed to be at my house at 8 o'clock. Totally frustrating. Came from out of town locked out of the house. Terrible service! Don't use this company not reliable.

Chad arrived on time, was efficient in completing jobs and gave me a fair and reasonable price…read more Plan to have him come back to change more locks and when I need a locksmith in the future.

From the owner: Best price in the arearead more